Millennium Garages Reviews 

11,171
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that booking online is quick, and the parking rates are very affordable compared to other busy downtown options. Visitors truly appreciate the ideal location near major local attractions, noting that entering and exiting the garage using license plate readers is entirely seamless. However, some people mentioned that finding their way around inside the facility can be quite difficult due to poor pedestrian signage. A few other people also felt that the online booking platform can sometimes be glitchy or frustrating to navigate when trying to secure a reservation.

What people talk about most

Location

People report positive experiences with location, highlighting that the parking garage is very easy to find... See more

User experience

Customers had positive experiences with user experience, highlighting how the app was easy to use and the... See more

Website

Customers consistently note ambiguous experiences with website, describing the online reservation process as... See more

Booking process

Clients share satisfaction on booking process, frequently highlighting smooth online reservations, fair... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Registering online, and paying a discounted rate makes sense. License plate readers make entry and exit easy. BUT, what happens if I arrive before my scheduled time, or leave after my scheduled time... See more

Rated 5 out of 5 stars

We called while driving to Chicago for a weekend business event. We had a room at the Congress Plaza Hotel. Our map search showed Grant Park South as a good fit. The gentleman on duty was extraordi... See more

Rated 5 out of 5 stars

Great rate and convenience when staying in the east Loop or New East Chicago area. Also loads of level 2 charging available without idle fees which makes overnight charging possible. Finally, prepay... See more

Rated 5 out of 5 stars

I found it very convenient to book ahead of time and see what it will cost. One idea for improvement - provide clear information about when book-ahead customers can enter and exit garage BEFORE they f... See more


Company details

  1. Valet Parking Service
  2. also in
  3. Car Accessories Store

Information provided by various external sources

Millennium Garages - Millennium Garages offers affordable daily, multi-day, and monthly parking options at four convenient locations for Chicago residents, commuters, and tourists.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.3

All reviews

(11,171)

100 reviews in the last 12 months

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Rated 5 out of 5 stars

Great employees, effiecient online booking,

I was able to make the purchase online instead of when I got to the location. It was easy, quick, and their online prices showed me the best deal vs booking in person. Entering the garage and then parking was very easy and efficient. The only issue was leaving, due to the heavy traffic of others leaving at the same time, I was sitting in line to exit for quite awhile but the workers there directed everyone in a controlled manor which made the chaos and confusion way easier to get through. I honestly applaud the workers directing the traffic because the sheer volume of those leaving after an event is a lot and the workers' attitudes were great, helpful, and understanding. Their were no rude or impatient employees and they answered questions the best they could. They dealt with idiots in a calm manor as well. 5/5 rating for them!

July 4, 2026
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Rated 1 out of 5 stars

We had are car stolen into

We had are car stolen into and nobody was able to help I called the customer service number they didn’t do shit sounded useless the cops around the area not one of them came when we asked for one and they have cameras these garages are just useless deserving of a one star do better!!

May 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Good location

Good location, good price. Reserved in advance for a great discounted price. Near where we wanted to be.

December 14, 2025
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