Metrolivery Reviews 

8
•
TrustScore 4 out of 5

3.9

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Company details

  1. Bus and Coach Company
  2. also in
  3. Airport Shuttle Service
  4. Bus Charter
  5. Car Service
  6. Limousine Service
  7. Transportation Service

Written by the company

Metro Livery is Nashville’s premier provider of luxury ground transportation, offering dependable service across Tennessee and beyond. Since 2005, we’ve proudly served individuals, families, corporations, schools, and event planners with an extensive fleet of well-maintained vehicles, including luxury sedans, SUVs, stretch limousines, Mercedes Sprinter vans, minibuses, shuttle buses, and full-size charter buses. Whether you need airport transfers, executive travel, wedding transportation, group shuttles, or cross-country charter services, Metro Livery delivers comfort, safety, and professionalism every mile of the way. Our trained chauffeurs and coach operators are dedicated to punctuality and exceptional customer care, ensuring a smooth and stress-free travel experience. We specialize in corporate events, weddings, proms, sporting events, student travel, church groups, and nationwide tours. Our commitment to excellence and customer satisfaction has made us a trusted name in luxury transportation throughout the region. With 24/7 customer support and real-time booking tools, Metro Livery makes reserving your next ride easy and reliable. Discover why thousands choose Metro Livery for their transportation needs—where every journey begins with class and ends with satisfaction.


Contact info

3.9

Great

TrustScore 4 out of 5

8 reviews

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3.9

All reviews

(8)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Professional Experience

Great Professional Experience

I had a great experience working with Metro Livery. It was one of the most valuable professional experiences I’ve had in the transportation industry. I had the opportunity to learn about transportation operations, safety and compliance, reservations, and customer service while working with a professional team.

I’m genuinely grateful for the opportunity and everything I learned during my time with Metro Livery. I would highly recommend the company to anyone looking to build experience in the transportation industry. (Anmol C.)

July 4, 2026
Unprompted review
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Rated 1 out of 5 stars

Canceled on with 3 days notice and received no assistance/help for rebooking. No other buses available!

I reserved a Kentucky Derby bus back in December, only to have it canceled with just 3 days’ notice due to a “mechanical issue.” What’s especially frustrating is that I had called the day before to confirm everything and wasn’t told there were any problems.

When they finally canceled, there were no replacement buses offered, no help with rebooking, and no referrals to other companies—just a cancellation and no support. With an event like the Derby, where plans book up months in advance, this left me completely stranded.

Really disappointing experience and poor customer service. I would not rely on this company for time-sensitive events.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth and Reliable Ride

The ride was on time, the car was spotless, and the driver was professional but friendly. Everything felt easy and stress-free — I’d definitely use them again.

September 16, 2025
Rated 5 out of 5 stars

Great Service for Large Events

Used Metrolivery for a large convention, and they did an excellent job. Drivers were on time, vehicles were clean, and communication was spot on. Made transportation so much easier for our attendees. Highly recommend for any big event!

September 3, 2025
Rated 5 out of 5 stars

Smooth and hassle-free trip

We chartered a bus for a small work group. The driver was on time and friendly, and the bus was clean and comfortable. We made a quick stop along the way without any issues. Everything went smoothly, no complaints.

September 17, 2025
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Rated 5 out of 5 stars

Made Our Trip So Much Easier

We used this service while visiting Nashville and couldn’t be happier. The driver showed up right on time, the vehicle was super clean and comfortable, and the whole process was easy from start to finish. It really took the stress out of getting around the city. Definitely recommend them if you need reliable transportation in Nashville.

September 2, 2025
Rated 5 out of 5 stars

Convenient Shuttle Service for Campus

Metrolivery Campus Shuttles are a convenient way to get around campus. The routes cover key areas, and the buses are usually punctual. It's a reliable option for students looking to move around quickly.

September 8, 2025

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