Marc-Antoine BarroisReviews 

603
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 292 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the perfumes, highlighting their unique, long-lasting, and amazing scents. Many people appreciate the fast and well-packaged delivery, often noting the beautiful presentation and personalized touches like handwritten notes and postcards. The overall service, including the ease of ordering and the opportunity to choose samples, is frequently described as excellent and impressive. However, some customers also noted issues with the strength of the fragrance, finding it hardly noticeable, which negated their purchase. A few other people also felt that their orders were delayed or not delivered, leading to dissatisfaction with the customer service and the lack of resolution.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing delight and satisfaction... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of the fragrances,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency, even... See more

Order

Customers consistently note positive experiences with order, praising the immediate dispatch and timely... See more

Service

Reviewers mention positive feedback about service, highlighting an absolutely stellar experience with amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got the Discovery Set to see what I would like, loved everything. The perfumes all smell amazing, the high-end packaging is beautiful and the handwritten note was an amazing touch! I decided to go f... See more

Company replied

Rated 5 out of 5 stars

I visited the Soho location in New York. The 2 gentlemen working were very delightful and helpful and positive about the brand. Showed us the store and we found it very cool!! I purchased a bottle... See more

Rated 5 out of 5 stars

Handwritten card added to the sample box was really touching. Even if I haven't found a scent that could be my future signature candidate, the Barrois scents are all in all beautiful, the box itself a... See more

Rated 5 out of 5 stars

Fast enough delivery. The packaging touched my heart: a personally signed card. I’m very grateful for the samples, the fragrances of which I was able to choose myself. The impressions from the purchas... See more


Company details

  1. Perfume Store
  2. Clothing Store
  3. Haute Couture Fashion House

Written by the company

Marc-Antoine Barrois est une Maison française indépendante de haute parfumerie et de couture fondée à Paris. La marque s’est imposée dans l’univers de la parfumerie de niche grâce à des créations olfactives singulières, élégantes et intemporelles. Les parfums Marc-Antoine Barrois sont imaginés en collaboration avec le parfumeur Quentin Bisch. Ensemble, ils composent des fragrances reconnaissables pour leur signature forte, leur sillage et leur équilibre entre modernité et raffinement. La collection comprend aujourd’hui plusieurs eaux de parfum emblématiques comme B683, Ganymede, Encelade, Tilia et Aldebaran, ainsi que des extraits de parfum plus intenses. Fabriquées en France avec une attention particulière portée à la qualité des matières premières et à la précision de la composition, les créations de la Maison s’inscrivent dans une approche exigeante de la parfumerie contemporaine. Chaque parfum raconte une histoire et propose une expérience olfactive distinctive, appréciée par les amateurs de parfums de niche à travers le monde. Marc-Antoine Barrois est aujourd’hui reconnu comme l’une des signatures marquantes de la nouvelle génération de la parfumerie française, avec des parfums recherchés pour leur caractère unique, leur élégance et leur forte personnalité.


Contact info

4.9

Excellent

TrustScore 5 out of 5

603 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(603)

498 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing

Amazing, exclusive fragrances and perfect delivery. I loved the attention on details and the personal approach. These guys make definitely the difference.

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Fast enough delivery

Fast enough delivery. The packaging touched my heart: a personally signed card. I’m very grateful for the samples, the fragrances of which I was able to choose myself. The impressions from the purchase and the perfume are the most pleasant

July 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Ganymede is wonderful

Ganymede is wonderful! It has such a unique and distinctive scent. A truly amazing creation. The packaging and the message it conveys make you feel that the brand genuinely cares about its customers. Highly recommended!

June 30, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading voucher terms for an otherwise premium brand

I purchased the Marc-Antoine Barrois Discovery Set with every intention of upgrading to another full bottle. The fragrances themselves are excellent—in fact, I currently own four fragrances from this house. However, the customer service experience regarding the promotional voucher has been incredibly disappointing.
The website states that after purchasing the discovery set, you will receive a €40 voucher "Valid on marcantoinebarrois.com for the purchase of a 100ml perfume or 50ml Extrait, within 4 weeks."
Because of how this is written in English, it reads as though the voucher will be delivered via email within a 4-week window—not that it expires strictly 28 days from the purchase date. There is no clear "Expires on" or "Must redeem within 28 days" warning.
When I reached out to customer service to resolve this grammatical misunderstanding, I was met with a rigid refusal to honor the discount or issue a replacement code. While I genuinely respect what they do regarding their fragrances and think the artistry is exceptional, I cannot continue to support a company that allows its customers no grace or respect. Despite being a dedicated collector who already owns four of their scents, this poor experience means I will no longer be making any future purchases from this house.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing attention to details!

Amazing attention to details!
Received a hand written card with my name on it ❤️
The fragrance is incredible 🎇

June 30, 2026
Unprompted review
Marc-Antoine Barrois logo

Reply from Marc-Antoine Barrois

Hello Andrei,
Thank you so much for your lovely message.
I’m very happy you appreciated the little handwritten card and, most importantly, that you love the fragrance.
Warm regards,
Héloïse

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Rated 5 out of 5 stars

I am very satisfied with my order

I am very satisfied with my order. The delivery was incredibly fast, and I really appreciated the beautiful handwritten card with a personal message. It was such a thoughtful touch that made the whole experience even more special. Excellent service – these are the main reasons I ordered full bottle.

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

Weak Fragrance

The perfume Barois sold me has a much weaker fragrance than the same perfume in my home country. So, in order to save a bit of money, I bought it from Barrois, but the odor is hardly noticeable. This negates the entire purchase.

June 22, 2026
Unprompted review
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Rated 5 out of 5 stars

I ordered a small bottle of Encelade…

I ordered a small bottle of Encelade and was able to choose my own tester samples as a gift. When I received the perfume and opened the box, I experienced a moment of aesthetic pleasure—from the way the fragrance was packaged to the accompanying note. Thank you, team Marc -Antoine Barrois.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent 5stars

Excellent 5stars from checkout, delivery and of course THE fragrance
Absolutely in love with Tilia
“a warm summers evening surrounds me all day”
Highly recommend

June 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent

Excellent customer service with knowledgeable staff. Fast and secure shipping. Beautiful product and presentation.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding perfumes and flawless service!

An absolutely stellar experience with Marc-Antoine Barrois! I purchased Ganymede as a gift for my mother, and it is a breathtaking, unique niche fragrance that makes her feel incredibly special and elegant. The complimentary samples of Tilia and Aldebaran were a wonderful surprise—they perfectly match my personal love for fresh, gentle, and delicate scents. The free shipping to Poland was smooth and very fast. I highly recommend this perfume house to anyone looking for true luxury and high-quality fragrances.

June 12, 2026
Unprompted review

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