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Review summary

Created with AI, based on recent reviews

Considering 320 reviews, most reviewers were let down by their experience overall. Many customers found the new design extremely clunky, difficult to navigate smoothly, and burdened by a dark and depressing color scheme. Consumers also complained that the updated layout feels overcrowded with information, requiring excessive scrolling just to find basic daily details. Reviewers expressed deep frustration about the removal of useful features previously available in older versions. Some reviewers were not happy with the severely flawed location tracking feature that constantly places users in completely wrong areas. People additionally reported that the local weather forecasts are frequently unreliable, pointing out that daily predictions often differ drastically from actual outdoor conditions.

What people talk about most

User experience

Customers had negative experiences with user_experience, frequently describing the updated layout as poorly... See more

Application

People report negative experiences with the app, expressing widespread disappointment over the replacement of... See more

Website

Consumers express deep dissatisfaction with the website update, describing the new design as a poorly... See more

Location

Reviewers highlight negative aspects of location accuracy, consistently expressing frustration over incorrect... See more

Product

Users describe profound disappointment with the product after recent updates ruined features that were once... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Previous version app was excellent, new version is massively inferior. Long range forecast disappeared, rain radar won't load. Tried to find old version to reload but it's not available. Used to us... See more

Rated 1 out of 5 stars

App Forced a wrong location on me that can't be deleted. Most useful feature of previous app was 5 day moving isobar mapping. With that we were able to be self sufficient and get a sense of changing p... See more

Rated 1 out of 5 stars

Dreadful app. Whilst I don't have issues in usability, like others seem to complain about, I DO have issues with the weather forecast being totally inaccurate half the time and constantly changi... See more

Rated 1 out of 5 stars

I used to love the Met Office app, using it most days. The link to mountain forecasts was really useful as was the link to longer term forecasts. The new app is terrible. It has lost so much functi... See more


Company details

  1. Weather Forecast Service

Information provided by various external sources

Met Office weather forecasts for the UK. World leading weather services for the public.


Contact info

1.1

Bad

TrustScore 1 out of 5

721 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.1

All reviews

(721)

326 reviews in the last 12 months

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Rated 1 out of 5 stars

The new site is a pile of infantile rubbish

They have turned what was a very good forecast site into an infantile pile of rubbish. The old version allowed you to see on one page a detailed and in-depth forecast, which was especially useful if you were planning outdoor activities. The new version is too simple and looks like it was pieced together by children.

August 29, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible new website layout

I check the Met Office several times a day as I need to know wind gust speed and direction for my line of work.
The new website is beyond appalling, I cannot fathom why they are going ahead with the new layout despite negative feedback. What was a quick glance and all the information in front of me, I have to scroll and scroll, still cannot find the information I need, and I find the dark blue and bright icons harder to read than the old layout. I have provided feedback on the website many times, it’s just awful. I hope they will take the new website criticism on board and not make the change.
I am now moving over to XC Weather.

August 28, 2026
Unprompted review
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Rated 1 out of 5 stars

Day-Ruiner

Met Office keeps issuing warnings that completley ruin my day, like now there's a thunderstorm warning, Met Office is atrocious, you know that?

August 25, 2026
Unprompted review
Rated 1 out of 5 stars

Why close the old one when the new is so badly received.

Why are the Met Office removing the old website when they know how badly the new one is being received.
They clearly don't care about the customer experience or read the reviews. - Why bother even asking people what they think if its simply ignored.
When the old one goes so will I.
The new one is simply dumbed down rubbish.

August 22, 2026
Unprompted review
Rated 1 out of 5 stars

Renters Beware

On August 13, 2026 at 2:45am., my Yukon truck was STOLEN from the property of THE MET Apartments located in Las Vegas, Nevada. The address is 2770 North Rainbow. This was my worst experience visiting a person who lives on this property.

Following this incident at the property, I have reviewed and analyzed other important issues.

This property is a public display of appalling for severe neglect, and deplorable for unlivable hygiene.

There appears to be a deceptive for hidden flaws, dismal for depressing lighting and views, and untenable for structural deal -breakers. These issues are unacceptable.

I am addressing additional unacceptable issues at this property. They SHOULD BE EXPOSED to the world before you plan to live here and visiting people for safety reasons.

I have not seen after -hours security walking or driving around to ensure the residents safety . And I’m unsure if the camera located outside above the office is a dub for showing safety or not working. I was told by staff that; the codes to access the camera are unretrievable. This is unacceptable. This is an issue.

Then, when you enter the front of the property, broken gates are allowing entry into the property and exiting the property. These gates are always open. This is unacceptable. This is an issue.

Finally, homeless people and squatters are invading in large numbers throughout this property. This is unacceptable. This is an issue.

I recommend that this property address the issues. Instead of relying on its current residents to pay their monthly rent on time and staff receiving a check for their poor service.

August 19, 2026
Unprompted review
Rated 1 out of 5 stars

I find it hard to believe the the Met are doing this

I find it hard to believe the the Met are forcing the new App and Web Based forecast page on to people when they are only rate 1.1 out of 5 on Trustpilot. They have also been asking for feedback!!!, why!!!, they obviously don't read it. And now, the web based app is closing and if you dare to try to use it, you are forced to give feedback every time.

August 19, 2026
Unprompted review
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Rated 1 out of 5 stars

New layout/format is very poor

New layout/format is very poor. Lost the hour by hour column based data necessary for planning my day. If the old version stops I'll dump the app and find an alternative

August 16, 2026
Unprompted review
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Rated 1 out of 5 stars

The new weather forecast site design is terrible!

The new weather forecast site design is terrible. The current (about to be deleted) version is great - I use it several times daily. It's clear and has all the key info on one page, really helpful for quickly checking on phone screen. And I can save or send a quick screengrab with all the key info. So helpful for sports/hikes/seaside visits. The new site is less clear, has less info in the screen at once, and I need to scroll up and down or to the right to find what I need. I won't use the new site so once the old one goes I'll have to find a new page (such a shame).

August 16, 2026
Unprompted review
Rated 1 out of 5 stars

I really can’t use the new design

I really can’t use the new design! What a disaster of a site it is now. Having to scroll up and down a huge page of gamified and hard to read information. Once there is no longer the option to switch back I won’t be using it.

August 15, 2026
Unprompted review
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Rated 1 out of 5 stars

A truly awful example of change for…

A truly awful example of change for change sake. The old app was comprehensive and concise in a table format. The new app adopts a scattergun approach to providing the information and is truly awful.
Unfortunately, the only way for the Met Office to prove that the new version is not an expensive mistake is to ignore all criticism and plough on.

August 15, 2026
Unprompted review
Rated 1 out of 5 stars

Ordinarily I love the Met Office…

Ordinarily I love the Met Office website. Especially for checking out wind speed and gusts. They are vitally important for my sport. Sadly, the new design doesn't support this feature, and rather than looking like a professional weather website (as the old version did), the new one looks like it's made for people who drink lattes and occasionally look out of the window.

Until now I have used the switch back to the old design link at the top of the page. But today I find out they are removing that option. I guess I will have to find another weather website. It's a shame and I'm not happy.

August 14, 2026
Unprompted review

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