microCloud bedding Reviews 

34
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the wonderful bedding products, such as hotel pillows and mattress toppers, successfully relieve neck pain and vastly improve overall sleep quality. People note that these items offer the ideal balance of softness and robust support for a restful night. Consumers managing short-stay accommodations and holiday rentals emphasize that the durable materials wash beautifully and maintain their luxurious appearance over time. Guests regularly leave wonderful feedback about the cozy beds, while visitors are inspired to purchase their own bedding. Furthermore, reviewers frequently highlight the exceptionally fast shipping and wonderful customer service team for providing outstanding post-purchase support.

What people talk about most

Product

Consumers find product to be positive, highlighting how the soft yet supportive bedding and mattress toppers... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the bedding products are... See more

Customer service

Clients share positive opinions on customer service, frequently expressing their satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I finally purchased a pillow that has stopped my neck from aching, is like a cloud to sleep on and it took several days for me to adjust but was so worth it. Thankyou for making a pillow that can take... See more

Company replied

Rated 5 out of 5 stars

Microcloud bedding and all their products are just incredible. The service is also amazing. I run the most booked out tiny house (the Tiny Mile) in Australia as well as manage other people’s airbnbs a... See more

Company replied

Rated 5 out of 5 stars

We bought the King Hotel Pillow for my daughter when she moved away for university. Originally, I thought she could just buy a pillow locally, but she specifically asked me to bring her the m... See more

Company replied

Rated 5 out of 5 stars

Several years ago I purchased a mattress topper from Microcloud and it magically transformed my way-too-firm mattress into a much more comfortable nights sleep. Recently I was on the hunt for pillows... See more

Company replied


Company details

  1. Bedding Store
  2. also in
  3. Bed Shop
  4. Bedroom Furniture Store
  5. Furniture Store
  6. Mattress Store

Written by the company

microCloud's range of luxury bedding is specially designed for the Australian 5-star boutique hotel market. Some of Australia's most luxurious properties such as the Shangri-La, Lyall Hotel, Saffire Freycinet & Beckons Luxury Lodges choose microCloud to provide their guests with a more comfortable sleep experience. You can now bring the hotel to your home by purchasing direct from microCloud bedding. microCloud's range of bedding designed to help you enjoy better quality sleep. Luxurious soft comfort, machine washable, no animal products and hypoallergenic.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

The perfect bedding

This is our fourth purchase for our shower stay accommodations. This time for our boatshed project. The quality is incredible, guests always comment on the comfort level and the service To y and his team provide is exceptional m. 10/10

November 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing products and service

I have purchased a couple of times from the company. their products are amazing, quality and comfort. I don't think I have had such great customer service from a company for ages. I had a query and they responded and actioned within the hour. I highly recommend them.

November 10, 2026
Unprompted review
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Reply from microCloud bedding

Hi Serena, we're so pleased to receive your feedback on our service and 5-star hotel bedding. Thank you for your continued support and look forward to welcoming you back again.

Rated 5 out of 5 stars

A cloud of comfort

I finally purchased a pillow that has stopped my neck from aching, is like a cloud to sleep on and it took several days for me to adjust but was so worth it. Thankyou for making a pillow that can take away neck pain, have a full nights comfortable sleep and feel rested. A quality product. Excellent customer serice and a beautiful product. Thankyou

October 26, 2026
Unprompted review
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Reply from microCloud bedding

Hi Christina, that's a great result to know you're now sleeping without neck ache. Thanks for sharing your experience with our Hotel Pillow.

Rated 5 out of 5 stars

Fantastic product —my mattress topper…

Fantastic product —my mattress topper arrived yesterday and I’ve had the best nights sleep! Its soft and comfortable. I also had great customer service when i had a problem with delivery (no fault of microcloud). So great being able to get a human on the phone who genuinely wants to help!

October 23, 2026
Unprompted review
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Reply from microCloud bedding

Thank you for your review. We're pleased to know you've rated our service and products so highly.

Rated 5 out of 5 stars

Fabulous pillows

Fabulous pillows! They’re soft yet provide support where you need it. Very happy customer.

