Matera Reviews 

1,524
TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

2K reviews

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This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(1,524)

886 reviews in the last 12 months

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Rated 1 out of 5 stars

They don't answer the phone

They don't answer the phone, they have a message say to call between hours 9 to 5 I called 10 times between 9:30 and 11:00 to be cut off.
They appear to simplifie charges by putting all charges into general.
They refus to send paper statements all correspondences is via the internet so if you don't have the internet tough!!
Their online messaging service takes ten minutes to upload a message, it's a very strange system indeed, I imagine it is in order to dissuade people from bothering them.

July 1, 2026
Unprompted review
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Reply from Matera

Hello,

It’s unusual that you were unable to reach anyone; the issue has been reported. Regarding the internet connection, unfortunately our platform is accessible only online, but this is the case for many property management extranets.

Best regards,
The Matera Team

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Rated 5 out of 5 stars

Loubna au top

Loubna au top! 👍

January 15, 2026
Unprompted review
Matera logo

Reply from Matera

Bonjour,

On est ravis d’accompagner votre copropriété, merci à vous🏡

L'équipe Matera

Rated 5 out of 5 stars

Efficace

Efficace

Un syndic comme on s'imagine qu'il devrait fonctionner

March 3, 2026
Unprompted review
Matera logo

Reply from Matera

Merci beaucoup Alexandre ! 💪

Rated 5 out of 5 stars

Enhance transparency and communication within your property and create opportunities to reduce costs and improve wellbeing

Very transparent and helpful when it comes to manage the finance of your property.
It allows us to find many opportunities to reduce our costs and get along with our suppliers.

Margaux, our assigned advisor, has been always listening and supportive to help us to go through all difficulties (legal, accounting, administrative, etc) we faced with our suppliers and also proactive to support on the management of annual general meeting.

July 15, 2025
Unprompted review
Matera logo

Reply from Matera

Thanks Alexandre !

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