maxbone Reviews 

Reply from maxbone

A day ago

Hi Amber,

Six frenchies. We had to read that twice — running a household with that many pups is no small feat, and we're delighted maxbone gear has been part of it.

Three years of daily walks is a real testament to how well the harness and leash have held up — especially with six frenchies keeping them in constant use! Durability and reliability like that is what we strive for, and we're so glad these pieces have earned their place as your go-to for every walk.

And for the extra-glam days, the Christian Cowan x maxbone jumpers are perfect for that! If you ever want to share a shot of the whole crew in theirs, we'd love to see it — tag @themaxbone on social anytime.

Wishing you and your pack of pups many more fashionable walks ahead!

Warm regards,
The maxbone team

Reply from maxbone

A day ago

Hi Amy,

Thank you so much for the recommendation! And nothing brings the design team more joy than hearing that a piece has earned "closet staple" status.

We love hearing that the Christian Cowan x maxbone jumper is a comfy everyday favorite for your dog — with a silhouette that turns heads and multiple color options for every occasion. Comfort and standout style aren't always easy to combine. We're thrilled our collab with Christian Cowan hits on both — and it's a favorite of ours too!

If you ever want to share a photo of her rocking the collection, we'd love to see it — tag @themaxbone on social anytime. Wishing your pup many more compliments and new fashion staples ahead!

Warm regards,
The maxbone team

Reply from maxbone

Sep 9, 2026

Hi Wolf,

Years of loyalty like yours is genuinely humbling — thank you for your continued support.

The mental image of BuBu and Luca sprawled out in their maxbone beds is one we'll be smiling about all day. Earning "favorite spot" status is honestly the highest compliment a bed can get! Our beds are designed to feel like a proper retreat: supportive enough for a full-body flop, plush enough for a proper snooze, and durable enough to hold up to years of both.

Wishing BuBu and Luca many more cozy afternoons — and thank you for the trust and the recommendation. We're grateful for both.

Warm regards,
The maxbone team

Reply from maxbone

Published Sep 9, 2026

Hi Fauna,

Thank you for the kind words — it means a great deal to hear that our jumpers have earned a permanent spot in your pups' wardrobe rotation.

Reviews like yours are the ones that remind us why we do this: designing pieces for pups so that every sidewalk is their own personal runway, complete with a spontaneous photo shoot along the way. That's the energy our design team pours into each collection — bold color, chic silhouette, and enough personality to make strangers stop.

Since your pups are apparently already booking their own street-style features, we'd genuinely love to see them! If you're up for sharing, tag us at @themaxbone or send it to us directly.

Wishing your pups many more standout strolls!

Warm regards,
The maxbone team

Reply from maxbone

Sep 9, 2026

Hi Donna,

Thank you so much for your wonderful review! The Christian Cowan collaboration is one of our favorites as well: pieces meant to be worn, seen, and loved!

We love hearing that you've curated Chloe's collection in blue, forest green, and lavender — fabulous in every color for a chic look, one color at a time. Knowing Chloe gets stopped everywhere she goes is exactly the kind of fashionista moment we hope for!

Speaking of which, we'd love to see Chloe modeling one (or all three!) — feel free to tag us on social at @themaxbone or send one our way directly. Please give her some ear scratches from us — here's to many more head-turning outfits ahead!

Warm regards,
The maxbone team

Reply from maxbone

Sep 3, 2026

Hi Tessa,

Thank you so much for your wonderful review! What a lovely journey — from Penelope's first hoodie last year to her loving our Freeze-Dried Raw Beef Recipe now. Starting with a single piece and having it grow into so much more is genuinely one of our favorite things.

We take pride in creating pieces that work as beautifully as they look — whether that's a hoodie that becomes a wardrobe staple or a recipe that becomes a mealtime favorite! Speaking of her hoodie, we'd love to see Penelope in it if you wouldn't mind sharing — feel free to tag us on social at @themaxbone or to send one our way directly.

We're honored to hear that you're "a customer for life" — it might be one of the biggest compliments a pet parent can give us. Thank you!

Please give Penelope some ear scratches from us — here's to many more favorites ahead, in her wardrobe and her bowl!

Warm regards,
The maxbone team

Reply from maxbone

Sep 3, 2026

Hi Maria,

Thank you so much for your wonderful review! Nothing tells us we're on the right track quite like a happy dog — and knowing yours have enjoyed our recipes is genuinely wonderful to hear.

We take pride in our Freeze-Dried Raw Recipes, which are vet-formulated, minimally processed, and made with real, whole-food ingredients — no fillers, no synthetic add-ins — with the goal of doing right by your dogs in every bite.

