Boutique proche de chez moi, cela évite d'acheter sur internet. Petit bémol car il n'y pas les gros packs de pâté almo nature chat disponible en magasin ( il faut passer sur internet ) ni le format n&... See more
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Maxi zoo in both Gueret and the new store in La Chatre have been helpful and have always been stocked with my needs for my 4 new rescue kittens during the summer of 2026. I look forward to continuing... See more
Company replied
Large choice and fast delivery. However I was shocked by the prices applied to the pet food they sell in their physical shops (about 15% over their online prices). The online prices are similar to... See more
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Produits vétérinaires très appréciés pour mon chat en insuffisance rénale. Par contre le click and collect avec 19€ de commande minimum, c'est abusé. Click and collect sans minimum chez Animalis.
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Company details
Written by the company
Alimentation, accessoires et produits de soins pour votre chien, chat, rongeur, furet, oiseau, poisson et reptile. Maxi Zoo, tout pour vos animaux. Des conseils d’experts pour le bien-être de vos animaux de compagnie. Retrouvez-nous dans l'un de nos 360 magasins ou sur notre boutique en ligne www.maxizoo.fr
Contact info
720, rue le Châtelier, 38090, Vaulx-Milieu, France
- 0481682806
- online-shopping@maxizoo.fr
- www.maxizoo.fr
4.5
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Very good shop and the personnel is…
Very good shop and the personnel is very helpful. We always go there because we find what we need
October 31, 2026
Unprompted review
Reply from Maxi Zoo France
Hello Jean Pierre,
Thank you very much for your kind review. 😊 We are delighted to hear that you enjoy visiting our store and that our team is always helpful and available when you need assistance.
Thank you for your trust and loyalty.
Bonne journée à vous, L'équipe Maxi Zoo France
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Verry good bon personnel et bonne…
Verry good bon personnel et bonne orientation
September 27, 2026
Unprompted review
Reply from Maxi Zoo France
Bonjour Jordan,
Merci d’avoir pris le temps de partager votre avis 😊. Nous sommes ravis de savoir que vous avez apprécié l’accueil et l’accompagnement de notre équipe. Votre retour est précieux et encourage nos collaborateurs à continuer d’offrir le meilleur service possible.
Bonne journée à vous, L'équipe Maxi Zoo France
Maxi zoo in both Gueret and the new…
Maxi zoo in both Gueret and the new store in La Chatre have been helpful and have always been stocked with my needs for my 4 new rescue kittens during the summer of 2026. I look forward to continuing shopping in these stores.
September 24, 2026
Unprompted review
Reply from Maxi Zoo France
Hello Paula,
Thank you very much for your kind review. 😊 We are delighted to hear that our stores in Guéret and La Châtre have been able to support you and your four rescue kittens.
We truly appreciate your trust and look forward to welcoming you again on your future visits.
Bonne journée à vous, L'équipe Maxi Zoo France
Suuuuuper!
September 13, 2026
Unprompted review
Reply from Maxi Zoo France
Bonjour,
Merci beaucoup pour votre retour. 😊 Nous sommes ravis que votre expérience ait été à la hauteur de vos attentes.
Bonne journée à vous, L'équipe Maxi Zoo France
Reply from Maxi Zoo France
Bonjour Jean-Louis,
Merci pour votre commentaire. 😊 Nous sommes ravis que vous souligniez la qualité de notre équipe.
Votre satisfaction est une belle récompense pour nos collaborateurs.
Bonne journée à vous, L'équipe Maxi Zoo France
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Friendly and helpful staff
Friendly and helpful staff. Fair prices.
September 1, 2026
Unprompted review
Reply from Maxi Zoo France
Hello Marvina,
Thank you for your kind feedback 😊. We are delighted to know that you appreciated the support from our team and found good value during your visit. Your satisfaction means a lot to us.
Bonne journée à vous, L'équipe Maxi Zoo France
A great piece of advice
A great piece of advice, nice employees. Perfect!
August 28, 2026
Unprompted review
Reply from Maxi Zoo France
Hello Karine,
Thank you very much for your kind review 😊. We are delighted that you appreciated the advice provided by our team and your experience in our store.
Bonne journée à vous, L'équipe Maxi Zoo France
Great advice for a new puppy owner
Great advice for a new puppy owner. Very helpful.
August 22, 2026
Unprompted review
Reply from Maxi Zoo France
Bonjour Telmo,
Merci beaucoup pour votre retour positif 😊
Nous sommes ravis d'apprendre que nos conseils ont pu vous être utiles pour l'arrivée de votre nouveau chiot. Accompagner les propriétaires d'animaux à chaque étape de leur aventure est au cœur de notre métier, et votre satisfaction est la plus belle des récompenses.
Nous vous souhaitons beaucoup de bonheur avec votre compagnon et espérons vous revoir bientôt en magasin.
Bonne journée à vous, L'équipe Maxi Zoo France
Wonderful
For each visit , a Warmed welcome
And for my last visit ( 1 day ago) a staff help me to bring my purchases to my car ! What a Nice and good service ! Thank you #Marseille #Grandlittoral
July 28, 2026
Unprompted review
Reply from Maxi Zoo France
Hi Magali,
Thank you very much for your kind feedback! 😊 We are delighted to hear that each of your visits has been a positive experience and that you appreciate the warm welcome and support provided by our team.
