Company gave me refund on october 6th. Or at least they said so. After following up three times, they admittet to never have refunded, and tried selling me the same product again. But at a much higher... See more
Company replied
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Company gave me refund on october 6th. Or at least they said so. After following up three times, they admittet to never have refunded, and tried selling me the same product again. But at a much higher... See more
Company replied
I was a bit worried at first because the delivery took longer than expected, which made me a little suspicious. However, as soon as I reached out, customer service got back to me literally immediately... See more
Company replied
Hi I ordered my favorite Chanel product was so excited that Menotti had it available. I made two orders, actually. ...then sadly received an email that the product was no longer available .... they... See more
Company replied
Buyer beware! This company takes your money, delivers nothing and doesn’t refund! I ordered a pair of Prada sunglasses on 8 July and after two weeks of not hearing whether the product had been shipped... See more
The fragrance has a rich and pleasant scent. I also liked the original box and overall presentation. It was a lovely purchase for my collection.
Its my 4th with them. I am fully satisfied. Thanks for all
I am really pleased with my perfume. The smell is lovely, and the bottle arrived safely. Everything went smoothly, and I had no problems with my order.
I am v satisfied from their services . Great product.
Company gave me refund on october 6th. Or at least they said so. After following up three times, they admittet to never have refunded, and tried selling me the same product again. But at a much higher price than their competitors. Today I recived account statement, that showed customer support had lied directly to me about the refund and the process. BEWARE!

Reply from mengotticouture.com
Ordered a pair of Tom Ford sunglasses, they cancelled the order because of lack of stock and offered a refund which did take some time. I originally posted a bad review as I thought I wouldn’t get my money back but Mike, the owner contacted me and paid me immediately. I may have been a little hasty with said review.
What a great and professional company. They never disappointed me. my parcel arrived in just 2 days.

Reply from mengotticouture.com

Reply from mengotticouture.com
I purchased Jovan Se*Appeal on August 9, 2026 received an email of my purchase. It
s now Sept 28, 2026 still have not received the product or an email saying when and if it will be shipped.

Reply from mengotticouture.com
I’ve made 2 purchases with Mengotti Couture since July. Both orders have gone smoothly. The orders arrived well packaged and secured. They offered great prices even with shipping to the USA it made sense to purchase from them. I’ve purchased Amouage bottle that are hard to find Imitation Man , Silver Man , Fate man. Limited Edition UAE D&G Velvet Zaefferano, 3 different Bvlgari fragrances , Oman Luxury Hommage 1774, Zafar , Wanderlust , Khanjar, Caden. Even with the time difference their customer service is great I’ve contacted them through email and through telephone on WhatsApp. I will continue to do business with them because they offers great fragrances and very competitive prices.
glasses not in stock after they had taken payment. I have now received refund and awaiting to see if they can obtain the glasses

Reply from mengotticouture.com
Buyer beware! This company takes your money, delivers nothing and doesn’t refund! I ordered a pair of Prada sunglasses on 8 July and after two weeks of not hearing whether the product had been shipped I followed up with them. Five days later I was advised that the sunglasses were unavailable and I was asked if I would like an alternative product. I declined this option and requested a full refund to which I was told would be processed immediately. That was almost 3 weeks ago now and after many follow up messages all I’ve received is the run around and no sign of a refund.
I ordered Aramis 900 mens' cologne from Mengotti and knew when I ordered it that it's now very hard to find. However, they did find it and responded very promptly when I contacted them. They were very friendly and helpful and I would certainly order from them again. Would recommend them to anyone.
I’ve had nothing but great experiences with Mengotti. Mahmoud has always been very accommodating and honest. I’ve spent thousands of dollars with them and have always received the best service and authentic perfumes. Do not hesitate to do business with them!
Hi I ordered my favorite Chanel product was so excited that Menotti had it available. I made two orders, actually. ...then sadly received an email that the product was no longer available .... they finally refunded me one order after several weeks and I never received the second order refund.... I spent hours on communication with "THEM" and finally had to resign to calling my credit card company which also involved HOURS!!!!
BOTTOM LINE they kept stating they would take care of me and did NOT!!!!!!! BUYER BE WARE the refund did finally come through.

Reply from mengotticouture.com
I was a bit worried at first because the delivery took longer than expected, which made me a little suspicious. However, as soon as I reached out, customer service got back to me literally immediately and sorted everything out right away! Responded way above my expectations . My sunglasses arrived safely, very happy alongside a lovely complimentary gift, which was such a nice touch. Really delighted with how they handled it . I will order from them again.

Reply from mengotticouture.com
Im glad i looked here for reviews before making a purchase. I placed a pending order with this company on July 19, 2026. My first red flag was that on their website it stated that they accept PayPal however when I went to checkout there was no option for Paypal only credit cards. I emailed and didnt get a response back so i contacted them via WhatsApp (another red flag). They responded via WhatsApp stating they do not accept PayPal however they sent a payment link using Whish (a lebanon payment portal that tops up accounts) Payment. I have never heard of Whish or seen any payment system accept payment in this manner and after reading the terms and conditions of Whish, i decided on not purchasing. Too many redflags to count.
Update 22/07; so after i posted my review, i received 2 calls on WhatsApp from this company (I did not answer)…then they made a comment saying my payment was flagged by their fraud department when i didn’t even attempt to make a payment with them so theres no way a payment could be flagged. They are also trying to flag this review as not genuine when everything is documented and they are fully aware of my order and all communications. These people are terrible and scammers. Ill be reporting it to the Federal authorities for wire fraud.

Reply from mengotticouture.com
A lot of reviews here made me nervous when I had to ask for a refund. But I got it in less than 24 hours and the customer service was professional, understanding and kind even though I was in a bit of a panic after reading some of the reviews here.
I ordered a perfume that turned out to be out of stock. They offered an exchange, and I said no, I wanted a refund on my credit card. I am now still waiting three months later trying to get them to refund my order on my credit card. They keep using all kinds of excuses as to why it is not showing up. My credit card company is now going after them for my refund.
Mengotti is now my go-to shop for perfumes. The fragrance I got was 100% genuine and came in really nice packaging. The customer service team was also very helpful and kind. Really happy with my purchase!
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