September 27, 2026
Unprompted review
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Reply from microCloud bedding

Hi Jackie, thanks so much for your review!

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Rated 5 out of 5 stars

Microcloud bedding and all their…

Microcloud bedding and all their products are just incredible. The service is also amazing. I run the most booked out tiny house (the Tiny Mile) in Australia as well as manage other people’s airbnbs and Microcloud is always my go to for toppers, mattress protectors, quilts, pillows etc. thanks Microcloud for producing such amazing products

October 1, 2026
Unprompted review
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Reply from microCloud bedding

Hi Sherinah, many thanks for your review and recommendation! We are delighted to know you rate our products so highly. Also, congratulations on operating such an amazing tiny house. We look forward to welcoming you back again.

Rated 5 out of 5 stars

The men who delivered the goods were…

The men who delivered the goods were polite and very professional
Unpacked all the bedding and took rubbish with them
Highly recommend this courier
Kate

October 8, 2026
Unprompted review
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Reply from microCloud bedding

Hi Kate, thanks for sharing your experience. Great result to know you received such professional delivery service.

Rated 5 out of 5 stars

Absolute perfection

Absolute perfection – I wouldn’t buy bedding anywhere else!
I cannot speak highly enough of Microcloud. Over time, I’ve purchased their pillows, mattress toppers, protectors, and quilts, and every single product has exceeded expectations. The genuine quality is outstanding -luxuriously comfortable, beautifully made, and durable.
This amazing bedding has completely transformed every bedroom in our house and my children are sleeping better as a result.
I genuinely wouldn’t go anywhere else for bedding now. Worth every cent!

August 31, 2026
Unprompted review
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Reply from microCloud bedding

Wow! What amazing feedback. Thanks so much Elizabeth for being a loyal client and taking the time to leave a review. Super pleasing to know that our 5-star hotel bedding range delivers pure comfort. We look forward to welcoming you back again.

Rated 5 out of 5 stars

I’m incredibly impressed with after sales customer service

I’m incredibly impressed with MicroCloud’s customer service. From start to finish, they were professional, responsive, friendly and genuinely cared about making sure I was happy.

It’s so refreshing to deal with a company that actually values its customers and provides such a high level of after-sales support. Their communication was excellent and they went above and beyond to help.

I would absolutely recommend MicroCloud not only for their products, but especially for their outstanding customer service. Thank you for making the whole experience so easy and positive!

September 4, 2026
Unprompted review
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Reply from microCloud bedding

Hi Bahar, thanks so much for sharing your experience. It makes us happy to know that you received such great customer service -- we value this highly and genuinely care about client satisfaction.

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Rated 5 out of 5 stars

As a holiday property manager

As a holiday property manager, I use MicroCloud products across all of the homes I manage. Guests regularly comment on how comfortable the bedding is, while our cleaners love the quality and practicality of the products. They stand up exceptionally well to the demands of short-stay accommodation, where linen is washed and tumble-dried repeatedly, yet continue to maintain their quality, comfort and appearance over time.

August 26, 2026
Unprompted review
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Reply from microCloud bedding

Good morning Chelsea, the fact that your guests are sleeping comfortably and waking refreshed is the ideal outcome! We are pleased to know our 5-star hotel bedding products are a winner for you, your guests and cleaners! Thank you kindly for your review.

Rated 5 out of 5 stars

Brilliant company

The team at Microcloud were wonderful answering my questions and helping me decide on which products would be right for me. Excellent company to deal with, service above and beyond.

April 10, 2026
Unprompted review
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Reply from microCloud bedding

Thank you, Mrs Hall, for sharing your customer service experience. We're pleased to know you found our team to be helpful.

Rated 5 out of 5 stars

We have purchased mattress toppers and…

We have purchased mattress toppers and pillows from Microcloudbedding over the past few years, and the product quality is excellent. In fact, when friends and family visit, they frequently comment on the hotel-style bedding and comfort, leading many of them to purchase their own.

