Mater Private Hospital Reviews 

I have just returned home from a colonoscopy and gastroscopy in The Mater Private, Northern Cross, Dublin and I have nothing but praise for the team that I had dealiings with. Everyone of them was kind, caring, friendly and professional. I felt relaxed, comfortable and happy in the knowledge that any questions I had were answered promptly and to my satisfaction. A big thank you to : Siricha, Christine, Hika, Roslin, Lorraine and Tijo.

Lack of interest from most of the doctors 😒
Cannot believe that I was sitting here from 10pm and no one is looking after pacients.
Nurses are good but the doctors are terrible. No interest to do their job.

I'm sitting here with my son (client) im Mater Private and I'm very impressed with staff and service .I know we are waiting but the day is long so I'm not complaining.200% I give all the staff here and thank ye.

Very disappointed with post op care after my neck surgery I felt like I was a complete burden to nursing staff and nursing assistants! I’m still completely taken a back ! I cried in the bed never in all the time I’ve been in any hospital for a procedure has it felt like it was a complete and utter annoyance to the staff when I asked for pain relief etc or just a question and believe me I am no diva !! I so miss our Irish staff I’m sorry to say the warmth and care is just there naturally and before anyone gets on their high horse and calls me racist I am far from that , this is my honest experience.

In faith to the Mater private, my recent visit was satisfactory in almost all respects.
This is unlike earlier visits were The check-in administration process was slow & shameful.
My visit in recent days went smoothly with less than a 10 minute check-in waiting time.
Followed by caring and professional staff who attended to my issue.
And a level of customer service and professionalism was excellent.
The challenge now for this private hospital is to further improve and maintain this excellent patient care from arrival to discharge 

Absolutely HORRENDOUS reception service. I've been trying to call them for the past 6 months. The receptionist inputted my email address wrong and they never sent me my documents. If this was life or death you'd have to go in person just for a nonchalant receptionist to treat you like your life didn't matter. Terrible service and a quality of administrative care I wouldn't pay a cent for if I could.

Dreadful coffee in restaurant. Weak and insipid even though i yook the option for stronger. Defo wont be using coffee shop agsin n definitely will be going to nice little coffee shop on Berkley Rd who have complimentary papers. Whats most unforgiveable is this is your privste hodpitsl, my procedure was 415 covered by VHI but I would have expected half decent coffee but alas not so. Feeling ripped off at 4.00. Simply inexcusable for people coming from afar

Nursing staff are almost all Indian or Filipino in the public part of the Matter Dublin now. A lot of consultants too. I don't believe the level of treatment is anywhere near what it should be in a country ranked the second richest in the World. Its about time the Irish Government start paying salaries on par with other European countries so they can retain the best staff possible (Irish trained Staff). It is a real failure and will be a scandal when people start dying through unqualified staff. A complete overhaul is needed asap. This is more urgent then the housing scandal.

I went in was waiting 12 hours all they done was take a urine sample. I did go in about 6pm so if you go late it’s really bad unless it’s proper serious.
My mam went in early for a cyst was only waiting half an hour and then she had to go back in again they gave her a card and she came back with it and they saw her right away so that’s the reason for the 3 stars bad sometimes depends what time you go in, also someone put all the windows in they need to hide more security and also to make sure people aren’t laying on other people there was this drunk asleep on someone’s leg and security didn’t do anything or look over

Absolute joke of a hospital. Charging someone €100 for a simple blood pressure, pulse check and questionnaire is a joke while there are literal junkies sleeping in the back of the waiting area, and I doubt they were charged. I wasn't informed that there would be a charge by anyone, so it's very disheartening to find out that The Nurse triage is €10 per second. I also self-diagnosed myself for an allergic reaction and was given no antihistamine, so they're all dopes running the show. Dont go there unless you're actually dying; the place is a joke.

Go to the hospital with a blood sugar level 29.5 I’ve haven’t had any medicine for three weeks get sent home with blood sugar levels at 19.5 with still no medicine went to the doctor the next morning sent straight back up with a 29.5 called a ambulance got to the hospital and got put in public waiting area with sugar levels at 25.4 I also suffer from chronic back pain And feeling really weak, ready to pass out i informed them of my back pain a hour later, I couldn’t take no more I had to leave the hospital and went home i’ll be going back to Ipswich hospital

What is the purpose of making appointment with doctor, if when you arrive you just go trial with nurse quickly, then later have to wait up to 7 hours to be seen by a doctor?
This is worse when you paid quiet a lot to be here. The nurses some of them don't treat you as emergency when you are almost blind with something inside your eyes or even a metal piece. They think emergency is not emergency, that is hilarious.
When you arrive at 12pm,you might see the doctor around 8pm... This is a private hospital, and I hospital in another continent even public stills much efficient and had no lack of doctors. Unbelievable!

