MarineTraffic Reviews 77

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, most reviewers were let down by their experience overall. Many customers expressed significant disappointment with the recent updates to both the app and website, stating that what was once a fantastic and brilliant tool has been completely ruined and made unusable. Reviewers frequently mentioned that the new app is clunky, difficult to use, and lacks the professional feel and user-friendliness of the previous version. The changes have led many long-time users to consider switching to alternative services, as essential features are now missing or poorly implemented. Some people also felt that the company's decisions were not in the best interest of users, leading to dissatisfaction among many previous users and potentially impacting the platform's future. Specific issues include problems with zooming, cluttered charts, and vessels not appearing until maximum zoom, making the app impractical for professional mariners.

What people talk about most

Application

Reviewers highlight negative aspects of the app, with many expressing disappointment and frustration over... See more

User experience

Clients share negative opinions on user experience, with many reporting that the app has become unusable and... See more

Website

Customers express significant dissatisfaction with the website, describing it as badly laid out and a... See more

Upgrade

Customers consistently note negative experiences with upgrades, with many describing recent updates as... See more

Product

Users describe significant dissatisfaction with the product, with many professional mariners finding it... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Since being taken over by Kpler Marine Traffic has been destroyed. It was my goto App. It is now third rate. If you want to follow cruises use cruisemapper.com. It's brilliant.(their app is not so... See more

Rated 1 out of 5 stars

What used to be a fantastic app has been completely ruined after the recent update. Please return it to the original before people delete & go elsewhere !!!!

Rated 1 out of 5 stars

What a terrible new app ; agreeing what everyone else are saying. Even making you pay for a inferior app.I’m finishing when the free trial ends.Why change when all working well on the old app

Rated 1 out of 5 stars

What used to be a brilliant live shipping website has been completely destroyed by a greedy profit-driven company. The whole look of the website is awful now. kpler have alienated thousands of p... See more


Company details

  1. Boat Dealer

Information provided by various external sources

Vessel positions tracking based on AIS data. Real-time ship locations and port arrivals departures


Contact info

1.4

Bad

TrustScore 1.5 out of 5

77 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

They Couldnt Care

Have been sending photos to Marine Traffic for many years and they obviously have an AI moderation system in place which keeps rejecting perfectly good photos. I also have had their AIS equipment for years. In my last conversations via email they actually cant or dont want to assist me in any way and basically said like it or lump it. The answer is of course I have stopped adding photos and will be returning their equipment. What a sad state of affairs. There are other great Ship AIS websites and apps out there.

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

New upgrade is abysmal

I have had a subscription for years and used to absolutely loved the App. I live in Portsmouth and used to thoroughly enjoy checking the ships around the harbour. But, since the massive App upgrade I have found it incredibly difficult to use. I hate the new colouring and find it impossible to track or find what I'm looking for. Such a shame as the old App gave this oldie lots of fun. I have now cancelled my subscription and using a different App. Wish companies wouldn't make such huge changes in one go - a few simple tweaks and gauge the response. Grrrrr.

May 31, 2026
Unprompted review
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Rated 1 out of 5 stars

Now barely useable

The latest update has ruined the whole app. Badly laid out and most of the details/vessel track are behind extra paywalls.
Extremely poor and now barely useable after being a very good app for a number of years.

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

What a mess they’ve made of this…

What a mess they’ve made of this formerly excellent site. Lack of place names , hard to identify ship types due bad colour definition. No start or finish times. Does not seem designed for a touch screen. Will certainly not be upgrading to Pro Plus !

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

Shameful

The old app was far ahead of this new one, don’t know why it was changed but it’s changed for the far worse. Shame on whoever came up with this. DREADFUL.

For the sake of seafaring people, bring back the old one.

May 16, 2026
Unprompted review
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Rated 1 out of 5 stars

No access to mobile pro plan

I have a subscription to mobile pro plan, but can only access the free plan. Each time I connect I’m offered an upgrade, which I’m already paying for. No obvious means of contacting Marine Traffic to discuss this. Recently very disappointing.

May 6, 2026
Unprompted review
Rated 1 out of 5 stars

Oh what a shame

Oh what a shame , used to be a really good useful app , now just a clunky app which is barely useable , for Gods sake fix it .

May 4, 2026
Unprompted review
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Rated 1 out of 5 stars

Have used MT for 10 years and found it…

Have used MT for 10 years and found it very useful when sailing. Also good to use for tracking a yacht delivery. However, the new app is so clumsy and does not give real time tracking information. Please go back to the old app!

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

Destroyed a great app!

What a disaster! The original Marine Traffic app was really helpful and excellent. You have managed to destroy a brilliant app!

April 28, 2026
Unprompted review
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