December 10, 2025
Unprompted review
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Reply from microCloud bedding

Hi Tony, thank you for your review and recommendation. We're pleased to know you're enjoying genuine hotel quality bedding in your own home.

Rated 5 out of 5 stars

microCloud Quilts, Pillows, Mattress protector & Mattress topper.

I bought quilts, mattress protectors & toppers and hotel standard pillows from microCloud for our BNB's. For me the bedding was super important, to get good reviews. "resort comfort bedding", "super comfortable", "Beds comfy", "Beds cosy", "Suuuuuuper comfortable" are just some of the reviews we have had. This is exactly what I was aiming for and microCloud certainly ticked all the boxes. I didn't want feathers due to animal welfare concerns and or wool due to allergy concerns. The quilts and the added toppers really do feel like you are sinking into a snuggly cloud, and the pillows have that sinking feeling but firmness to relax and support your head and neck, and they bounce back, never flatten. You get free pillow protectors too. I initially bought back in 2024 and again for another BNB and cannot fault the products, top grade, and on top of that, both times the staff of microCloud made the whole purchase experience so seamless and easy, very friendly, helpful with information and advice. Excellent products, Excellent customer service.

July 28, 2026
Unprompted review
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Reply from microCloud bedding

Thanks so much for sharing yours and your guests experience. Great result to see that your investment in quality hotel bedding has resulted in high guest satisfaction. We look forward to welcoming you back once you need to refresh a few items.

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Rated 5 out of 5 stars

We have bought microCloud pillows…

We have bought microCloud pillows before and found them to be very comfortable. Our order was processed quickly, the item was well packed

May 15, 2026
Unprompted review
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Reply from microCloud bedding

Hi Glenn & Glynis, thank you kindly for sharing your experience. We're pleased to know you love our microCloud Hotel Pillows! We look forward to welcoming you back again.

Rated 5 out of 5 stars

This mattress topper is pure bliss

This mattress topper is pure bliss. I struggle with sleep throughout the night, and this has made such a difference. I was surprised by how much softer and more comfortable it made my mattress. It’s completely transformed my average mattress into a hotel-quality sleep experience. Highly recommend.

May 18, 2026
Unprompted review
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Reply from microCloud bedding

Thank you Shanice for sharing your experience. We're pleased to know you have enjoyed a significant comfort difference from your microCloud Hotel Mattress Topper. We appreciate your recommendation.

Rated 5 out of 5 stars

5 Star Mattress Topper

Very happy with our mattress topper and the wonderful service we always get from MicroCloud. We run an airbnb and have MicroCloud mattress toppers on all four of the beds. We regularly get great feedback from guests about how comfortable the beds are. We also sleep on one at home. This topper has transformed our mattress. Very happy with our purchase.

May 5, 2026
Unprompted review
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Reply from microCloud bedding

Hi Chris, thanks for taking the time to leave a review. It is super pleasing to know your guests are sleeping comfortably! Investing in guest comfort certainly helps with word of mouth and return guests.

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Rated 5 out of 5 stars

Best Pillows ever!

This is the second time I have purchased MicroCloud pillows. I love them. Prefer them to every other pillow I have ever tried. They were at a Hotel I stayed at and I was so impressed I got the details and ordered two pillows. That was 2019. I have just purchased two more in May 2026.

May 13, 2026
Unprompted review
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Reply from microCloud bedding

Hi Jillian, thank you for your review and for being a loyal client. We're delighted to know the pillows have been comfortable during your hotel stay and in your home. We look forward to welcoming you back again -- perhaps a plush Mattress Topper is next on the list.

Rated 5 out of 5 stars

Simple website to navigate

Simple website to navigate. Nice quality product

May 1, 2026
Unprompted review
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Reply from microCloud bedding

Good morning Boyd, thank you for your review.

Rated 5 out of 5 stars

A 5 Star Pillow

A good night sleep having purchased Microcloud pillows. Very comfortable.

April 16, 2026
Unprompted review
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Reply from microCloud bedding

Hi CJ, thank you for your review. Pleased to know you are enjoying comfortable sleep!

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