Market Financial Solutions Reviews 193

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their efficiency, professionalism, and dedication, often highlighting specific individuals who went above and beyond to ensure smooth processes and successful outcomes. The service provided is frequently described as exceptional, with many appreciating the proactive communication and swift response times that helped navigate complex situations and meet tight deadlines. Reviewers often commend the company's ability to understand client needs and provide tailored solutions, making challenging deals achievable. However, some people were dissatisfied with the company, describing their experience as stressful and obstructive, particularly regarding identity verification processes and perceived mis-selling of products. A few other people also felt that the company's approach to customers was unusual and inappropriate, leading to feelings of vulnerability and extreme stress.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, responsiveness, and... See more

Service

Customers consistently note positive experiences with service, highlighting the dedication and hard work of... See more

Customer service

Consumers find customer service to be positive, with many appreciating the proactive, responsive, and... See more

Response time

Clients share positive opinions on response time, with many praising the proactive, responsive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a broker I deal with a panel of c200 lenders. After being let down by another lender we approached MFS who were able to exceed all expectations, complete in time and saved the deal. Throughout the... See more

Company replied

Rated 5 out of 5 stars

MFS as a whole really proved their expertise in understanding broker/client vision. They were able to move swiftly and complete a £30M bridge within 4 weeks. Both Nabila and Adam worked tirelessly... See more

Company replied

Rated 5 out of 5 stars

Nabila and Simon were great from the outset. The deal isn't a straight forward one,with an inexperienced landlord taking on multiple units to rent. Both Simon and nabila worked with me to make the cus... See more

Company replied

Rated 5 out of 5 stars

Alec and Parisa were absolutely fantastic throughout the bridging loan process. Both were extremely responsive, and proactive in pushing things forward. They both ensured everything progressed smoothl... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Business to Business Service
  3. Loan Agency
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Market Financial Solutions

Written by the company


Bridging Loans


Buy-To-Let Mortgages


At Market Financial Solutions we provide a range of fast and flexible bridging loans & buy to-let mortgage solutions for residential and commercial properties to all our intermediaries and clients.

We have the ability to lend specialist finance products to our clients in a prompt and professional manner – ensuring they have got the capital required to fund the acquisition, re-financing or refurbishment of their desired property.

We issue bridging loans and buy-to-let mortgages to private individuals and on a commercial basis – with terms and interest rates based on the borrower’s specific requirements.

What’s more, we can provide funding to foreign nationals, offshore companies, trusts and even those with no UK footprint. We prioritise flexibility – working with property investors who may be stuck in broken chains, have missed payments in their credit history, or who have even faced bankruptcy.

We understand that no two finance deals are ever the same. Across out bridging loans and mortgage products, we offer a bespoke service. We have multiple types of financial solutions designed to adapt to various setups. We will always go above and beyond to identify the terms that suit your requirements.

Our application process is simple, and you can complete an application online. We vow to respond to you within 4 hours.


Try our Calculators here


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great team effort

I’ve had a fantastic experience thanks to Ben, Loulou and Lily. From start to finish, they were incredibly proactive, responsive, and supportive throughout the entire process. Their dedication and hard work made all the difference in getting the loan over the line smoothly.

I truly appreciate the effort they put in and the clear communication at every step.

Great job, team - highly recommended!

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Poor experience - slow and cumbersome

I see most people have had a positive experience of this company but I have found them to be obstructive and difficult throughout. As an experienced investor hoping to find a bridging finance provider MFS were recommended via our broker. It has taken months and months with an early sticking point being an insistence on sending an agent to my house to verify my identity for a business transaction in the name of a company of which I am a director / shareholder which I thought was unusual and inappropriate. Eventually they relented and allowed the verification to take place at our office. Right now the transaction is being held up because they are unhappy with the identity verification. Which they arranged.

February 17, 2026
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Dear Jonathan,

Thank you for sharing your experience, and we’re sorry the process has felt slow and frustrating. That’s not what we want for any client.

While ID and compliance checks are a necessary part of the process, they should never feel obstructive. We take feedback like this seriously, and our Head of Commercial Real Estate will be in touch to discuss your concerns and review what’s happened so we can help move things forward.

Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

Another complex commercial case over…

Another complex commercial case over the line, many complex income/giftor / property quirks. Thanks to Belinda Heng for all your assistance, much appreciated.
Regards
Praj

February 17, 2026
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Dear Praj,

Thank you for taking the time to share your feedback. Complex commercial cases with multiple moving parts always require close collaboration, so we’re pleased we could support you in getting this one over the line.

We’ll be sure to pass your thanks on to Belinda - she’ll appreciate the feedback. We value working on cases like this with you and look forward to partnering again on the next one.

Kind regards,
The Team at Market Financial Solutions

Rated 4 out of 5 stars

Non Standard Bridging Loan Review

Overall a good experiance and very helpful underwriters with a can do attitude.
Would recommend this lender for non standard complex situations.

February 4, 2026
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Dear Mike,
Thank you so much for your feedback. Much appreciated. We're glad we could help with your case.
We'd love to know how we can improve in order to earn 5 stars and make things better in the future.
We're looking forward to working with you again soon.
Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

Very pragmatic approach

Big thanks to Zahira, Belinda and Emma-Leigh for all their work to get our commercial term loan over the line. It was not a straightforward deal but the MFS team were open minded to understand the borrower's business and some of the nuances around the asset. A good experience.

January 30, 2026
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Dear Michael,

Thank you for sharing your feedback. It’s good to hear that Zahira, Belinda and Emma-Leigh were able to work through the complexities of this case. We appreciate you working with Market Financial Solutions and would welcome the opportunity to support you again in the future.

Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

Constant communication and response to…

Constant communication and response to deal status helped a complicated commercial transaction. Nabila was excellent and great support by Ben and Tom.

Lender stepped up to the plate when needed.

January 22, 2026
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Thank you for taking the time to leave this review. We’re really pleased to hear that the regular updates and clear communication helped keep your deal moving in the right direction.

We’ll be sure to pass your compliments on to Nabila, as well as Ben and Tom - they’ll appreciate being recognised for their support.

If we can help on the next deal, we’d love the opportunity to work with you again.

Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

Service

Ruby Power delivered outstanding service from start to finish. Her professionalism, responsiveness, and helpfulness at every stage made a significant difference. I truly value her support and would highly recommend her to others.

January 6, 2026
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Dear Iosif,

Thank you for taking the time to leave this review. We’re glad to hear that Ruby was able to support you throughout the process and make things clearer along the way. We appreciate you choosing to work with us and would be pleased to work with you again in the future.

Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

Pre-Christmas Completion.

The deal was not straight forwards but they worked with the client to get the deal done. They even worked longer in the lead up to Christmas to be able to get the deal drawn at the 11th hour to get the deal completed before Christmas. Thanks to Nabila and John for their help.

December 23, 2025
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Dear Kevin,

Thank you for sharing your experience. We’re pleased to hear that the deal was able to reach completion despite its complexities, and that Nabila and John were able to support the process through to the final stages. We appreciate you choosing to work with Market Financial Solutions and would welcome the opportunity to work with you again in the future.

Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

Great flexibility

Anjali, my case underwriter was professional and flexible at the same time throughout, working closely with me on a very complex Commercial Investment mortgage which resulted in 2 very happy customers.

December 23, 2025
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Hi Daniel,
Thank you for sharing your experience. We’re glad to hear that Anjali was able to work closely with you on a more complex commercial investment case and support it through to completion. We appreciate you taking the time to leave this feedback.
We look forward to working with you again soon.
Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

Michelle provided excellent service…

Michelle provided excellent service throughout. She was professional, responsive, and very helpful at every stage. She took the time to explain everything clearly and ensured the process ran smoothly. I really appreciate her support and would highly recommend her.

December 19, 2025
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Dear Syed,

Thank you for sharing your feedback. It’s good to hear that Michelle was able to guide you through the process and provide consistent support along the way.
We appreciate you taking the time to leave a review, and wish you a very Merry Christmas and all the best for the New Year.

Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

People over processes...

Specialist BTL from an intermediary perspective isn't easy to navigate however both Kayla & Destene went over and beyond to help and drive the cases forwards.

My first time dealing with MFS... yes there was teething issues and unexpected delays however with 3 cases completed this year for an aspiring foreign national landlord on a global talent visa with a significant interest in property development.

Overall:
3 stars for MFS's internal process
5 stars for K, D & Matt

December 1, 2025
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Dear Laurence,

Thank you for taking the time to share such detailed feedback. We appreciate you highlighting both what worked well and where you felt there were challenges. It’s helpful for us to understand your experience across multiple cases, and we’re glad Kayla, Destene and Matt were able to support you in progressing your deals. Your comments around our processes are much appreciated and valued.

