Melody Jane Dolls Houses Reviews 

1,833
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive promptly and products are of wonderful quality, making creative renovation projects thoroughly enjoyable, satisfying, and completely smooth from start to finish. People also appreciate the vast selection of miniatures available, noting that packages are always securely wrapped and shipped exceptionally quickly across different countries. However, some reviewers were not happy with the pricing, mentioning that certain specialized items felt a little overpriced for the money they paid. A few consumers also pointed out occasional delivery tracking delays or minor packaging concerns when international shipments traveled through various distribution hubs.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping speeds,... See more

Quality

Reviewers highlight positive aspects of quality, noting that items are beautifully crafted, highly detailed,... See more

Service

Customers consistently note positive experiences with service, highlighting efficient delivery and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Melody Jane Dolls Houses is an absolutely wonderful on-line site for all dolls houses and any and all accessories. Prices are competitive and the items quality is very good. When ordering from outside... See more

Company replied

Rated 5 out of 5 stars

All items we have ordered from Melody Jane Dolls Houses have arrived very promptly and well packed. We have no hesitation in recommending this company and will definitely be purchasing from them again... See more

Company replied

Rated 5 out of 5 stars

I have purchased from Melody Jane for sometime now. The response time is amazing and goods are delivered almost before I expect them. Even the pre-Christmas (panic) buy arrived in time! The items I... See more

Company replied

Rated 5 out of 5 stars

For a small company the choice of items is astonishing. From sandwiches to houses everything is covered. The prices are highly competitive and there's no drop in the standard of items. Shipping rates... See more

Company replied


Company details

  1. Miniatures Store
  2. also in
  3. Hobby Store
  4. Professional and Hobby Associations
  5. Toy Store

About Melody Jane Dolls Houses

Written by the company


Think Miniature Think
Melody Jane Dolls Houses

With over 20 years of experience, we are proud to be suppliers of miniatures from all over the world, we strive to give an exceptional shopping experience and work tirelessly to pick, pack, and ship your orders to you promptly.

Reward Club

The Reward Club is for all members, past, present, and future. If you register for an account with us at Melody Jane, you'll instantly be in the club and you can start earning points immediately.

5 Points for every £1 you spend!
Special coupon code to celebrate your birthday!
Exclusive Double & Triple Reward Club Points plus 500 Reward Club Fridays are offered frequently.


Free UK & International Delivery*

Tracked delivery to give you peace of mind. Order over a certain amount and you will receive this service free!

28-day Returns

We understand that sometimes things can change. That's why we're happy to offer a hassle-free return policy for all online orders. If for any reason you're not completely satisfied with your purchase, you can return the items to us within 28 days.
Dolls Houses New Stock Accessories Furniture Reward Club

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,833)

115 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Great online experience every time, one of my go to company’s, would recommend

October 24, 2026
Melody Jane Dolls Houses logo

Reply from Melody Jane Dolls Houses

Thank you for leaving us a 5-star review, and we are glad you are happy with your items. We look forward to dealing with you again soon.

Rated 5 out of 5 stars

The products were just what I needed.

The products were just what I needed.
The shipping to the U.S. didn't take to long, very happy with the purchase.

October 25, 2026
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Reply from Melody Jane Dolls Houses

Thank you for leaving us a 5-star review, and we are glad you are happy with your items. We look forward to dealing with you again soon.

Rated 5 out of 5 stars

Excellent communication from the team

Excellent communication from the team. A small issue was dealt with promptly and with great care. I’m very pleased with my purchases, which were reasonably priced, and the delivery was fast. Highly recommended!

October 7, 2026
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Reply from Melody Jane Dolls Houses

Thank you for leaving us a 5-star review, and we are glad you are happy with your items. We look forward to dealing with you again soon.

Rated 4 out of 5 stars

You are awesome

You are awesome! fast and good delivery. Though, what arrived is not what I asked for. I ordered Nikki family and Jamie family. I received Billie family.

I also see that for some reason my card was not charged. I wonder what to do about this.

October 10, 2026
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Reply from Melody Jane Dolls Houses

Hello Ana, thank you for the lovely review. I am very sorry that we experienced a technical issue with your order. I have been in touch via email to rectify this for you.
I look forward to speaking with you again soon.

Rated 5 out of 5 stars

Honest, reliable company

Melody Jane Dolls Houses is an absolutely wonderful on-line site for all dolls houses and any and all accessories. Prices are competitive and the items quality is very good. When ordering from outside the UK, the speed of order completion to being shipped and delivered is amazing. 5 stars isn't enough for this family business - let's try 100 ✨️

October 13, 2026
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Reply from Melody Jane Dolls Houses

Thank you for sharing your 5-star review. We are always happy to hear that our customers are pleased with the products they receive and our services.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, more than helpful. Unreservedly recommended.

