Mermaidinn Reviews 

3
TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

3 reviews

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3.0

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(3)

1 review in the last 12 months

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Rated 1 out of 5 stars

Such a shame we’ve always loved this…

Such a shame we’ve always loved this restaurant and we’re regulars but tonight my son had a sirloin steak that tasted off. Even the knife he used to cut it had a an awful smell to it after cutting through the steak. We didn’t pay for the that one meal but no explanation was offered and we left feeling deflated and frankly worried that we’d be poorly having all tasted it.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and experience

We had an excellent stay and dinner at The Mermaid Inn. Unfortunately I lost my hat whilst there, but Charlotte , Lucy and Elizabeth at reception continued the search for some weeks after we checked out - and today , I received the hat through the post some weeks after I lost it . They certainly went the extra mile as regards customer service - Thank you team !

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

A Memorable 60th Birthday Celebration…

A Memorable 60th Birthday Celebration at the Mermaid Inn, Rye

If you're looking for a truly exceptional venue to host a milestone birthday celebration, or important event I highly recommend considering the atmospheric and historic setting of The Mermaid Inn, Rye. The hotel is a stunning example of historic architecture, with its charming exterior and meticulously preserved interiors transporting guests back in time. It has a rich history dating back to 1156 and it is a prefect location nestled in the heart of beautiful and picturesque town of Rye.

Exceptional Service

Under the leadership of Sam the Head Waiter, his young and professional staff consisting of Ryan, Bradley, Hayden, Luke and Niaomi ensured that every detail was attended to with military precision. Their attentiveness, efficiency, and warm hospitality made the entire event feel seamless and well-organized. Whether it was guiding guests to their seats, ensuring drinks were promptly served, or addressing any special requests, the staff went above and beyond even to make the celebration truly memorable.

Culinary Delights

The food deserves a special mention, as it was nothing short of exceptional. Drew the talented Head chef created a menu that showcased the finest local ingredients (Lamb was stunning) and culinary traditions, resulting in a gastronomic experience that left everyone thoroughly impressed. Each course was beautifully presented and bursting with flavor, making it evident that great care and attention had been given to every aspect of the dining experience.

Bespoke Event Planning

What truly set this event apart was the Mrs Blincows ability to create a bespoke experience tailored to my ever increasing list of demands and requests. From the decor and seating plan to the menu and special touches, every element was carefully curated to reflect my personality and tastes. This level of personalisation added an extra layer of thoughtfulness and made the occasion feel truly unique and memorable.

Final Thoughts

If you're planning a significant event, whether it's a birthday, anniversary, or any other special occasion, I cannot recommend The Mermaid highly enough. The combination of historic charm, exceptional service, super cuisine, and bespoke event planning make it a truly remarkable venue. It was an unforgettable celebration that will be cherished for years to come my both myself and all my family and friends that attended. Thank you..

May 10, 2024
Unprompted review

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