Matchless Energy Group Reviews 101

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service. Debbie / Nicola arranged for a visit and Darren arrived at the agreed time, having called first as arranged. Carried out a service of my boiler and checked everything was OK. Very t... See more

Rated 5 out of 5 stars

Matchless Gas Solutions went above and beyond with installing a new boiler. I contacted Michael when my mum urgently wanted her boiler replaced. He was very quick to respond and we managed to easily a... See more

Company replied

Rated 5 out of 5 stars

How refreshing to experience Matchless Energy's strive for perfection. From the initial contact to driving out the driveway, each stage was completed with a sincere sense of personal commitment... See more

Company replied

Rated 5 out of 5 stars

My boiler kept breaking down so I received a quote from Matchless to replace it, the quote was very reasonable and the guys came the following week to fit the new boiler. When the guys arrived t... See more

Company replied

Company details

  1. Gas Engineer

Written by the company

Need a new boiler? Want to install an Air Source Heat Pump? Keen to explore funding and grant options such as ECO4 or Home Energy Scotland? Matchless Energy can help you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

The prompt response to my request for…

The prompt response to my request for assistance with my central heating controls failure, not only did they organise for a free exchange of controller they also offered to install the controller free of charge.

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Michael and Paul (heating engineer) were both so helpful, friendly and knowledgeable. Having a condemned boiler is stressful however Michael supported me 100% with options and answered all my questions. Comms from everyone including Eilidh in the office were fantastic. Truly grateful, many thanks all :)

September 4, 2024
Unprompted review
Matchless Energy Group logo

Reply from Matchless Energy Group

Hi Christine, thank you for your review

Rated 5 out of 5 stars

great workers did jobs fast and tidy

great workers did jobs fast and tidy
i live alone and appreciate the way everything was carried out to get my house sorted
thank you MATCHLESS
jimmy (pensioner)

October 29, 2024
Unprompted review
Matchless Energy Group logo

Reply from Matchless Energy Group

Hi Jimmy, thank you for your review

Rated 5 out of 5 stars

First rate installation team

From start to finish ,the company was easy to contact and very helpful. Fitters arrived on time and nothing was too much trouble for them even though there were changes i wanted made to the original layout . Hard working and diligent, everything was tidied up as they went along.

August 2, 2024
Unprompted review
Matchless Energy Group logo

Reply from Matchless Energy Group

Hi Louis, thank you for your review.

Advertisement
Rated 5 out of 5 stars

Exceptional team.

How refreshing to experience Matchless Energy's strive for perfection. From the initial contact to driving out the driveway, each stage was completed with a sincere sense of personal commitment.
Ross, Stuart and Andy's skill and professionalism was on show when installing the radiator system. Their approach was much more difficult but now the end result is amazing. Thank you guys.
Eilidh, thank you for the prompt and accurate replies.
Truly a delightful experience to welcome the team into my home.

Leon
Stewarton

August 1, 2024
Unprompted review
Matchless Energy Group logo

Reply from Matchless Energy Group

Hi Leon, thank you for your review.

Rated 5 out of 5 stars

Great team

Great team, tidy and efficient and very pleasant

May 13, 2024
Matchless Energy Group logo

Reply from Matchless Energy Group

Thank you for your review Patricia

Rated 5 out of 5 stars

Good consistent communication…

Good consistent communication throughout planning of project to eventual start date. The installation team were excellent. Professional, mannerly, knowledgeable and took time to explain the process. I was happy to leave my home and allow them to get on with the work. Overall experience was extremely positive. Highly recommend the company and in particular the heating engineers, Scot & Stewart who were terrific! The team of electricians were also the excellent.
Five Stars all around.
Nicky, Isle of Arran

July 1, 2024
Matchless Energy Group logo

Reply from Matchless Energy Group

Thank you Nicky

Advertisement
Rated 5 out of 5 stars

excellent service

From office staff to engineers all had knowledge regarding their area of expertise.
Casper and his colleague Cam the engineers who installed the heating system kept me informed at what was happening throughout. Making sure heavy furniture once removed were put back. The system was explained in language I could understand. A very professional company.

June 20, 2024
Unprompted review
Matchless Energy Group logo

Reply from Matchless Energy Group

Thank you Ms McGivern

Rated 5 out of 5 stars

Top team at Matchless energy

Great company to deal with ,nothing was too much bother,very efficient and thorough from planning to completion of the job.Everyone was very friendly, helpful,industrious and good at everything they did,administrators and installation team,a highly professional organization that I can highly recommend

May 24, 2024
Unprompted review
Matchless Energy Group logo

Reply from Matchless Energy Group

Thank you Ray :)

Rated 5 out of 5 stars

Outstanding Company Highly Recommend

Ross and Stuart did an amazing job fitting new heating at our home. They were polite, clean, tidy and efficient and the work was outstanding. Would definitely recommend this company to all and would 100 percent use them again. Thank you.

September 20, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Customer Driven Focus

Michael and team Matchless Gas were such a pleasure to deal with. The girl I spoke to on the phone, Stephanie was always pleased to take the time to explain things to me and Michael’s team made the experience quick and painless. I’d highly recommend them to anyone who’s thinking of making the switch.

February 22, 2023
Unprompted review
Rated 5 out of 5 stars

Speedy service with great communication

Much faster and communicative than other boiler companies I've dealt with in the past. Michael and his team were very transparent, straight to the point and friendly. Would highly recommend Matchless gas if you want a no fuss solution.

February 15, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Boiler replacement

After contacting Michael after being let down by another company paid cover with for years leaving me with 2 young kids and no heating he had me set up with finance to make paying easier this time of year and fitted me into a busy schedule. Job was completed in no time at all hassle free and high standard of work can't thank Michael and his team enough

October 28, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look