October 1, 2026
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Reply from Melody Jane Dolls Houses

Thank you for your kind words. We are happy to help all our lovely customers. Thank you for your review. We look forward to dealing with you again soon.

Rated 5 out of 5 stars

Great quality as always.

Great quality as always.
Speedy delivery and well packaged.

October 5, 2026
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Reply from Melody Jane Dolls Houses

Thank you for sharing your review. We are glad you are happy with your order and that you recieved your order quickly. We look forward to dealing with you again soon.

Rated 5 out of 5 stars

Great choice and quality

Great choice and quality, very prompt delivery.

October 5, 2026
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Reply from Melody Jane Dolls Houses

Thank you for sharing your review. We’re really pleased to hear that you were happy with the items and delivery. We hope to deal with you again.

Rated 5 out of 5 stars

Absolutely brilliant beautiful treasure…

Absolutely brilliant beautiful treasure thank you

October 4, 2026
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Reply from Melody Jane Dolls Houses

Thank you for leaving your review. We really appreciate it. We are glad you are happy with everything and look foward to dealing with you again soon.

Rated 5 out of 5 stars

lovely cream carpet

I ordered a lovely cream carpet. There was enough to make 2 rugs. Excellent quality

September 18, 2026
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Reply from Melody Jane Dolls Houses

Thank you for leaving us a 5-star review, and we are glad you are happy with your items. We look forward to dealing with you again soon.

Rated 5 out of 5 stars

happy with everything

Hello
I’m happy with everything
The delivery was very quick and everything arrived in perfect condition
I’m absolutely delighted with the miniatures
Many thanks and best regards
Annalea

September 12, 2026
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Reply from Melody Jane Dolls Houses

Thank you for sharing your review. We are glad you are happy with your order and that you recieved your order quickly. We look forward to dealing with you again soon.

Rated 5 out of 5 stars

Great !

Great , quick service , good quality as usual.

September 12, 2026
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Reply from Melody Jane Dolls Houses

Thank you for leaving us a 5-star review, and we are glad you are happy with your items. We look forward to dealing with you again soon.

Rated 4 out of 5 stars

Product great; shipping poor

The product is great and it was well-packaged for shipment. However, the Evri shipping experience was pretty awful. The item reached the U.S. fairly quickly, but then it spent days in Evri’s distribution hubs in Keasbey, New Jersey, in York, Pennsylvania, and finally in Austell, Georgia. It spent so much time in Keasbey that I thought that the package was lost. It took a total of 9 days for Evri to deliver the package once it arrived in the U.S.

September 18, 2026
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Reply from Melody Jane Dolls Houses

Thank you for your kind words about the product and packaging. We’re really pleased to hear that you were happy with the items, but we’re very sorry about the delivery delay. We will raise concerns with our delivery partner regarding the delay. Thank you for taking your time to leave us a review.

Rated 5 out of 5 stars

Everything is amazing and so well…

Everything is amazing and so well packaged. I also arrived quickly

September 3, 2026
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Reply from Melody Jane Dolls Houses

Thank you for sharing your review. We are glad you are happy with your order and that you recieved your order quickly. We look forward to dealing with you again soon.

Rated 5 out of 5 stars

Little bottles for a murder mystery cake

I used the little bottles for a mystery cake (Agatha Christie theme). I understand that people who found a bottle in their cake were delighted and the bottles are now on mantle pieces and in other special places as a memento of the event!
Thank you very much, I know it is not what you probably expected for dolls house components but they were just what I needed as potential poison bottles!
Health and Safety - I did make sure to warn people that they might find a bottle in their cake!

September 9, 2026
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Reply from Melody Jane Dolls Houses

Thank you for leaving us a 5-star review, and we are glad you are happy with your items.

Rated 5 out of 5 stars

Good quality lighting

Good quality lighting. Delivered on time.

August 29, 2026
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Reply from Melody Jane Dolls Houses

Glad you are happy with the quality of your order. We look forward to dealing with you again soon.

Rated 5 out of 5 stars

Quality doll house items

Quality items, that are always well wrapped and packed and shipped out fast. Even got a complimentary chocolate. Feels a trustworthy company that i have used several times and not had any complaints. Thank you

August 26, 2026
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Reply from Melody Jane Dolls Houses

Thank you for sharing your 5-star review. We are always happy to hear that our customers are pleased with the products they receive and our services.

Rated 5 out of 5 stars

Good quality

Good quality

August 24, 2026
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Reply from Melody Jane Dolls Houses

Glad you are happy with the quality of your order. We look forward to dealing with you again soon.

Rated 5 out of 5 stars

Renovations

Items were received in good order and in good time. Our dolls house now looks like new with its wonderful new roof and new accessible front doors

August 21, 2026
Melody Jane Dolls Houses logo

Reply from Melody Jane Dolls Houses

I am glad you recieved your order quickly and are happy with the items. Great to hear that your items are looking nice in their new home.

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