MASKATEER Reviews 

306
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I’ve tried so many different shapewear brands before, but I never felt like my body looked the way I wanted it to. My stomach would always look round, and I could tell even after putting the shapew... See more

Company replied

Rated 5 out of 5 stars

I have been a Maskateer customer for almost 10 years, their waist trainers helped me immensely with my back problems and also changed my body shape completely! Customer service is always amazing and... See more

Company replied

Rated 5 out of 5 stars

I’ve had 2 waist trainers from here and the first one I wore it so much for about 4 years after having my little girl it really did work - the other I’ve never worn due to ordering the wrong size I’ve... See more

Company replied

Rated 5 out of 5 stars

I bought Maskateer leggings for extra support(nothing feels right after C-section). I didn’t know what to expect but when I tried them on I realised how comfortable and supportive they are! And no... See more

Company replied

Company details

  1. Clothing Store

Written by the company

MASKATEER is a British shapewear brand beginning its journey in 2014 with the aim to provide people with products, which will assist them in their day-to-day weight loss, exercise goals and to improve their confidence and health.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

306 reviews

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4.3

All reviews

(306)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve tried so many different shapewear…

I’ve tried so many different shapewear brands before, but I never felt like my body looked the way I wanted it to. My stomach would always look round, and I could tell even after putting the shapewear on.
But ever since I tried Maskateer, I honestly feel such a difference! It gives my body a much more defined and flattering shape, and most importantly, it has really boosted my confidence.
The customer service and guidance were also amazing. They helped me choose the right option for my body, which made the whole experience even better.
Definitely one of the best shapewear experiences I’ve had, and I would highly recommend Maskateer!

August 24, 2026
Unprompted review
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Reply from MASKATEER

Dear Simranjeet, thank you so much for your lovely review. We are so glad the product and our service exceede your expectations. x

Rated 1 out of 5 stars

Terrible service and the product I ordered

Terrible product

August 23, 2026
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Reply from MASKATEER

Dear Nikoleta, we are so sorry to hear that you did not like the product. Please could you eloborate on why you were so dissatified? We pride in ourselves in our Customer Service and would like to know how and what we can improve to meet your satisfaction. Most of our customers are extremely satisfied with our products, hence why this came as a surprise to us, and we would love to support you by finding out, first of all, what exactly you did not like. Thank you, The MASKATEER Team.

Rated 5 out of 5 stars

Excellent craftsmanship

Absolutely beautiful corset. It grabs your waist in the most comfortable, yet sturdy grip ever! I would recommend it to anyone!!!

June 1, 2026
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Reply from MASKATEER

Thank you so much for your amazing review. :)

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Rated 3 out of 5 stars

The waist trainers are too small

I love everything about the delivery and it came so fast. I love the quality of the waist trainers but they are too small to wear and they are not stretchy😏 I can still recommend it for you all👍🏾

May 23, 2025
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Reply from MASKATEER

Hi Jessica, thank you for your review. Please note that our USP is high-compression shapewear and that we have 13 sizes to chose from. Contact our support team for advice on sizing.

Rated 1 out of 5 stars

The product I bought broke after 3bas…

The product I bought broke after 3 months and doesn't have the same function, and a replacement is not an option!

May 24, 2025
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Reply from MASKATEER

Hi Milica, We're sorry to hear that you're still feeling dissatisfied. Please don't hesitate to contact our Support Team so we can explore any further assistance we may be able to provide.
We’d also like to note that your original order included a request for a size replacement, which we fulfilled promptly and without issue.

Rated 5 out of 5 stars

EveAnd the most important ia that how it works,I order one size less, month after 🥳rything was perfect

Everything was perfect. From communication to receiving order.
I didn't know which size to choose, so they helped about that too. And it was really quick on my address ☺️
And the most important ia that how it works,I order one size less, month after 🥳

March 13, 2025
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Reply from MASKATEER

Hi Jovana, thanks for the great review. It's great that you are seeing the benefits straight away.

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Rated 4 out of 5 stars

Efficient customer response.

Efficient customer response.
Good quality products .

December 26, 2024
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Reply from MASKATEER

Dear Pauline, thanks so much for your kind review. We are so happy you enjoyed our service and products. Have a great 2025!

Rated 2 out of 5 stars

When I buy second time my waist…

When I buy second time my waist trainer, i need to change it becuse the size was to small, and the return shipping was too expensive( almost 40 euro) so i didnt buy it then becuse in my opionion thats not fair, becuse they have strange return policy, you must order new one and pay return costs...

November 13, 2024
Unprompted review
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Reply from MASKATEER

Dear Manuela, our return policy is standard practice across the industry for shapewear and lingerie clothing and "not strange" as you state in your review, nonetheless we are sad you feel this way, because every customer is important to us. We will review the policy again but we are sad that you rated us lowly based on the fact that you had to pay to return your item. If you had contacted support we could have advised you to use cheaper carriers. We take pride in our excellent customer service and even complaint is one too many. Best regards, The MASKASTEER Team :)

Rated 5 out of 5 stars

MONOCHROME Dark Nude Waist Trainer

MONOCHROME Dark Nude Waist Trainer
So good, great and straigt material.
Help with pain in back.
Every women need this 😁

February 19, 2024
Unprompted review
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Reply from MASKATEER

Dear Marija, thank you for the great review and welcome to the MASKATEER family! :)

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Rated 5 out of 5 stars

Forever Obsessed

I have been a Maskateer customer for almost 10 years, their waist trainers helped me immensely with my back problems and also changed my body shape completely!
Customer service is always amazing and every product I’ve bought from them has always been very durable and extremely good quality.
I will forever be obsessed with Maskateer!!!

August 2, 2024
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Reply from MASKATEER

Hi Florentine, thank you so much for your amazing review and kind words. We are proud to have a customer like you for almost 10 years and will continue to support you, and to produce the quality you have become used to. Thanks, The MAKATEER Team :)

Rated 5 out of 5 stars

The communication with the sales expert…

The communication with the sales expert was more than proffesional. They were there thru the whole journey and I'm thank full. The models and the materials of the waist trainers are extremly good, fit great to your body and can not feel them while preforming the everyday operations.

June 4, 2024
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Reply from MASKATEER

Thank you for the amazing review Vlatka. x
We try our best to offer the highest quality products with good customer service, and it's great to get noticed for this.

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