And thank you for the kind words about our team, too. Making the shopping and communication experience feel as thoughtful as the products themselves is something we work hard at. Please give your pack ear scratches from us — we're so glad to have you as part of the maxbone community.

Warm regards,
The maxbone team

Reply from maxbone

Sep 3, 2026

Hi Kate,

Thank you so much for your wonderful review! Hearing that our products are living up to expectations across the board — quality, design, and a smooth arrival experience — is exactly the kind of feedback we work toward.

We take pride in creating pet essentials that don't just perform beautifully but look beautiful too — thoughtfully designed, well made, and worthy of a spot in your home. And knowing the shopping experience feels as thoughtful as the products themselves is genuinely rewarding to hear.

Thank you for being part of the maxbone community — please give your pet an extra scratch from us. Here's to many more favorites ahead.

Warm regards,
The maxbone team

Reply from maxbone

Sep 3, 2026

Hi Ellen,

Thank you so much for your wonderful review! Getting a whole household of dogs to agree on any one meal is no small feat — and knowing yours are both loving it and thriving is the kind of feedback that makes our whole team smile. The benefits of whole-food nutrition that show up in how they look and feel are exactly what our Freeze-Dried Raw Recipes are designed for.

Thank you for being part of the maxbone community — please give your pack ear scratches from us. Here's to many more happy, thriving days ahead!

Warm regards,
The maxbone team

Reply from maxbone

Sep 3, 2026

Hi Patricia,

Thank you so much for your wonderful review! Pups so excited for mealtime that they wake you up? Well, that's a five-star review if we've ever heard one! That said, we're sorry for the early morning wake-up call — though we do love to hear they look forward to mealtime!

And we're glad to hear that you love it too! The no-leftovers, no-refrigeration, no-mess reality is exactly what freeze-dried was built to make possible. Our Freeze-Dried Raw Recipes bring the benefits of real, whole-food nutrition — vet-formulated, minimally processed, no fillers or synthetic add-ins — in a format that fits neatly into any kitchen and any routine.

Thank you for being part of the maxbone community — please give your pups an extra scratch from us. Here's to many more happy mealtimes ahead — even the early ones!

Warm regards,
The maxbone team

Reply from maxbone

Sep 3, 2026

Hi Bubba (& pet parent!),

Thank you so much for coming back to share another glowing review — it means a lot to see you both again! Hearing that our Freeze-Dried Raw Recipes have earned the "best we've tried" spot is genuinely one of the biggest compliments a pet parent can pay us, especially given how many options are out there.

That's one of the highest compliments our ingredients could earn — a meal Bubba genuinely looks forward to, and a treat when he wants a little extra. Our recipes are made to work however you feed, and the same real, whole-food nutrition shows up whether it's a full serving, a topper, mixed with water, for training, or a just-because treat.

Thank you for being such a loyal member of the maxbone community. Give Bubba an extra scratch (and maybe a treat) from us — we're so glad to continue being part of his mealtimes.

Warm regards,
The maxbone team

Reply from maxbone

Sep 3, 2026

Hi Valerie,

Thank you so much for your wonderful review! Getting three picky doodles to agree on any one meal is no small win — and having them so clearly choose ours over what's already in the bowl genuinely makes us happy to hear — it's exactly the kind of feedback we hope for.

Freeze-dried was designed to solve exactly the storage-and-shipping-weight puzzle you called out. Fresh and frozen options can be fantastic nutritionally, but the reality of hauling, storing, and thawing 50-lb shipments is a lot to work around. Our Freeze-Dried Raw Recipes are designed to give you the benefits of raw, whole-food nutrition — vet-formulated, minimally processed, no fillers or synthetic add-ins — without the freezer real estate or the shipping weight. Scoop from a sealed bag, add water if you like, or use it as a topper: all the nutrition without the logistics.

Thank you for giving us a try during your search, and for being part of the maxbone community. Give the doodle crew a scratch from us — and here's to many easy meals ahead!

Warm regards,
The maxbone team

Reply from maxbone

Sep 3, 2026

Hi Martha,

Thank you so much for your wonderful review! Getting multiple dogs to agree on the same meal is no small feat, so hearing that your Papillons have all thrived on our Freeze-Dried Raw Recipes truly makes our day — and knowing the convenience holds up alongside the nutrition makes it even better.

Convenience is genuinely one of the things we work hardest on: freeze-dried lets you skip meal prep, mess, and refrigeration while still giving your pups minimally processed, whole-food nutrition. Whether served as a full meal, mixed with water, as a topper, or as treats, our recipes are designed to fit easily into any routine.

Thank you for being part of the maxbone community — please give your Papillons a scratch behind the ears from us. We're so glad we've made mealtime easy for your whole crew!