We wish you a wonderful holiday break and look forward to working with you again in the next year.

Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

Thank you Sarah & team

Sarah, Simon, John & Matthew are a brilliant team, refreshing to work with a lender as attentive & commercially minded as they are! Thank you for all your help in getting, what was not the most straight forward deal, across the line in time for Christmas! Thanks Again

December 19, 2025
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Hi Harri,

Thank you for taking the time to share your feedback. We’re glad to hear that Sarah, Simon, John and Matthew were able to support you through a more complex deal and help achieve completion before Christmas.
We're looking forward to working with you again in the new year and wish you a peaceful holiday break.

Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

Sonal and Emma are stars

Sonal is fab she is always very helpful and I have been working with her for years. Emma is also fantastic and they work well together. Great team for sure and their service is excellent. Highly recommended MFS

December 17, 2025
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Dear Chileshe,

Thank you for taking the time to leave this review. We’re pleased to hear that Sonal and Emma have been able to support you effectively and consistantly over the years.
We are looking forward to continue our partnership and work on more cases with you.

Thanks a lot and Merry Christmas from the team at Market Financial Solutions

Rated 5 out of 5 stars

Top-Notch Team: Parissa & Donald

I recently worked with Parissa and Donald on a complex application, and they were exceptional throughout the process. They were proactive, in constant communication, and navigated the back-and-forth with the credit and legal teams efficiently. Donald has always been a fantastic BDM, and Parissa was a brilliant underwriter—both on point with updates and requirements. Overall, a very good experience with MFS, and I’d definitely recommend them for similar cases.

December 2, 2025
Market Financial Solutions logo

Reply from Market Financial Solutions

Dear Bridget,

Thank you for taking the time to share your feedback. We’re glad to hear that Parissa and Donald were able to support you through this complex application and keep things moving smoothly.
We appreciate you sharing your experience and your recommendation and look forward to working with you again soon.

Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

Donald and Kam were excellent

December 1, 2025
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Dear Anthony,
thank you so much for your kind words. Donald and Kam will be pleased to hear about your feedback.
It was a pleasure working with you and we hope to work with you again some time soon.
Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

We have very pleasant experience with…

We recently had a great experience with MFS on a few deals. BDM Oliver was very quick to respond whenever we needed him, and the underwriter Jordan and Lily were very efficient in getting the deal over the line. Highly recommended for Bridging and term loans.
- Ashan

December 8, 2025
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Thank you, Ashan, for taking the time to share your experience. We’re pleased to hear that Oliver, Jordan, and Lily were able to support you on your recent deals. We appreciate the recommendation and your continued trust and look forward to working with you again soon.
Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

I had a great experience with Nabila…

I had a great experience with Nabila dealing with one of the bridging finance for a commercial purchase. Highly recommended.

December 5, 2025
Market Financial Solutions logo

Reply from Market Financial Solutions

Dear Ahmad,
Thank you for sharing your experience. We’re glad to hear that Nabila was able to assist you with your commercial purchase. We appreciate the recommendation and your time in leaving this review; Nabila will be thrilled to hear your feedback.
Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

Amazing service

Amazing service. Kayla went above and beyond and took personal ownership to get this very complex loan over the line 💪

December 5, 2025
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Hi Jordan,
thank you so much for your kind words. We’re really pleased to hear that Kayla was able to support you through a complex case. We appreciate your feedback and are glad we could help you reach completion.
Have a successful rest of your week and we look forward working with you again soon.
Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

Amazing customer service by Ruby power

Amazing customer service by Ruby power. Very fast and reliable response
It's nice working with you.
Thanks

December 4, 2025
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Dear Prem,

Thank you so much for taking the time to leave this review. We’re really glad to hear that Ruby was able to support you and that your experience was a positive one. We appreciate you sharing your thoughts and look forward to working with you again.

Kind regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

Great service and great options for…

Great service and great options for clients

November 19, 2025
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Hi Gareth,

Thank you so much for your review. Much appreciated. We'll let the team know - they'll be pleased to hear about it!
We'll look forward to working with you on further deals.

Have a great rest of your week.

Kind regards,
Your team at Market Financial Solutions

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