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Masterremit Reviews 

159
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers had a great experience with this company. Customers consistently praise the service for being reliable, efficient, and easy to use, often highlighting quick and stress-free transfers with competitive rates. Many appreciate the straightforward process and secure platform, making it a preferred choice for international money transfers, with some experiencing instant delivery. However, some customers also noted issues with customer service, reporting unhelpful staff, long wait times, and unanswered calls or emails. A few other people mentioned transfers could be significantly delayed, sometimes for days, due to requests for excessive and unnecessary documentation.

What people talk about most

Service

Reviewers mention positive feedback about service, often describing it as reliable, fast, and secure. Many... See more

Payment

Customers had ambiguous experiences with payment, with many reporting quick and easy transfers, often within... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing satisfaction, praising good... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Response time

People report ambiguous experiences with response times, with some customers praising the quick service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I created a new account last week and transferred 500 AUD to india, first transaction took almost 12 hours, I am guessing they are doing manually. Second transaction took 1 hour and third one... See more

Company replied

Rated 4 out of 5 stars

This particular transaction has sent me through a lot of pain,a sleepless night too as well Honestly l almost requested for a cancellation of the transaction all to gether and felt regretting ,but i... See more

Rated 5 out of 5 stars

MasterRemit is my remittance company of choice. My transactions are delivered instantly when i use debit card and normally within few hours when done via bank transfer. MasterRemit has 24x7 call c... See more

Company replied

Rated 5 out of 5 stars

Before master rimit when I need to send money to my family I have to bank and get cash and drive to the taj or dahabshil some time when my family call me late time I have to wait antill morning to op... See more


Company details

  1. Money Transfer Service

Written by the company

MasterRemit offers fast, secure & reliable money transfers in just a few clicks. Download and check our Social Media via linktr.ee/masterremit

Get special 3FX rates for your first 3 transfers to participating countries!

Written by the company

Send money to India, Philippines, Nepal and Ethiopia for FREE!
Enjoy special rates when sending money to the Philippines, India, Nepal, and Ethiopia. You can make up to 3 FREE transfers. More countries will be added to our promos, so stay tuned!

Contact info

4.1

Great

TrustScore 4 out of 5

159 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(159)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with MasterRemit. My money has been held for more than a week instead of being sent to the recipient. Although I submitted all the documents they requested, they continued asking for additional information, causing unnecessary delays and frustration.

The lack of clear communication and the long processing time have been extremely stressful, especially when the transfer was time-sensitive. I understand that verification checks are important, but keeping customers’ funds for such a long time without resolving the issue is unacceptable.

Based on my experience, I cannot recommend this service. I hope MasterRemit improves its customer support, communication, and processing times so other customers don’t have to go through the same experience.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, everything was completed within 3 hours, in the past other outfits took days. But Masterremit has mastered the art of money transfer with no stress whatsoever. Keep up the great work team and I will be using your service and recommending to all.

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute rip-off

Absolute rip-off. Canceled my partner’s and my $30 referral rewards for no reason after we both sent $500 to Nepal. Customer service (agent Jade) couldn't give a single valid reason or T&C clause we broke. On top of that, they didn't even refund my full amount—I paid $471.49 and only got back $470.03. Shady, unethical practices. Use a different remittance service that doesn't skim your refunds. Avoid!

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Well Done MasterRemit🫰

Very easy and straightforward high rate than usual the money is in my bank account in no time- I was very sceptical at first as it is my first time sending money with Master Remit

My worries paid off in just a milliseconds the money transfer is in my BDO account

June 26, 2026
Unprompted review
Rated 4 out of 5 stars

Unduly delayed transaction05/06/26-06/06/26

This particular transaction has sent me through a lot of pain,a sleepless night too as well
Honestly l almost requested for a cancellation of the transaction all to gether and felt regretting ,but if’s ok with master remit
I’ll come again and again,using master remit.Thank you

June 5, 2026
Unprompted review

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