Medharbour Th Reviews 

I remember screaming when I woke up from the anesthesia. They immediately gave me an intravenous injection for the pain. The pain didn't go away, so I was on drip for two days. Meanwhile, I kept asking to see a doctor. The staff kept telling me the doctor would come, but I never saw her. After four days, I left the clinic to stay with a friend in Thailand. The pain persisted, specifically on the left side. Whenever I ate, the area would swell up and the pain would become so severe that I had to stay in bed. I kept in touch with Rachel, the clinic's owner. In her messages, she told me to take pain medication and insisted that this was normal. I believed her, even though I had mentioned in some messages that I thought the doctor had made a mistake; she would reply that there had been no error. Four days later, I returned to the clinic to have my stitches removed. I insisted on seeing the doctor because the pain was intense. Finally, the doctor came to see me. She told me it was normal and would pass with time. By the time I returned to Australia, the pain had subsided—it wasn't as bad as before—but whenever I ate, the left side would swell up like a balloon. I sent photos via WhatsApp showing what happened after I ate. They asked me to undergo some medical tests, which I did. It turned out my salivary gland had been compromised; I had developed stones. Several months have passed now, and the swelling still occurs—though not every time I eat. I asked for compensation to cover the costs of the consultations and treatments I need. Rachel refuses to hear anything about it. I haven't heard from the doctor at all during this time. The facelift did improve my appearance, yes, but I have functional issues with my salivary gland. I also did the interview she had been asking for so insistently—almost every day. I believed the pain would go away because I trusted what they told me. But the real problems began once I got back to Australia. Rachel is even threatening to sue me if I leave a bad review. I’ve decided to file a formal complaint starting today. On top of that, I was robbed by one of their associates.
Plus Rachel tolm me if u post badly things u die.

I was initially interested in visiting MedHarbour, but after hearing concerning reports and researching further, I uncovered several alarming details.
A friend of mine spoke with their former coordinator—who was widely regarded as the only reliable person at the company—only to later receive an email from Luna accusing him of being a criminal.
It is appalling that the owner would defame him like that, especially after he worked tirelessly for her for years without taking days off. After he left, all went down to hell.

So Before deciding to book a procedure there, make sure to verify the following:

1,Anesthesiologist Credentials: Confirm that the anesthesiologist is fully certified and licensed, rather than an unqualified substitute.

2.Operating Room Authorization: Verify that the surgical facility is officially accredited for surgery. Reports indicate the clinic may only be licensed for minor aesthetic treatments like Botox and fillers, not surgical procedures.

3.Nursing Qualifications: Ensure the care team consists of registered, licensed nurses. Always ask to see their professional credentials.

4.Equipment Safety Standards: Check that all medical machines and equipment are FDA-approved (or certified by relevant health authorities) rather than unverified, unregulated imports.

AVOID AVOID AVOID
This review is based entirely on my personal experience with Med Harbour Co., Ltd. and DGB Clinic & Esthetics in Bangkok.

I paid for cosmetic surgery, cancelled well in advance in writing, and requested a refund. The surgery never took place.

Despite repeated requests over many months, my refund remains unpaid. I was also concerned that my personal contact details were provided to a third party who then contacted me after I cancelled.

As a result of the ongoing dispute, complaints have been lodged with the relevant consumer protection and law enforcement authorities in Thailand.

Based on my experience, I cannot recommend Med Harbour. I encourage anyone considering treatment through this company to conduct thorough independent research and carefully consider the financial risks before proceeding.
Avoid at all costs

Beware of Rachel AKA Rechunard Chailungka

My wife has spent weeks and weeks chasing a refund from Med Harbour and Rachel AKA Ms Rechunard Chailungka , received a what’s app message from the company official mobile number +66 98 504 1544 absolutely unprofessional laughing at us
Also we have sent the correspondence with no response
The medical authorities/ consumer/ police have also been notified
Avoid

Patharinrath Thanapatracheda

Karawin Phromsen

Ms Rachunard Chailungkar ( owner but not by name ) abusive and threatening text messages …This
review is based entirely on my personal experience with Med harbour Medical Center in Bangkok Thailand and is shared in the public interest.
After paying a deposit for surgery, I became increasingly concerned about the stability and professionalism of the clinic due to multiple issues that arose prior to treatment. These concerns included reports of internal operational problems, staff departures, social media taken down and replaced by different content ! negative patient experiences being shared publicly, and communication that I found inconsistent and concerning.
As a result, I no longer felt confident proceeding with surgery in that environment and formally requested the return of my deposit. Despite this, obtaining a refund became extremely difficult and legal action has since been initiated in an attempt to recover the funds.
In addition, I received communications from the clinic owner Racchunard that I considered inappropriate, aggressive, and unprofessional. Copies of these communications have been retained.
Importantly, I am not the only individual reporting concerns of this nature. I am aware of a number of other patients who have experienced similar issues involving refunds, communication, and overall treatment by the clinic.
I would strongly encourage prospective patients to carry out extensive independent research, carefully review all documentation, and fully understand their legal and financial position before transferring any money or committing to treatment.

