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Medfinder Reviews 

495
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its remarkable efficiency in finding hard-to-locate medications, often within hours, significantly saving time and effort. Many highlight the dedicated staff and exceptional customer service, noting their helpfulness, responsiveness, and clear communication. People found the service indispensable for navigating medication shortages and complex pharmacy searches. However, some customers noted the service did not always yield desired results, with instances where found locations lacked medication or did not accept their insurance. A few also mentioned customer support issues, like a broken link or concerns about collecting medical information before disclosing its paid nature.

What people talk about most

Service

People report positive experiences with service, often describing it as an absolute lifesaver that saves... See more

Product

Clients share ambiguous opinions on product, with many reviewers expressing relief and satisfaction for... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the kind, professional, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Inventory

Consumers find inventory to be ambiguous, with many struggling to locate medications due to widespread... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use them every month to find my medication that is usually impossible to find. They do a great job locating my medications within reasonable locations. Yesterday, I was able to speak with someone di... See more

Rated 5 out of 5 stars

I was skeptical and it took me several weeks and some research, however I’m so glad I signed up because it works. Walgreens held my prescription for three months and within an hour Medfinder found the... See more

Rated 5 out of 5 stars

My adhd medication prescription was placed on back order and after calling around for a while, I came across med finder. Was hesitant about paying the fee but gave it a shot. The communication was top... See more

Rated 5 out of 5 stars

No matter the time of day I got answers. Including text messages immediately. I’ve been having such a hard time finding my medicine thru Walgreens. Always in back order. Medford immediately I mean wit... See more


Company details

About Medfinder

Written by the company

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Find your medications in stock today.

hero image

Trusted by over 20,000 Patients across the US.


Can't find your meds in stock? We can help

Tell us what medication you need

Enter your medication info and we'll take it from there. No more stress.

We find your meds in stock

We'll contact pharmacies near you and find one with your medications in stock

Pick up your script

We'll text you the info you need to pick up your script

Find your meds in stock

Tired of calling pharmacies?

Written by the company

Theres a better way.
Tell us what medication you’re looking for, and our team will reach out to pharmacies near you to check availability. We’ll keep you informed throughout the process so you know exactly what’s happening and why, and will text you as soon as we find your medications in stock.

Contact info

Struggling to find your medication?

We call pharmacies for you and help locate hard-to-find prescriptions.

4.6

Excellent

TrustScore 4.5 out of 5

495 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(495)

122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Didn’t work for me

Entered name of medication in the search bar and other medications appeared.

July 10, 2026
Unprompted review
Medfinder logo

Reply from Medfinder

Hi Jennifer, we're so sorry the medication you were searching for didn't appear in our search bar. Please reach out to our support team at +1 (617) 631-8894 and we will be more than happy to work with you to start a search. Again, we apologize for any frustration you may have faced and will do whatever we can to help resolve the situation.

Rated 5 out of 5 stars

Sanity restored

Sometimes my medication and it feels like more than recently is always on backorder. Medfinder is a quality service that saves you a lot of time and aggravation. I appreciate how they both use AI and hand it off to humans when necessary. Well done and worth the money for my sanity

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

★★★★★ A lifesaver for hard-to-fill prescriptions

My doctor has to send a new prescription every 30 days, and for four straight months I’ve had to hunt down a pharmacy with my medication actually in stock. Out of 40 pharmacies nearby, sometimes only one or two have it — and I’ve driven 45 minutes just to fill a script. Calling every pharmacy myself would take all day.

MedFinder does that heavy lifting for me. The $120 for 3 searches seemed steep at first, but after using it, it’s a steal. The search does most of the work, but what earns the fifth star is the human backup: when one pharmacy turned out not to have my medication despite the initial result, I sent a quick text and a real person confirmed availability before my doctor sent the prescription. No more asking my doctor to re-send scripts to pharmacy after pharmacy hoping one works out — I do it once and I’m done.

Two things I love: a search doesn’t count against you until your prescription is actually filled, and the text support feels like talking to someone who genuinely wants to help. One tip for other users — time your search for when your doctor can send the script quickly, because stock moves fast.

I honestly don’t know what I’d do without this service. Worth every penny.

