I feel completely misled. These sheets are rough and not at all what I would expect at this price point. Definitely not “cooling”. These are hotter than my 1200-thread count sheets at half the price... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Premium sheets and towels made with pure, natural silver that kills 99.9% of bacteria.
07310, Jersey City, United States
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These sheets do the opposite of what they promise. They are scratchy and hot. The shell company based in Canada will not refund the cost for dissatisfaction with the product. A big-time scam- don’t buy them!!

Reply from Miracle Brand
I ordered the sheets and within 20 minutes sent an email to cancel. No response.
Emailed the next day to cancel. No response.
Called their customer service phone number. Rang 62 times, no one picked up.
Will be charging back the charge. In my opinion, this company feels like a scam

Reply from Miracle Brand
I was sent the wrong size. So I called. No answer. Over and over. So I try online. Sure, someone will get back to me IF I PAY $5 within 7 days. Wtf kind of customer service is this?

Reply from Miracle Brand
They do not take returns. They are not trustworthy. Do not ever buy their products.

Reply from Miracle Brand
Placed an order 11/12/2025 for KING Silver/Grey Clean & Cool SHEETS, with FREE 3pc Towel Set for $129.09.
Returned both sheets and towels. On 12/9 I received a PayPal refund for $18. Emailed them several times with no good response. Will never order from them or their subsidiaries again. Terrible customer service and no refund.

Reply from Miracle Brand
I have owned MiracleMade sheets for years and loved them for their cooling performance. My recent order was clearly not the same product.
Customer service confirmed these are “Generation 3” sheets, yet nowhere on the website or product listing was this communicated. The cooling feel and fabric quality are significantly different from prior versions.
When I requested a refund after discovering the change, it was denied because it was past 30 days. The issue is not timing — it’s transparency. If a company materially changes its product, customers should be informed.
I can no longer recommend these sheets based on my recent experience.

Reply from Miracle Brand
I bought Miracle Made sheets in May 2024 for about $140.45 and less than a year the bottom flat sheet just split an tore apart. Absolutely horrible content and wear. I did not even use them on a weekly basis but would use others to save on wear. I contacted them May 2025 and never heard back. I would never use them again and do NOT recommend their sheets or towels,very flimsy and thin quality.

Reply from Miracle Brand
The sheets and pillowcases come out of the dryer completely horrendous. It took me an hour and a half to Iron 4 pillowcases with Bounce Ironing Spray(which i love) Thank Goodness I had the spray. I wish I had taken a picture. So Disappointed

Reply from Miracle Brand
Worked great until the 30 day warranty was over. It was almost 30 days exactly before I noticed i was waking up after a couple of hrs hot. The 1st 30 days they were great. They kept me cool so I could sleep all night. They were the most expensive sheets I bought and now I use them as rags. The issue from day one was they were wrinkled after washing and I had to iron the top flat. I only did the top hem since that's what bothered me.

Reply from Miracle Brand
Thank you for your spam, which has been reported to Spam.org aswell as the FTC, you are aware this is illegal?.
Read the privacy policy on their website if you have an IQ or more than 2 you will run a mile from this company, Thanks for your "response, yes do not spam people who have a severe aged ammount of F*****ING Gumption for want of a better phrase

Reply from Miracle Brand
I never subscribed to this product yet EVERY day there is another spam email. EVERY day I unsubscribe & im still being harassed. I am sick to death of thos company & wish they would just F..k Off

Reply from Miracle Brand
My husband bought these sheets for us because I’m always on the search for comfortable bedding. After washing they felt rough and cheap. I gave them the benefit of the doubt and bc of thousands of positive reviews thought they must just need to be washed a couple more times. Nope. Trash for $100

Reply from Miracle Brand
Don't people see that these are Miracle Brand, not the Miracle Sheets? They didn't get ripped off by this company; the consumer didn't pay attention!!

Reply from Miracle Brand
Very angry that I was scammed and lied to about these sheets. First time I've paid so much for something so low quality. The sheets are rough, not cooling at all, and if you've got a pet, you'll be washing the sheets every day because they really REALLY grab hair and fur and don't let go.
I am totally unimpressed with this product.

Reply from Miracle Brand
The sheets were comfortable at first. After about 5 washes, they have formed pills and feel like there is sand in the bed! The pillowcases for the queen set are too small and come off easily.

Reply from Miracle Brand
I bought a king size set of Miracle Brand sheets. I was disappointed with them due to the fact that they were not big enough for my mattress. The pockets weren’t deep enough so they come off my mattress at night when sleeping. They seem comfortable enough but for the price, I would not recommend them.

Reply from Miracle Brand
I sleep well, much better than before. The temperature regulation is excellent The sheets are so easy to put on the bed. I love them!

Reply from Miracle Brand

Reply from Miracle Brand

Reply from Miracle Brand
These Miracle Brand sheets and pillows are the best that I have ever owned! They are soft, resist bacteria, allow for fewer washings, as well as being temperature controlling. I have already reccommended these to family and they have purchased them as well.

Reply from Miracle Brand
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.