Warm regards,
The maxbone team

Reply from maxbone

Sep 3, 2026

Hi Victor,

Thank you so much for your wonderful review! Seeing a pup's coat get softer and shinier is one of the most satisfying kinds of confirmations we could ask for — it's the visible payoff we hope our Freeze-Dried Raw Recipes provide.

The change you noticed is a good reminder of what real, whole-food nutrition can do. Our vet-formulated recipes are made with wholesome, minimally processed ingredients — no fillers, no synthetic add-ins — so every bite is doing genuine work behind the scenes. And whether served as a full meal, mixed with water, as a topper, or (like you've been doing) as treats throughout the day, the same quality shows up in every serving.

Thank you for being part of the maxbone community — please give your pup an extra scratch from us. Here's to keeping that shine going!

Warm regards,
The maxbone team

Reply from maxbone

Jul 2, 2026

Hi Trey,

Thank you so much for your wonderful review! We're thrilled to hear that maxbone has become the go-to for everything your pup needs, and that our leash, collar, and comfy bed have all held up beautifully to life with a 70-lb pitbull. Building products with the craftsmanship and durability to keep up with dogs of every size is exactly what we aim for.

We're also delighted to hear that our Muscle Up Freeze-Dried Raw Beef Recipe has been such a hit — knowing he's looking stronger and happier than ever is one of the best compliments we could ask for. Real, wholesome nutrition that makes a visible difference is why we do what we do.

Thank you for being such a loyal member of the maxbone community. We look forward to continuing to support you and your pup to thrive every day and live his best life!

Warm regards,
The maxbone team

Reply from maxbone

Jul 2, 2026

Hi Robert,

Thank you for sharing your experience with us. We are sincerely sorry that your order with maxbone has fallen short of expectations at multiple points — from the shipping timeline to your overall experience with our team. None of that reflects the experience we aim to provide, and we genuinely regret the frustration this has caused.

We've been working through a period of high demand and inventory delays on our dog food, which has affected some shipping timelines — though that does not excuse the difficulties you've encountered. At maxbone, we hold ourselves to a higher standard, and we take feedback like yours seriously.

We are committed to addressing every concern thoughtfully and thoroughly. We want to make it right and to refine anything that falls short of the experience we aim to provide. Thank you for sharing your feedback and experience — we look forward to working with you toward a resolution.

Once you've connected with us at info@maxbone.com, please respond within that email thread so we can continue moving forward together.

Warm regards,
The maxbone team

Reply from maxbone

Jul 2, 2026

Hi Miguel,

Thank you so much for your fantastic review! We're delighted to hear that both our products and our customer service have made such a positive impression. Providing quality products alongside thoughtful service is what we strive for with every customer.

Thank you for being part of the maxbone community — we look forward to continuing to support you and your pet!

Warm regards,
The maxbone team

Reply from maxbone

May 21, 2026

Hi Billy,

Thank you for sharing your feedback with us. We sincerely apologize for any frustration caused by the emails you've received — that's never the experience we want to create.

If our communications reached you in error or are no longer wanted, you can unsubscribe by clicking the "unsubscribe" link at the bottom of any maxbone email, which will stop further messages from us. If you'd like any assistance, please don't hesitate to reach out at info@maxbone.com. We're happy to help!

Thank you for taking the time to bring this to our attention.

Warm regards,
The maxbone team

Reply from maxbone

May 21, 2026

Hi Sally,

Thank you for sharing your experience with us. We sincerely apologize for the frustration caused by the delay with your order — being charged without a timely shipment is not the experience we want for any pet parent, especially when your pup is waiting on their food.

We recently experienced a short-term inventory shortage on our dog food, which has since been resolved. We're fully back in stock and are actively shipping pending orders now. At maxbone, we aim to deliver every order quickly and transparently, and we sincerely regret falling short here.

Our team is fully committed to resolving this to your satisfaction and rebuilding your trust in us — please feel free to continue the conversation with us anytime. We're grateful for your patience, and we hope to have the opportunity to show you and your pup the quality and care maxbone is known for.

Warm regards,
The maxbone team

Reply from maxbone

May 21, 2026

Hi Isabel,

Thank you so much for your enthusiastic review! We're over the moon to hear you're obsessed with your pup's maxbone jumper — and that it's earned its place as an iconic piece in his wardrobe. A serious style upgrade is exactly what we hope every maxbone design delivers.

Creating fashion-forward, pet-friendly pieces that bring quality and personality to every pup is what inspires us most, and your recommendation truly means the world to us. Thank you for being part of the maxbone community — we can't wait to see which piece he wears next!

Warm regards,
The maxbone team