This is the most disheartening experience ever had with services at a hospital.

First there is a car parking problem which the TDs and Dublin Corporation are cashing in on. You can queue for 45 minutes to get a car space.

Then there are no wheelchairs despite paying €2 to rent it, yet there are no wheelchairs, which means bring your own wheelchair or do not come to the hospital.

The government needs to do a rethink of over crowding Dublin for all essential services. We live in the counties but have to travel to get here and then cannot be seen for nearly 2 hours while your car park meter is running.

This is ridiculous and shameful. Indeed Dublin is working ….

I had an irregular heart beat every now and then for many years and no consultant was able to diagnose the precise issue until I met Dr Maheshwar Pauriah who is a Consultant Cardiologist at the Mater Private Hospital Cork. He was able to immediately spot the issue and operated on me within a few weeks to carry out a cardiac heat ablation for arrhythmias procedure which totally cured my irregular and rapid heart beat issue. I would have not hesitation in recommending Dr. Pauriah to anyone else who is experiencing similar heart arrhythmia issues. It is a fast minimally invasive operation with a short 48 hour hospital stay requirement.

Horrible horrible horrible.
We could have flown to real healthcare in the USA in the time it took to be seen at the Mater private ER.
We were there for a broken ankle a real issue- what a joke.
Healthcare in Ireland is primitive.

Lost blood test results by not labeling them are they joking

I must say I find it incredible that the private mater have any bad reviews. I had back surgery in 2019 and a knee cartridge operation just yesterday 3rd of April 2026. The staff are so friendly and so caring from the time you step foot in the door. Everything is checked and 100 respect is showed at all times. What was noticed aswel was as you are moved around from operation to recovery etc staff walking buy smile and are warm. Id never go any where else. Maria who attended me to the door when leaving. Enjoy the book I gave you and Dr Martin Murphy. Who did surgery. What a gentleman. Thank you so much for seeing me so early and getting this job done for me. out of pain already. Private Mater. 10 out of 10

Six hours just for the initial consultation, even with 18 people in total to be seen at the hospital!
Besides the lack of welcoming atmosphere, they demand respect, but they don't respect those who just want to ask a question; they are rude, especially to foreigners.

I still have a lot to learn about humanity.
I'm still here for the appointment, which will probably involve another long wait.
A tiny country unable to get basic and efficient care.

I was referred by my VHI doctor this morning to Mater Private, emergency department, Urgent Cardiac as I required a serum troponin test to be done.
I arrived at 13:02 Private Consultation, it took me over 2 hours for the triage.
During the triage room the nurse was about to take my blood test and suddenly her work phone rings and she starts serving a patient query, and clarifying questions. Once she finishes she returns after to finalise the blood test and tell me to wait for the doctor that I would be called shortly
Here I’m now sitting at the waiting room for over 3 hours waiting to hear back the results from the Cardiologist.
This is absolutely appalling.
It’s completely disrespectful leaving a patient in pain sitting on the waiting room, waiting to see the doctor.
I have asked the reception just now and I was informed that it can take one more hour.
In the Hospital website advertise a false service, which states the following:
Upon arrival, you will be seen by our emergency team within 20 minutes, ensuring a smooth and seamless journey, with access to our high-quality, acute clinical infrastructure on-site if needed.

The services advertised are a false claim that you can trust the PRIVATE SERVICE.
This is not a private service AT ALL and I’m very disappointed.
I will also leave reviews on Google and any other website that I come across to ensure people AVOID using the PRIVATE service in this hospital.

The A&E department cleaniness is absolutely manky the cleaners are not doing their job at all. The toilets are a place which are 100% not cleaned by cleaners either. While I was in the A&E the so called cleaner walked around witha flat mop didnt empty a bin or carry any cleaning products especially in a place that really needs them an absolute DISGRACE TO THE PEOPLE