We are especially pleased that one of our colleagues was able to assist you with your purchases and help carry them to your car. Small gestures like these are important to us and contribute to the quality of service we strive to offer every day.
Thank you again for your trust and your encouragement.
Have a nice day, Maxi Zoo France Team
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Good live to dogs and cats and others animals
Great expérience shop and produits varief adapted to dogs personale qualified
July 15, 2026
Unprompted review
Reply from Maxi Zoo France
Bonjour,
Merci beaucoup pour votre retour positif ! 😊 Nous sommes ravis d'apprendre que vous avez apprécié notre magasin, la diversité de nos produits ainsi que les conseils de notre équipe.
Notre objectif est d'offrir à chaque client et à son compagnon une expérience agréable, avec des produits adaptés et un accompagnement de qualité. Votre message est une belle reconnaissance pour nos collaborateurs.
Bonne journée à vous, L'équipe Maxi Zoo France
Every time i visit maxi zoo im…
Every time i visit maxi zoo im impressed with the assortment of items for animals. The place is clean and fairly easy to find items. The choice in food for dogs is varied including dog tin food. Lot's of choice for hygiene products such as dog toothpaste, dog ear, eye cleaners !
July 1, 2026
Unprompted review
Reply from Maxi Zoo France
Bonjour Angela,
Thank you very much for your kind feedback! We are delighted that you appreciate the variety of products and the organization of our store.
It’s great to know you enjoyed your visits and found everything easily.
Bonne journée à vous, L'équipe Maxi Zoo France
Excellent experience with smiling…
Excellent experience with smiling people in the shop
June 20, 2026
Unprompted review
Reply from Maxi Zoo France
Bonjour Philippe,
Merci beaucoup pour votre retour positif 😊 Nous sommes ravis que vous ayez apprécié l’accueil et le service en magasin. Bonne journée à vous, L'équipe Maxi Zoo France
Reply from Maxi Zoo France
Bonjour,
Merci beaucoup 😊
Votre retour positif nous fait très plaisir.
Au plaisir de vous revoir en magasin.
L'équipe Maxi Zoo France 🐾
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Reply from Maxi Zoo France
Hello,
Thank you very much for your kind review 😊
We are delighted that you are satisfied with our products and our team.
Have a great day,
Maxi Zoo France Team 🐾
I’m really pleased to have found a shop…
I’m really pleased to have found a shop like this in Mende, even though it doesn’t (yet) stock the full range of cat food.
June 2, 2026
Unprompted review
Reply from Maxi Zoo France
Hello,
Thank you very much for your review 😊
We are delighted that you enjoy having a Maxi Zoo store in Mende. We also take note of your comment regarding the cat food range and will pass it on to the relevant teams.
Have a great day,
Maxi Zoo France Team 🐾
Reply from Maxi Zoo France
Bonjour,
Merci beaucoup pour votre retour 😊🐾 Nous sommes ravis de lire que vous avez trouvé ce que vous cherchiez, et même plus encore !
Au plaisir de vous accueillir à nouveau en magasin,
L'équipe Maxi Zoo France
I am very satisfied by the seriousness…
I am very satisfied by the seriousness of the company which respected the delay, packaging of my order.
April 1, 2026
Unprompted review
Reply from Maxi Zoo France
Bonjour Claudine,
Merci d'avoir pris le temps de partager votre expérience.
Nous vous souhaitons une bonne journée.
L'équipe Maxi Zoo France
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Accueil aimable
Accueil aimable, personnel disponible, magasin propre... j ai plaisir à y aller. Magasin de l'Aigle(61)
March 20, 2026
Unprompted review
Reply from Maxi Zoo France
Bonjour Brigitte,
Merci beaucoup pour votre retour positif. Nous sommes ravis que votre expérience au magasin de l’Aigle vous apporte satisfaction et plaisir à chaque visite .
Bonne journée à vous, L'équipe Maxi Zoo France
One dog bit my daugther 7 years old and…
One dog bit my daugther 7 years old and managers told that it was my daugther mistake because she arrived behind the dog. It was so stupid my daugter only follow me.
January 31, 2026
Unprompted review
Reply from Maxi Zoo France
Bonjour María,
Nous sommes sincèrement désolés d’apprendre cet incident et comprenons parfaitement votre inquiétude et votre frustration. La sécurité de nos clients, et tout particulièrement des enfants, est une priorité pour nous, et nous regrettons que la situation n’ait pas été prise en charge avec l’attention nécessaire.
Bonne journée à vous,
L'équipe Maxi Zoo France
Always an excellent service
Always an excellent service from Maxizoo, From the online order to delivery. The delivery man is always the same person, he knows our house, and is always on time and very respectful. Very good customer experience.
December 19, 2025
Unprompted review
Reply from Maxi Zoo France
Hello Tina,
Thank you very much for your kind feedback! 😊 We are delighted to hear that our service, from online order to delivery, consistently meets your expectations and that our delivery team provides a reliable and respectful experience.
We look forward to continuing to serve you and your pets! 🐾
Have a great day,
The Maxi Zoo France Team
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