Placed 3 orders 2 weeks ago, still waiting for my order. The customer service is awful, I have emailed several times with no reply, I have tried calling the “toll free” numbers where is just rings. T... See more
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See what reviewers are saying
I order quite frequently since discovering the website, they are much more affordable than ones you find on Amazon. Better quality also. I purchase 24 inch black extensions and sometimes some blonde o... See more
Overall good experience. I ordered 9PC 22 INCH clip in extensions in shade #16, on the 7th of January 2023. They arrived 19th of January 2023, so within the promised 10 business days (for Australia, N... See more
My 5th time ordering from here, 2 full heads per year of the nano ring 24” red extensions, they are just perfect EVERYTIME! The length is amazing and the quality is second to none, the nano links are... See more
Company details
Written by the company
Customer Service Working Time: 9 a.m. to 6 p.m., Monday–Friday Rest on Saturday and Sunday Times Will Vary When Meet Special Case MarketHairExtension is committed to offering the best hair products. MarketHairExtension has provided hundreds of customers with superior quality hair and won worldwide acclaims. We are very involved in the process of selecting great products that perform exceptionally well. All of our hair products are 100% remy human hair without aciding. We strive to give you the best advise and tips as we believe our continued growth depends on our commitment to passionately work to surpass your expectations every time you shop with us.
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Replied to 30% of negative reviews
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Placed 3 orders 2 weeks ago
Placed 3 orders 2 weeks ago, still waiting for my order. The customer service is awful, I have emailed several times with no reply, I have tried calling the “toll free” numbers where is just rings. The chat bot called Laurel is worse than useless.
I have 3 clients this week wanting these hair extensions and not sure they will be getting the service they require
Scammers
I placed my order on June 17, and it still hasn’t shipped.
After contacting customer service, I was assured it would ship the following day, but that never happened. At this point, I’m requesting a full refund, as the order has not been fulfilled and the promised shipment did not occur.
Extremely disappointed with my…
Extremely disappointed with my experience with Market Hair Extensions. I placed an order worth almost €400 and have been completely ignored ever since.
The tracking information provides no useful updates, and despite emailing and using the live chat multiple times, I still haven’t received any clear information about where my order is or when I can expect it. The chat agents simply say they will email me, but no one ever follows up. They also closed the tab on me when I try to chat to them, this has happened numerous times!!
After reading other reviews, it seems I’m not the only customer experiencing this, which is very concerning. As a business owner myself, I understand that delays can happen, but completely ignoring customers who have spent hundreds of euros is unacceptable.
I would strongly advise potential customers to think twice before ordering until this company improves its customer service and communication.
I have been waiting 2.5 weeks for my…
I have been waiting 2.5 weeks for my order to be delivered.
Scammers
Hello, I requested a return for a product that is unusable.
I still haven't received the return instructions. Are you waiting for the return window to expire? You are authorized scammers.
Great quality
Great quality! Using these extentions for years. Always on time. And great prices and discounts.
I love market hair extensions excellent…
I love market hair extensions excellent quality longest hair (I love the 28" & 30") fast shipping and amazing service. Have been buying from them for years highly recommend:)
I never received my order and when i…
I never received my order and when i email no reply , its scam , dont buy
Contrary to their response I DID NOT…
Contrary to their response I DID NOT recieve anything CLOSE to a satisfactory resolution. Despite sending muliple photos and videos to the ALL FAULTY and broken machine.
It is now in the hands of paypal.
This company should be ashamed of themselves.

Reply from Markethairextension
Quality every rime
I have used this company many times. I use tape in extensions, they are quality extensions, price is fantastic, shipped and delivered in a timely manner and always as described! 5 stars!!!
AVOID THIS SCAM
DO NOT ORDER from this business. My order arrived weeks late without any communication as to why. The hair was so thin and knotted it was unusable. I repeatedly tried contacting customer service via email and the online chat. They ignore my emails and cut the chat off when they find out I want a refund.
Stay well clear of this business.
EDIT: still ignoring my emails despite the fake response on here.
Hair is NOT human hair as advertised.

Reply from Markethairextension
I have ordered from here for years up…
I have ordered from here for years up to maybe 6 years ago. I would get ponytail pieces and clip ins. Prices are way cheaper than alot of retails and it's good quality m just ordered another pair of curly clipons as I haven't ordered in a long time. Exited to receive this. Thank you!
Testimony
I’ve trusted Market Hair Extensions for over 10 years, and they’ve never disappointed me. I’ve worn different types of their extensions, and the hair quality is always beautiful and long-lasting. It’s rare to find extensions that are both affordable and durable, but this brand delivers every time. Highly recommended
I never have any problems
I never have any problems, and always get exactly what I order.
I did not get the item you advertised…
I did not get the item you advertised on your website. I would like a refund. please advise what steps need to be taken. I will be reaching out to PayPal also. thank you
The quality of hair I received was very…
The quality of hair I received was very nice and smooth and the color was beautiful as well. They have great deals and was pleasantly surprised with the quality.
Indian hair extension
Indian hair extension, Very good quality this year went with 9 pieces of hair and white blonde hair 34 inches to dye it pink last year was 10 pieces bleach blonde so changed it up this year to white blonde you would really get the 12 month mark out of them if you treat them like the way you treat your own hair even longer would recommend white blonde if your going for a red pink blue colourful colours
For couple of times I paid for fast…
For couple of times I paid for fast shipping to receive it in 2-3 days but unfortunately received that in 7 to 8 days
I am never let down with the quality of…
I am never let down with the quality of the product and the delivery is brilliant. Customer service is excellent. I can totally recommend this company and have been a customer for many years.
I love Markethairextension
I love Markethairextension as I always find the perfect colour match. I have used different hairextension products over the last 15 years and have always received high quality and good customer service. Have recommended this page to friends and will continue to shop here.
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