1 star is too much.
- MM took my 2000 DDK for damages caused in other rooms. The other workers leaves Denmark earlier and only my salary was available for them. It was a theft.
- They called to me few times mistaking me with the others workers. Then I had to go to the my work office to ask what is going on? What Norway...? What another job in the next week...? In the office were more suprise than me xD
- They informed me about end of contract suddenly in the last day, 13 Mars (I knew my job is almost done but it was told the job is to end of month). In the work office knew it 1 week earlier and they were surprised that MM didn't send me even a single sms. I had to finish a work that day, then clean all apartment, packed whole car and then after 23:00 I start to drive 11 hours to my country.
First time I seen some shit like this.
Check at this answer... inaccuracies...
1. The disagreement? I didn't have any defence. MM pay me 2000 DDK less in salary and it was over. It means that your sublokators can destroy whole apartment and they force you to participate in costs because they have your money. How much? Nothing depends on you. Can be 2000 DDK, can be 10000 DDK.
Btw. there was 5 tenants not 4. But at least 3 left an apartment before charges. So total costs wasn't share equal to everybody but only the most who's salary was still available to MM.
2. I'm just flagging that the agency employee can not recognize workers and he chosen my number telling me wrong informations. We discovered ourselves later who was the right recipient. The agency employee mixed everything up in one call - the person, the country and the date. Yes, it was misunderstanding but not from my side, doesn't matter, it was even funny.
3. Hard to read something like that... I didn't care about moving out. It was my decision to move out about 23:00 (I didn't want to pay for next day). The main problem was that the agency MM know exactly when I would finish the work. They know one week before. In the factory office they showed me en email !!! But MM graciously informed me during the last day (as it turned out) of my work. Let the people under your care plan something.
P.S. I forgot to add.
They mixed up my personal details. Various government offices got the wrong data what caused a lot of problems for me. I was unable to create MitID and of course to create Sunhedskort by almost 4 months (whole period). They had my ID in the hand and they couldn't rewrite 12 letters... Analphabetics...
I understanded that when I went to to other work. The other agency where I am right now hadn't any problem. I launched MitID app after 2 weeks. I got Sunhedskort in 5 weeks to the post box.
PS 2.
They demanded to pay 4500 DDK for the month for accommodation. Per head. We lived in a converted barn in the countryside. Ten meters away, hundreds of pigs were grunting cheerfully. I found a small living lizard in my room.
Reply from MatchMind A/S
Hello,
We are sorry to read that this is your perception of your time with MatchMind. However, we feel it is important to correct several factual inaccuracies in your review.
Regarding the damages to the accommodation, MatchMind covered a substantial part of the total repair costs ourselves. The remaining amount was shared between the three residents of the property. The deduction from your salary therefore represented only a small part of the total cost and was not, as you describe it, a "theft". Furthermore, several of the damages were acknowledged at the time – the disagreement was about whether you should contribute to the costs.
We also cannot recognise your description regarding jobs in Norway. MatchMind has never had assignments in Norway, so we believe this must be a misunderstanding.
Finally, we do not recognise your description of the move-out process either. Our accommodation agreements do not require tenants to vacate properties at 11 p.m., and this has never been our practice.
While we respect that you disagree with our decision regarding the damage costs, we stand by it. We always aim to treat both our employees and our customers fairly and consistently.
Kind regards, Karin // MatchMind
