I purchased a bag and a pouch from MC2 Saint Barth, and I absolutely love both of them. They are beautifully made, feel very high quality, and look even better in person. The online shopping experi... See more
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We bought two small pieces for atotal of 170 euros, never cheap, and at the end you charged 10 for the transport. Veu disappointed. We have bought many pieces from 2015, we are very good clients, we... See more
A couple of issues. I normally buy Vilebrequin but I wanted to give MC2 a chance. The quality of the material and construction is noticeably worse than Vilebrequin just from handling the bathing suit.... See more
Awesome tshirts and bag, i also loved the online shopping bag. Delivery took 2 days longer than told but I’m still glad with the service. The quality was great and I’m looking forward to getting more... See more
Company details
About MC2 Saint Barth
Written by the company
Founded in the early 2000s, MC2 Saint Barth was created by two young entrepreneurs inspired by their experience in the textile industry and the relaxed elegance of island life. Their vision was to transform this atmosphere into a distinctive beachwear collection.
Over time, the brand has grown significantly, building a clear identity and expanding internationally. Initially focused on beachwear, MC2 Saint Barth has evolved into a year-round lifestyle brand, extending its collections from summer to winter.
At the core lies the concept of Holidaywear: a mindset that goes beyond seasons and locations, accompanying customers from sea to mountains. This vision has positioned the brand as a reference in the global lifestyle segment.
MC2 Saint Barth offers a distinctive selection of beachwear, ready-to-wear and accessories for men, women and kids, blending vibrant colors, playful designs and refined details. The brand aims to spread positivity and inspire individuality, encouraging a free and authentic approach to personal style.
Its mission is to combine creativity and pragmatism, delivering recognizable products and a consistent experience across retail and digital touchpoints, while building meaningful connections through emotion, trust and shared values.
Contact info
MC2 SAINT BARTH
3.9
Great
7K reviews
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I received my sweater and it was…
I received my sweater and it was smaller than I expected and sent too many emails to exchange with bigger size but unfortunately they replied back and said there is no exchange at all so I m super disappointed!!
October 21, 2026
Reply from MC2 Saint Barth
Dear Ercument,
Thank you for taking the time to share your feedback with us.
We are sorry to hear that your purchase did not meet your expectations.
We would like to clarify that our Customer Service team has already provided you with all the necessary assistance, explaining the terms and conditions applicable to orders placed from countries outside the EU.
These conditions were available on our website and were accepted at the time of purchase.
We always aim to ensure that our customers are fully informed about our policies and remain committed to providing clear and attentive assistance throughout the shopping experience.
Customer satisfaction is very important to us.
MC2 Saint Barth
Terrible customer service
Terrible customer service. Takes over a week to respond to emal.
October 17, 2026
Reply from MC2 Saint Barth
Dear James,
Thank you for taking the time to share your feedback with us.
We are sorry to hear that your purchase did not meet your expectations.
We would like to clarify that our Customer Service team has already provided you with all the necessary assistance, explaining the terms and conditions applicable to orders placed from countries outside the EU.
These conditions were available on our website and were accepted at the time of purchase.
We always aim to ensure that our customers are fully informed about our policies and remain committed to providing clear and attentive assistance throughout the shopping experience.
Customer satisfaction is very important to us.
MC2 Saint Barth
I made an order with a mistake in the address
I made an order, on official website of MC2 Saint Barth. And unfortunately, I made a mistake in delivery address (delivery to a wrong country) , I saw it immediatelly after I complete the payment and wrote to the service department to correct a mistake, to send it to a correct address and correct country!I wrote it twice: via form and to email address mentioned on the official website. But no one reply! After few days me trying to get in touch with them, writing them tons of emails , but noone replied to me. So after few days they send me message that "they succesfully send my parcel to a wrong country". I wrote again, and again- the same thing! No reply. No contact numbers to call , all correspondence only via email. So the parcel end up in a wrong country with no possibility for delivery. So i had call the UPS courier trying to rearrange the delivery to another country, to country of my residency.. it was not possible, and the courier company asked me to write to THEM in order to get with the sende (MC2 Saint Barth) r through UPS. ONLY after I did that I was able to get in touch with MC2 Saint Barth!!!!!!!!!!! They could not change country so had to ask UPS to return the parcel to them, and make a refund to me. So it took at least 2 weeks to get in touch with MC2 Saint Barth.
October 18, 2026
Reply from MC2 Saint Barth
Dear Anna,
We appreciate the opportunity to address your concerns.
We would like to clarify that our Customer Service team has provided you with assistance regarding your order and explained the situation in detail.
Unfortunately, the delivery address entered when placing your order indicated an incorrect destination country.
In particular, an EU country was selected, whereas the shipment should have been addressed to a country outside the EU.
These destinations are subject to different tax and customs regulations, which unfortunately prevent us from simply changing the delivery country once the parcel has been dispatched.
As already explained by our team, we are currently working to resolve the issue by arranging for the parcel to be returned to our warehouse.
We regret the inconvenience caused and appreciate your cooperation while we work towards resolving this matter.
Customer satisfaction remains a priority for us, and we always strive to assist our customers in the best possible way.
