Miss Abaya Reviews 

45
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Its a SCAM! Made an order 2 weeks ago but got no updates. Not responding to any of my messages or emails and not picking up calls. Don't buy from this company.

Rated 1 out of 5 stars

Poor quality stitching & workmanship of the Abaya. Disappointed to see that 1 inch of lace is missing off one sleeve. The fabric quality of the cap isn’t good, and therefore £6 for a hijab cap... See more

Rated 5 out of 5 stars

Amazing service! I was initially a bit hesistant about purchasing from Miss Abaya as I have never ordered from them previously. However, they guaranteed my item which I needed urgently would arrive th... See more

Company replied

Rated 1 out of 5 stars

I think it's a scam I placed an order and the the money is taking from my account and on my bank statement it says Standplant.com . And have no order confirmation or tracking number at all . I try the... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Dress Store

Written by the company

Discover the latest abayas at Miss Abaya. Shop our collection of open abaya, butterfly abaya & khimars / jilbabs. Free next day delivery available.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(45)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM!

Its a SCAM! Made an order 2 weeks ago but got no updates. Not responding to any of my messages or emails and not picking up calls. Don't buy from this company.

August 8, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Poor quality stitching & workmanship of…

Poor quality stitching & workmanship of the Abaya. Disappointed to see that 1 inch of lace is missing off one sleeve.

The fabric quality of the cap isn’t good, and therefore £6 for a hijab cap is far too much.

No Returns & exchange only for Eid periods should be made MUCH clearer when purchasing. I purchased thinking I will be able to return, and literally repackaged the abaya straight after opening. It wasn’t worthy Eid wear, and today, when checking the return process again on Miss Abaya website, I see the notification re EID orders.

It’s great that you offer student & NHS discounts, but if you want to model on mainstream retailers, please also take the time to put additional website banners during festive periods to explain the small print. E.g Nike over Xmas always have banners re order delivery times, exchange & return extension periods etc.

June 11, 2024
Rated 5 out of 5 stars

Abaya was lovely and very reasonably…

Abaya was lovely and very reasonably priced!

April 8, 2024
Miss Abaya logo

Reply from Miss Abaya

Thank you so much for your kind words! We appreciate your support and hope to see you again soon! Miss Abaya

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery. I actually checked the reviews out on trustpilot before I placed the order. Reallly impressed and happy wit my order.

April 5, 2024
Miss Abaya logo

Reply from Miss Abaya

We're glad to hear that you received your order quickly! We're pleased to know that you're happy with your purchase. If you have any questions or need assistance in the future, feel free to reach out. Thank you!

Advertisement
Rated 5 out of 5 stars

Really pleased! Can’t wait to wear….

Really pleased!! Beautifully made Abaya!! Prompt delivery…Will definitely order again.

March 20, 2024
Miss Abaya logo

Reply from Miss Abaya

Hello Ellie, thank you for the kind words. We truly appreciate you taking the time to write a review. If there's anything else we can assist you with, please feel free to let us know. Enjoy your abayas! Miss Abaya

Rated 1 out of 5 stars

I think it's a scam I placed an order…

I think it's a scam I placed an order and the the money is taking from my account and on my bank statement it says Standplant.com . And have no order confirmation or tracking number at all . I try them but that number doesn't exist . I emailed them and no reply . So

March 17, 2024
Unprompted review
Miss Abaya logo

Reply from Miss Abaya

Salaam, based on the image you emailed to us:

You ordered on TikTok from a user called Miss Diana.

We are MISSABAYA. We do not have a TikTok shop.

Please remove this review as you did not order from MISSABAYA.

We have reported this review to Trustpilot and will provide the image you sent to us.

We are not sure why you copy and pasted another false Trustpilot review AFTER we replied to your email and confirmed you did not order from our website.

Please kindly look at the image you sent to us and remove this false review.

Rated 5 out of 5 stars

Alhamdulillah bought an abaya as a…

Alhamdulillah bought an abaya as a gift. The package arrived the next day and was lovely. My wife really loved the abaya and the quality. Will definitely order from them again.

February 11, 2024
Miss Abaya logo

Reply from Miss Abaya

Thank you for the kind words and sharing your experience with us. We're happy to know your wife loved the abaya! If you have any questions, feel free to message us. Miss Abaya

Rated 5 out of 5 stars

Amazing quality

Amazing quality! My number 1 fave place to order when it comes to abayas and jilbabs

May 25, 2020
Unprompted review
Miss Abaya logo

Reply from Miss Abaya

Thank you for your review! We're genuinely grateful to hear that Miss Abaya is your favourite place for abayas and jilbabs. It means a lot!

Advertisement
Rated 5 out of 5 stars

They had a pop up stall at a event I…

They had a pop up stall at a event I went to. Wasn't a huge stall but then again all the other stall holders had similar sizes. They did have racks of abayas with different abaya styles and colours. Since theres lots of sizes i saw it was getting a little hectic with the amount of people asking for their sizes but I did manage to buy myself a floral embroidered abaya for £25. I could see they were lowering prices when someone asked so make sure to ask for a discount if you visit their stalls. Lovely staff members too.

