'Un'professional Body
I've decades of experience so thought I'd do a level 7 Award with the CMI. Dreadful experience - here's why.
- The website forces you to wade through tonnes of info before you discover that the only way to do this is to pay to do a course with a provider. There's no info other than a list of providers, so assessing which to go to requires exploring their own sites. Prices vary wildly.
- I called CMI to get some info and spoke to a bored-sounding man who just wanted to get me off the phone. If you want my money you can answer my questions.
- I chose the least expensive course provider, figuring I didn't really need to do a course to be honest. Besides, the CMI website promised all were professional and experienced.
- I paid and gave them some info to get accepted, though they too just wanted my money and would happily have accepted a performing monkey onto the 'course'. I logged in. A few links to published articles about management, a summary of the course and expectations (available from the CMI anyway) and a link to CMI membership and there supposedly, a learners' portal. That again contained a few threadbare boring articles on the topic. Nothing I couldn't have just googled. No examples of the style or content of the expected assessment.
- That's it. £500 for nothing. I started to write the 'assessment'. A few months later I got an email from the CMI saying the provider had gone bankrupt, and a day later one from the receivers. No solutions from the CMI, just a suggestion that I find another course provider and pay again.
- There was no way to get a refund from my credit card as the course provider agreement was on the now defunct website. I emailed the CMI asking whether I could not just send them an assessment - I just wanted the qualification and didn't really need a course. No reply.
Frankly, highly unprofessional and disappointing.
