Maunder Taylor Reviews 80

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, market knowledge, and helpfulness, making interactions pleasant and productive. Many people highlight the exceptional service, noting the careful attention to detail and efficiency in handling various situations, including complex property matters. Reviewers are particularly impressed with the prompt response times and the proactive approach taken to find solutions and address inquiries. However, some people were dissatisfied with the communication, mentioning a lack of response to inquiries and a perceived absence of professionalism in certain instances.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, efficiency,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality and the professionalism of... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the company's promptness... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the approachable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve sold a couple of properties with Ben & Denise at Maunder Taylor I must say that I’ve been impressed throughout by their professionalism & market knowledge. Big thanks for their patience and go... See more

Rated 5 out of 5 stars

I bought my house through Ben 20 years ago and recently sold two properties through Maunder Taylor. I can not give them anything less than 10 out of 10 for their service. Their professionalism was o... See more

Rated 5 out of 5 stars

Jamie at Maunder Taylor has been handling my account for years, and I cannot express enough how outstanding he is. He is consistently polite, attentive, and highly professional. Jamie truly understand... See more

Rated 5 out of 5 stars

Jamie Migden of Maunder Taylor is fair. Photronics Ltd took over a derelict building and renovated. Every 5yrs Maunder tried to double rent, but pointing out our renovation expenses, they settled on r... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Agents
  4. Real Estate Consultant

Information provided by various external sources

Estate Agents Whetstone – Maunder Taylor are experienced Chartered Surveyors and Property Insurance Intermediaries working across London and Hertfordshire.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

80 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Our block has been managed by Maunder…

Our block has been managed by Maunder Taylor for over 30 years. They are a very professional property management agents, who provide an excellent standard of work, service and communication and also treat lessees with respect. We've had a couple of major works carried out, everything went smoothly and in accordance with legal requirements. Our manager, Alan Purvey, is excellent and all of the staff are always helpful, friendly and professional, and deal with queries quickly. I would highly recommend Maunder Taylor to anyone looking for a trusted property management agent. 

June 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional Service and Expert Professional Guidance

Dear Barbara,

Thank you for your email.

I have been very pleased with the service provided by Bruce and your team and would be happy to leave a review.

After a very difficult and lengthy period dealing with a complex property and professional negligence matter, Bruce took the time to fully understand the background, chronology, and issues involved. His approach was thorough, independent, professional, and meticulous throughout.

What impressed me most was his willingness to carefully review a substantial amount of evidence and provide a clear, balanced, and well-reasoned expert opinion. His report was comprehensive, easy to understand, and demonstrated considerable experience and attention to detail.

Bruce was approachable, responsive, and courteous at all times, and I felt that he genuinely understood the importance of the issues we were facing. His work has given us clarity and confidence in moving forward.

I would have no hesitation in recommending Bruce Maunder-Taylor to anyone requiring an experienced, knowledgeable, and independent chartered surveyor.

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

I've been chasing simple explanations…


I've been chasing simple explanations regarding service charges for months. Multiple emails, multiple promises to come back to me, and still no answers.

It's difficult to have confidence in charges when the very people issuing them seem unable or unwilling to explain them.

The silence speaks louder than any response ever could.Poor communication, poor customer service, and a complete lack of professionalism.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

I have known Maunder Taylor for over 45…

I have known Maunder Taylor for over 45 years and the firm has been consistent in the quality of the service offered and professionalism of their staff. They have acted as managing agents for a charity in Totteridge, North London of which I was chairman and now I am the owner of a flat in a block of flats also in North London, of which they act as managing agents.

June 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Maunder Taylor professional and friendly property management


My tenant and I have been so impressed with the communication with us on all matters relating to the property, which, as an older building, needs frequent maintenance/repair and is currently undergoing external redecoration and refurbishment of windows.
Halil Enver who manages our building does an excellent job: he is professional, approachable and friendly and I feel very reassured knowing that he is managing the property.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Property Experts!

It is always a genuine pleasure to deal with the Maunder Taylor team on any property matter. Not only are they helpful and efficient but they inspire confidence with their depth and range of expertise. We recommend them to our clients because we know our clients will be in safe hands.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Professional guidance and advice

I’d like to thank Michael Maunder Taylor for his advice and guidance in helping to solve an issue with our freehold company. I would thoroughly recommend him for his knowledge and expertise. All the staff at Maunder Taylor have always been helpful, friendly and professional, it’s been a pleasure dealing with them.

March 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Mr Jamie Midgen is an outstanding…

Mr Jamie Midgen is an outstanding maintenance manager who has transformed our business highly operations. I know him for years as a respectful personality He take a proactive approach with preventive maintenance that has significantly reduced downtime. His technical expertise, particularly in commercial property, He assumed the rôle of leader in the emergency situation is unmatched. They are highly organized, approachable, and always ensure safety standards are exceeded. I highly recommend Mr Jamie Medgen for their professionalism and dedication."

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, efficient and helpful

I contacted Bruce at Maunder Taylor regarding enfranchisement work for my flat. Bruce was very helpful and extremely knowledgeable, going out of his way to provide an efficient and friendly service. Bruce was recommended by my solicitor and I shall be recommending him in turn to any friends or colleagues who may require his services.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and generous!

Bruce graciously and quickly reviewed documents for us and provided really helpful feedback on our situation, just out of his own kindness! Will definitely be reaching out to Maunder Taylor again for any future needs.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism, best practice and genuine client care

Having previously worked at Maunder Taylor, I can confidently say that my experience there set a benchmark for professionalism, best practice and genuine client care.

The firm places a strong emphasis on doing things properly and ethically, with clear processes and a consistent focus on clients’ best interests. What particularly stood out was the way staff were supported through high-quality and practical training from the outset to ensure everyone was well equipped to deal confidently and professionally with customers in their day-to-day roles.

Further strengthened by a dedicated accounts department, Property Managers were able to focus fully on client service while knowing financial matters were being handled efficiently and accurately.

In my experience, Maunder Taylor exemplifies how a professional practice should operate, combining technical expertise, strong internal support and excellent client care.

January 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Very good service

Very good service. The team at Maunder Taylor is very professional, honest and reliable. Ben, Denise and Laurie are absolutely the best.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Working with Maunder Taylor for years

I have been working with Maunder Taylor for years and find the whole team brilliant, knowledgeable, swift to respond and commercially sensible. A special thanks to Ian Hunt, and Bruce Maunder Taylor.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable

Reliable, reactive, and pragmatic. They've looked after commercial and residential lets for us successfully for 25 years+.

December 1, 2025
Unprompted review
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Rated 5 out of 5 stars

In all my dealings with all the people…

In all my dealings with all the people at Maunder Taylor I have been very satisfied with the attention and care given to me and my business. I would describe this company as Excellent. Thank you for your service.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service.

I bought my house through Ben 20 years ago and recently sold two properties through Maunder Taylor. I can not give them anything less than 10 out of 10 for their service. Their professionalism was outstanding on every level. I dealt with a lot of the team and they were all so kind and grest at their job. Their friendly attitude and willingness to help me in tricky situations didn't go unnoticed. I recommended Ben, Laurie and Denise and all the team , a wonderful estate agent to use if selling or buying.

November 25, 2025
Unprompted review

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