-Eric

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

I had spent the last 5 months switching…

I had spent the last 5 months switching back and forth between pharmacies, researching pharmacies and driving 37 miles to fill my RX. This month Medfinder popped up on my screen and with access to live customer support they answered my questions kindly and professionally. I placed my first order and within what seemed like no time at all they found my RX. They found it locally and I was able to get a three month supply which hasn’t been possible in a very long time. I highly recommend letting them look for you.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Manual Human-Team is Phenomenal

The meds I need are never available, and calling pharmacies is a huge pain with long wait times, automated frustrations, and more. Medfinder has been a godsend to handle the whole process for me calling hundreds of pharmacies while I go about my day.

That's as advertised.. What they don't tell you is that their dedicated support team is AMAZING and will work night and day for any customized request you have. I had insurance issues, and they offered to redo my search free of charge specifically for my insurance. When pharmacies were available, they found alternatives and let me know. I was this close to giving up and they insisted they'll find a solution, and did! I knew the service would work but I was really blown away by their dedicated support team behind the scenes. Thank you, Medfinder!

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

We have used the service twice just…

We have used the service twice just recently. Two of us take the same medication and it had become impossible to find. My doctor expressed his frustration that patients were forced to go without an important treatment.
The first time using MedFinder spoiled me when the medication was found within a few hours, I contacted my doctor, he provided a new prescription to the other pharmacy, and I
had the medicine that day. I had not had it for the prior 3 weeks! You can really tell if some meds are making a difference in your life. I did
not need a confirmation, but I was so thankful to have it. The second search took longer, but it was still within a couple of days. Our doctors have been amazed that this service is available & relieved each time a prescription is filled. The cost for the search has been mentioned. It was worth every penny & more to have the support my body and mind need to function properly. Also, I was texting with a real person during the second search. He was professional and knowledgeable about the process. I will definitely use them again if ever in same situation.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.

I recently tried this company for the first time and my experience went very well. They kept in constant communication with me throughout the process until I was able to eventually get the medication I needed, and were personable the entire way. Will definitely use them again.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Cat's Medication Found

They were able to find a medicine that my cat depends on. It's also a medication that humans take, but both major pharmacies and as well as smaller independent ones have been out of stock. Most veterinary hospitals in the area are also out of stock, but Medfinder was able to find the med by expanding their search to veterinary hospitals. I also appreciate how quickly they responded to my texts and emails.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Medfinder is the REAL DEAL

Medfinder was a huge help. I was skeptical at first, but they really did locate my hard-to-fill prescription. When the first recommended pharmacy ran out before I could fill it, they helped follow up and found another location so I was still able to get my medication on time. I’m very grateful for their persistence and support.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

They found my RX in 1 hour

The medication I was on was sitting in backorder at CVS, Safeway, and Walmart. Bed finder was able to locate the medicine at a small pharmacy 10 miles from my house within one hour.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

I found Medfinder in an online search…

I found Medfinder in an online search to help me find a specific brand prescription that is currently hard to find. I was skeptical at first but had already spent hours searching for the medication and needed to try it. It took a few days, but I was informed along the way about the efforts being made and Medfinder did find the script. I’m very happy with the communication—and of course that they found what I needed. I bought the 3-search package for future needs. Thank you!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

A True Fan 100%!!!

Well I have to say I am 100% a fan of this service. My daughter was unable to get her much needed meds for over a week and she was suffering today the least. I found medfinder online and thought what do I have to lose - if they can’t find it I get my money back. Well they were able to locate some within 40 mins away and we were able to contact the doctor to transfer the script to the pharmacy and within 30 mins the script was ready for pick up. How relieved and thankful I was is an understatement. I’m a true believer in this service 100%.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

It didn’t get my medication……

It didn’t get my medication……. Lack of connection to any progress! No leads to my medication

May 31, 2026
Medfinder logo

Reply from Medfinder

Hi John, we are so sorry to hear that! Finding medications is unfortunately an imperfect process, but rest assured, we are going to reach out to you directly in just a moment to ensure you get your medications or you get a refund!

Rated 5 out of 5 stars

They found my medicine in the middle of a shortage

I have been struggling to get one medication every month due to shortages. This time was particularly bad, and after trying several pharmacies I was losing hope, and tried Med Finder for the first time. It worked! Got my medicine last night. I am so grateful for this service.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

The automated system found a location that didn’t take my insurance, so they went the extra mile to manually call pharmacies and find one that does. I’ll definitely be using their services again.

May 29, 2026
Unprompted review

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