January 29, 2020
Unprompted review
Miss Abaya logo

Reply from Miss Abaya

Thank you for visiting our pop-up stall. It's great to hear that you found a abaya you liked. If you ever visit our future pop-up stalls, feel free to ask about any discounts – we're here to help!

Rated 5 out of 5 stars

First time visiting a pop up shop and…

First time visiting a pop up shop and bought 2 abayas for £35 each. They gave me some codes to use online so will definitely shop online next time.

January 9, 2020
Unprompted review
Miss Abaya logo

Reply from Miss Abaya

Thank you for choosing us for your first pop-up shop experience! We're glad you found two abayas you liked. We look forward to welcoming you back when you shop online. Let us know if there's anything else we can assist you with!

Rated 5 out of 5 stars

Normally during Eid

Normally during Eid, companies tend to increase prices and say it's a discount but i gota give it to this company for having a everything £45 day sale. I haven't seen other abaya companies lowering prices. Will return next Eid.

May 24, 2019
Unprompted review
Miss Abaya logo

Reply from Miss Abaya

We appreciate your support! We're delighted you enjoyed our sale during Eid. Our aim is to provide genuine discounts and we're thrilled you noticed. We look forward to welcoming you back next Eid. Thank you for choosing us!

Rated 5 out of 5 stars

Really wanted this one abaya for some…

Really wanted this one abaya for some time but waiting on the stock to return. I've purchased another design which did have my size and i think i love it more perfect fitting on the sleeves. Quick delivery, order was placed on Thursday and delivered on a Saturday. Thank you x

May 17, 2019
Unprompted review
Miss Abaya logo

Reply from Miss Abaya

We're glad to hear that the abaya you purchased was a perfect fit and we appreciate your positive feedback. Thank you for being a valued customer!

Advertisement
Rated 5 out of 5 stars

Couldn’t have asked for better

Was better than it looked in the pictures and delivery was timely

May 2, 2019
Miss Abaya logo

Reply from Miss Abaya

Thank you for your positive review! We're pleased to hear that the abaya exceeded your expectations and that the delivery was timely. If there's anything else we can assist you with, feel free to let us know.

Rated 5 out of 5 stars

Will definitely use again!

I received the best service from Miss Abaya. They made sure my package arrived just in time for my special event. I couldn’t be happier! Thank you so much

April 24, 2019
Unprompted review
Miss Abaya logo

Reply from Miss Abaya

Thank you for your kind words! We're delighted to hear that you received the best service from us and that your package arrived just in time for your special event. Thank you for choosing Miss Abaya and we hope to serve you again in the future!

Rated 5 out of 5 stars

In search of the perfect wedding abaya

In search of the perfect wedding abaya, my daughter and I found miss abayas latest collection which had the rouge abaya just ideal for the wedding party we are going to. Delivery arrived came in 2 days and it was just as beautiful in person. Recommended!

April 24, 2019
Unprompted review
Miss Abaya logo

Reply from Miss Abaya

Thank you for sharing your experience! Alhamdullilah, we're delighted that you and your daughter found the perfect abaya for the wedding party. We appreciate your recommendation and are grateful for your support. If you ever need assistance again, please don't hesitate to reach out.

Rated 5 out of 5 stars

Lovely abayas

Just got my 2 abayas, got a discount code by messaging them on instagram. Cant wait for their new collection hope it comes out soon.

April 12, 2019
Unprompted review
Miss Abaya logo

Reply from Miss Abaya

Thank you for your order! If you have any questions or need assistance in the future, feel free to reach out. Thank you for being a valued customer!

Advertisement
Rated 5 out of 5 stars

Absolutely delighted with my order

Absolutely delighted with my order. I was a bit nervous about ordering from this website but i had nothing to worry about. Fantastic customer service and my abaya arrived in a few days! Beautiful quality thank you!

April 11, 2019
Unprompted review
Miss Abaya logo

Reply from Miss Abaya

Thank you so much for your review! We understand it can be nerve-wracking to order online but we're glad to have provided a positive experience for you. Our team is committed to providing fantastic customer service and we're pleased to hear that your abaya arrived quickly. Thank you for choosing us! If you ever need anything else, don't hesitate to reach out.

Rated 5 out of 5 stars

Loving the abaya....

Really nice abaya, went for the gift wrap option and came in a really nice rose gold box and was delivered quite quickly.

March 8, 2019
Unprompted review
Miss Abaya logo

Reply from Miss Abaya

Thank you for sharing your experience! We're glad to hear that you liked our rose gold gift box. If there's anything else we can assist you with, feel free to let us know. We appreciate your support!

Rated 1 out of 5 stars

Very unprofessional company

Very unprofessional company, customer service are rude and not able to communicate at all, returned item emailed several time requests a refund or change of item no response, out of pocket £60 will never purchase any item from here or recommended to any friends or family.

March 5, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look