Minster Cleaning Reviews 56

The worst company i’ve ever worked for, disgusting management. They make you feel guilty for being sick and force you to come in because they don’t have cover or you’ll lose your job.

Minster have been the sites dedicated external cleaning company for offices and washroom/ canteen facilities for a number of years.
We are BRCGS certified and as such we have various policies applicable to production areas. Minster work in line with these expectations.
The minster team are friendly, approachable and professional and they most importantly give a good service at a fair price.
I would recommend them highly.

Fantastic Company, would highly recommend. The Staff and Management are outstanding and attention to detail is impeccable.

Such a good professional which have been dealing with my organisation for a long. We are happy with their service. Maintaining good quality and professionalism

Professional service delivered by diligent staff.
Regular check-ups by area manager ensuring we are happy with the service.
Backup team cover if regular staff are sick or on holiday so always continuity of service.
Very satisfied with the quality & level of service

We moved to Minster Cleaning after various issues with our previous cleaning contractor. The cleaners working in our building are excellent and the service is reliable. Shirley and Anna in particular have been fantastic to work with.

We’ve been using this cleaning company for our regular workplace cleans, and the difference they make is remarkable. The team is consistently punctual, professional, and incredibly thorough. They take real pride in keeping our office looking its best, and it shows every time we walk in.
What we appreciate most is their reliability and attention to detail. Desks, communal areas, kitchens, and high‑traffic spaces are always spotless, and they’re proactive about tackling anything that needs extra care. It’s clear they understand how important a clean, tidy environment is for both staff and visitors.
Their communication is excellent too—friendly, responsive, and always willing to accommodate small requests or schedule adjustments.
If you’re looking for a dependable company that keeps your workplace consistently clean and welcoming, I’d highly recommend them. They’ve become an essential part of keeping our office running smoothly.

I contacted Minster based on their reviews as the current cleaning provider we were using was poor.
Minster were great to communicate with right from my original enquiry, they provide a great hassle free, reliable service.

We have been using Minster Cleaning for a number of years on a weekly basis to clean offices in Clitheroe. They are extremely reliable and their standards of cleaning are extremely high. We have never had an issue in terms of them working with us when we have needed to change dates etc they have been extremely supportive.

We have used Minster Cleaning for about 17 years now and Nadine our cleaner is superb, she is very thorough, polite and always does a lovely job :-)
Minster also do our window clean as well.

As a business, it's important that our office and windows are clean and tidy. Minster cleaning are very good! Their cleaning is really thorough, and the communications from head office are very good. We would recommend them.

We have used Minster Cleaning Belfast for many years and continue to be highly impressed with their service. The team is consistently efficient, reliable, and always willing to help—nothing is ever too much trouble. I wouldn’t consider using anyone else.

We have used Minster for many year. They are very reliable and their customer service is excellent. If I need to make any last minute changes they are always quick to respond. We have been lucky enough to have the same cleaner Kokou, who does an fabulous job at keeping our office clean and tidy for us.

Excellent service from the Northampton team, from placing the order to completion,

14 years without a hitch!
I was first introduced to Minster Cleaning in 2012 and have been working with them ever since. They are honest, dependable and flexible. They go out of their way to provide an excellent service. Unlike the big corporates, their regional structure makes them accessible and locally accountable - you don't get fobbed off in a call centre if you phone up. The phone gets answered quickly by a real person who not only knows who you are, and what your site entails but they know what's important to you.
The cheapest? Maybe not. The best? By a long chalk.

All of the staff at Minster are helpful and friendly. Our weekly clean is done to a high standard and we are provided with a stand in cleaner if our regular chap is on holiday. I would highly recommend them to anyone

We have used minster for many years and have very little issues. Our current cleaner Kathryn does an excellent job always turns up for our 3 cleans a week and is always friendly and polite to our staff members. Ione in the office is always helpful whenever we need to contact minster. All in all its a great service.

We have contracted the service of Minster Cleaning for many years now and never had a problem. Our daily cleaner is wonderful, friendly and thorough. The team at Minster Cleaning are always on hand for any queries and carry out regular cleaning audits of the Surgery. Would definitely recommend.

We have been using Minster Cleaning for over 15 years now and they have been brilliant. They are flexible, friendly, efficient, quick to respond to any request, rates are very reasonable and the cleaners have been prompt and professional at all times. The office is always clean and fresh. I would strongly recommend them to anyone looking to hire new cleaners.