Avoid at all costs! The standard of surgery is not as advertised! Many many complaints ! My face is an abomination and damage done that’s irreparable! These people do nothing but lie.
Don’t fall for false advertising and photoshopped pictures of women only a few weeks after surgery! Avoid it’s not safe

I paid $1,000.00 Australian Dollars to Med Harbour, a plastic/cosmetic surgery in Bangkok on 24th January, 2026 as a deposit for a medical procedure. Med Harbour acknowledged receipt of my payment on 25th January.

Within days I had a medical event and a diagnosis of a condition which requires medical attention. I informed Med Harbour that I would not be able to proceed with the procedure I had paid the deposit for. They advised me that they would refund my deposit if I supplied them with a letter from my Doctor confirming my medical situation. I supplied the requested letter to Med Harbour on 3rd February.

Med Harbour acknowledged and accepted the letter the same day and told me they would send the request for a refund to their accounting team. They also told me the refund would take between 7 and 14 days. They didn't ask me for my account details at any time though which caused me concern. It wasn't until I started querying them about my refund and how they would pay it that they asked me for my bank account details, which I supplied to them on 5th February.

Since that date I have made countless enquiries to Med Harbour about my refund but have received nothing. Now they ignore all of my messages and my phone calls go unanswered. I still do not have my refund. It is abundantly clear now that they have no intention of repaying my deposit even though they said that they would. I have attached a screenshot of our conversation where they advise they will give me a refund.

Their behaviour is deplorable. They have no scruples. I was intending on rescheduling but I wouldn't go anywhere near them now.

In October I underwent what was presented to me as a deep plane facelift, neck lift, and fat transfer procedure.

Within weeks, I developed severe headaches, facial asymmetry, and vision problems. Despite repeated requests, I was not given an in-person consultation with my surgeon. Communication became inconsistent, and at one stage I received no response while experiencing serious symptoms. I ultimately had to seek independent medical assessment at my own expense due to worsening head pain and eyesight issues.

I am now left with one eye noticeably smaller than the other and ongoing vision concerns as have many other patients.

I travelled to another country to consult a highly experienced facial surgeon for a second opinion. After examination, I was informed that in his professional opinion I had undergone a SMAS facelift rather than a deep plane facelift. I was advised that I may now require full revision surgery, including corrective surgery to my eye.

When I raised these concerns with the clinic, I was accused of being dishonest instead of supported as a patient reporting complications.

I also have serious concerns about marketing practices. Patients are encouraged to film highly positive testimonial videos around days 14–15 post-surgery, describing their results as “amazing.” In my view, it is impossible to assess the true outcome of major surgery at that stage of healing.

The clinic heavily promotes boat trips and river cruises as part of the experience. This is not a holiday package — it is major surgery. Whether facial surgery or any other procedure they offer, your life and health are in the hands of medical professionals. Advertising leisure activities alongside serious surgical procedures feels, to me, like coercion.

There are also serious concerns regarding confidentiality and professionalism. My full name and personal information have been shared with other patients. I have experienced online harassment, bullying, and being publicly called a liar by Med Harbour and their associated promoters, historic news articles posted which have nothing to do with Med Harbours failed surgery, my full name age, address and passport number posted on cosmetic surgery forums,I have been subjected to this after raising concerns. These people have now been reported for collective online harassment.

I have also been sent other patients’ photographs and information and asked to assist with complaints. This raises significant concerns for me about patient confidentiality and data handling. On speaking with other patients it appeared to be a regular occurrence.

Despite repeated requests, I have not received a tax receipt, full signed consent documentation as I never had a consent form for the surgeon I had or my face marked up, or my complete medical records. My solicitor has requested proof of staff licences and qualifications, which have not been provided. You are left at night with a non English speaking lady who is not a qualified nurse who does not hold a licence.

As a result, I have had to seek legal advice and report my concerns to the appropriate authorities including the police months ago.