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Rated 1 out of 5 stars

What kind of organisation is this where Head Office doesn't answer their phones for weeks on end, it is constantly on answering machine or just disconnects. They don't answer emails nor do they reply... See more

Rated 5 out of 5 stars

"I feel more at home, more comfortable, more in control and more supported than I ever have before." "This employer genuinely cares for your growth, both professionally and personally. "I have been he... See more

Rated 5 out of 5 stars

My son has autism, adhd and very challenging behaviour. He has been in the care of Marcus and Marcus for 13 years now. They have genuinely been incredible, creating such a bespoke service for him that... See more

Rated 5 out of 5 stars

I am proud to be working here as a support worker at Marcus&Marcus. A very fantastic company to work with. It has a good working environment and give chances for us to grow.

4.1

Great

TrustScore 4 out of 5

24 reviews

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4.1

All reviews

(24)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What kind of organisation is this where…

What kind of organisation is this where Head Office doesn't answer their phones for weeks on end, it is constantly on answering machine or just disconnects. They don't answer emails nor do they reply to your complaint letters. Do not trust this company and do not trust the fake reviews.

July 8, 2026
Unprompted review
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Rated 5 out of 5 stars

I am proud to be working here as a…

I am proud to be working here as a support worker at Marcus&Marcus. A very fantastic company to work with. It has a good working environment and give chances for us to grow.

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Marcus and Marcus stands out as an exceptional service provider dedicated to supporting individuals with learning disabilities and autism. Their commitment to delivering high-quality, person-centered care is evident in every aspect of their work. Clients are treated with dignity, respect, and compassion, with support plans tailored to individual needs, preferences, and goals. This personalized approach has empowered countless individuals to lead more fulfilling, independent lives.

What truly sets Marcus and Marcus apart is not only the care they provide to clients, but also the strong and supportive environment they cultivate for their staff. The organization demonstrates a clear investment in its team members through structured professional development, ongoing training, and career progression. Staff are encouraged to grow both personally and professionally, which contributes to high morale and outstanding service delivery.

Leadership at Marcus and Marcus is both effective and inspirational. The management team is approachable, transparent, and proactive—ensuring that both staff and clients are heard and valued. This well-led environment fosters a culture of excellence, accountability, and collaboration.

In every regard—client care, staff support, team leadership, and professional development—Marcus and Marcus exemplifies best practices in the sector. They are a model of what a modern, compassionate, and effective care provider should be.

July 17, 2025
Unprompted review
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Rated 5 out of 5 stars

1. Strong Leadership & Vision

1. Strong Leadership & Vision

“The company has clear goals and a strong leadership team that communicates the vision effectively.”

2. Positive Work Culture

“The work environment is inclusive and supportive, which makes collaboration smooth and enjoyable.”

3. Employee Support & Development

“There’s a genuine focus on employee development through training, mentorship, and regular feedback.”

July 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Support Worker

"I feel more at home, more comfortable, more in control and more supported than I ever have before." "This employer genuinely cares for your growth, both professionally and personally. "I have been here about a year now, and I have not heard any grumbling about management or the company or even the co-workers.💪

June 27, 2025
Unprompted review
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Rated 5 out of 5 stars

High Quality of Support: To clients and staff members

The company has unwavering commitment to supporting individuals on the autism spectrum & those with mild to severe learning difficulties, Down syndrome, and other needs is truly commendable. It is inspiring to be part of a team that prioritizes providing high-quality care and support, enabling individuals to live fulfilling lives.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Quality care!

Quality care!

The team has a wealth of knowledge and experience around supporting individuals with varying complex needs. In my experience, they go above and beyond what is expected to promote a good quality of life!

June 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Exceptional Care and Professionalism

I’ve had the pleasure of working with Marcus and Marcus for several years, and I can confidently say they are one of the most dedicated and professional care providers in the sector. Their commitment to supporting people with autism and learning disabilities is not just a mission — it’s visible in every aspect of their work.

The team is compassionate, well-trained, and always goes the extra mile to ensure service users are treated with dignity and respect. Management is supportive and responsive, and the quality of care is consistently excellent. Whether you're a client, family member, or part of the team, you feel valued.

Highly recommended for anyone looking for a trusted, person-centred care provider that truly makes a difference.

May 29, 2025
Unprompted review

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