MC2 Saint Barth
The sizes are very small
October 17, 2026
Reply from MC2 Saint Barth
Dear Faisal,
Thank you for sharing your feedback with us.
We would like to point out that detailed size measurements are provided in the product descriptions on our website to help customers choose the most suitable fit.
Should you have any doubts regarding sizing or fit, we always recommend contacting our Customer Service team before placing an order.
Our team will be happy to provide further guidance and assist you in selecting the correct size.
Customer satisfaction is very important to us, and we are always available to help ensure the best possible shopping experience.
MC2 Saint Barth
No delivery, no refund, no customer service. Absolutely unacceptable.
I ordered a gift for my girlfriend and paid extra for express shipping to make sure it arrived on time. Well, it never did.
Not only did I not receive my order, but I also had to open an investigation with UPS myself, since apparently no one at MC2 Saint Barth could be bothered to help.
I’ve sent multiple emails to their customer service team and received absolutely no response.
So here I am: no gift, no money, no explanation, and no support whatsoever.
I’d love to say their customer service is terrible, but that would imply they actually have customer service in the first place.
The funniest part? While they can’t seem to answer a single email about my missing order, they’ve somehow managed to send me TWO emails asking me to leave a review.
Well, here it is. You asked for it.
For a supposedly premium brand, this is beyond embarrassing. Charging customers for express delivery, failing to deliver, and then completely ignoring them is unacceptable.
I paid for a product and a service. I received neither.
Still waiting for my order, my money, or at the very least, someone at this company who actually cares enough to respond.
October 12, 2026
Terrible
They dont do returns and it’s actually illegal 😂 dont do it unless you’re 100% of the size or quality beforehand
June 1, 2026
Bag terrible quality
Bag terrible quality. After less that 3 weeks of having it lettering bobbling and material fading. incredibly cheap quality for such a high price tag. Would not waste my money on this bag as it will not last
September 21, 2026
Unprompted review
Catastrophic client service
Catastrophic client service, i got a box without waybill, and it took more than one week for answers from client service. We need to call the logistic center and asked for help for connecting client service. it is embarrassing that such brand could afford such bad customer experience.
October 11, 2026
Reply from MC2 Saint Barth
Dear Simon,
We sincerely apologize for the negative experience we have encountered and understand your disappointment. However, we would like to point out that the problem reported was in the last 24 hours, although we regret that the overall experience did not meet its expectations.
We thank her for sharing her feedback, which we will take into account to continuously improve our service.
MC2 Saint Barth
Reply from MC2 Saint Barth
Dear Georgi,
hank you so much for your wonderful feedback! We are delighted to know that everything met your expectations. Your satisfaction means a lot to us, and we look forward to welcoming you back for another great shopping experience.
MC2 Saint Barth
Perfect service
I am very satisfied from the quick delivery. You are doing a great job to enjoy the shopping experience!
October 11, 2026
Reply from MC2 Saint Barth
Dear Borislav,
Thank you so much for your kind words and positive feedback! We are delighted to hear that you were satisfied with our quick delivery and that you enjoyed your shopping experience. Your satisfaction is our greatest reward, and we look forward to welcoming you back soon!
MC2 Saint Barth
Our order has been stuck in customs for…
Our order has been stuck in customs for almost 3 weeks and still has no delivery date.
October 11, 2026
Reply from MC2 Saint Barth
Dear Scott,
We sincerely apologize for the delay and understand how frustrating it must be to wait so long for your order without a confirmed delivery date. We are truly sorry for the inconvenience caused by the customs clearance process.
Please rest assured that we will do our utmost to have your order delivered as soon as possible. We appreciate your patience and understanding and sincerely apologize for this disappointing experience.
MC2 Saint Barth
Never again!
No response in multiple emails for over…
No response in multiple emails for over 10days for a return of a kids jacket that was small and also the zippers are covered in glue. They did not include the waybill label for fedex to accept the return so i am bot able to return it.
Unacceptable customer service.
Now i am stuck with a faulty and small kids jacket that costs 200€
October 11, 2026
Reply from MC2 Saint Barth
Dear THANASIS MONTESANTOS,
We sincerely apologize for the inconvenience and frustration caused. We would like to inform you that we have just replied to your email a few minutes ago to provide you with the necessary assistance regarding your return request.
We are truly sorry for the experience you have had and thank you for your patience and understanding.
MC2 Saint Barth
decent quality.
October 10, 2026
Reply from MC2 Saint Barth
Dear Andrei,
Thank you for sharing your thoughts with us.
We are pleased to know that you appreciated the quality of our product.
At MC2 Saint Barth, we are constantly committed to improving our collections and offering our customers products that combine quality, style, and attention to detail.
MC2 Saint Barth
Have two swimming trunks from them
Have two swimming trunks from them, extremely good quality and very, very good-looking frunks. Expensive, but definitely worth it.
May 25, 2026
Reply from MC2 Saint Barth
Dear Shariar Hassid,
Thank you so much for your wonderful review! We’re delighted to hear that you appreciate the quality and design of our swim shorts. Your satisfaction means a lot to us, and we hope to welcome you back for another great shopping experience!
Best regards,
MC2 Saint Barth
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