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MissPompadour.de Reviews 

222
TrustScore 3.5 out of 5

3.6

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Company details

  1. e-Commerce Service
  2. Paint Manufacturer
  3. Paint Store

About MissPompadour.de

Written by the company

Wir helfen dir bei der Umgestaltung deines Zuhauses – ganz gleich, ob du Wände streichst, Möbel upcycelst, Küche und Bad erneuerst oder deine gesamte Wohnumgebung in ein neues Licht rücken willst. Farbe ist die einfache Lösung für so Vieles, und wir begleiten dich dabei!

#ichstreichealles!

Als junges E-Commerce-Unternehmen unterstützen wir dich unter dem Motto ‚Ich streiche alles‘ mit erstklassigen Produkten und unserer geballten Expertise bei deiner Renovierung. Unsere hauseigene MissPompadour Kollektion umfasst über 100 attraktive Farbtöne. Bei der Entwicklung dieser Farben haben wir größten Wert auf Umweltverträglichkeit und Nachhaltigkeit bei gleichzeitig maximaler Belastbarkeit gelegt. Damit entsprechen die MissPompadour Farben unserem Anspruch, Farben und Zubehör stets mit einem möglichst kleinen CO2-Fußabdruck anzubieten. Das gilt selbstverständlich auch für unsere weiteren Kollektionen: die Kreidefarben von LittlePomp und CosyColours. Ergänzt wird unser Sortiment durch hochwertige Vliestapeten, Leinwandbilder und sämtliche Tools, die du für dein Streichprojekt benötigst.

Contact info

3.6

Average

TrustScore 3.5 out of 5

222 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 month

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3.6

All reviews

(222)

112 reviews in the last 12 months

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Rated 1 out of 5 stars

You can NOT paint anything

Like many others, I was influenced by Instagram claims that you can paint anything—but that’s far from the truth. I painted an IKEA cabinet made from solid wood and with sliding doors, carefully using their primer first and following all the instructions step by step. Despite that, the paint didn’t adhere to the plastic parts and the surface turned out to be extremely delicate—anything placed on it leaves marks or causes damage. After just a few days, the paint is already peeling in several spots. Really disappointing, especially considering the time and effort I put into it.

April 15, 2026
Unprompted review
MissPompadour.de logo

Reply from MissPompadour.de

Dear Tineke,

thank you for sharing your experience so openly. We’re truly sorry to hear how disappointed you are with the result of your project. 🧡

We’ve already reached out to you directly via email because we would really like to understand in more detail what happened with the adhesion and durability of the paint on your cabinet. Especially when peeling occurs after such a short time, we want to take a closer look together, as this is of course not the experience we want for our customers.

As mentioned in our message, there are a few factors - such as the exact surface material, drying and curing times, and the specific areas affected - that can strongly influence the final result. We would therefore really appreciate it if you could reply to our email with a few additional details or photos, so we can support you properly and work towards a fair solution together. ✨

Kind regards,
Your MissPompadour Team

Rated 5 out of 5 stars

The best quality and best customer service

If you want the best quality and best customer service this is the way to go! I needed help with a small DIY project and I swiftly got my answers through Whatsapp, how easy is that!? I can only say good things about MissPompadour and it's now my go-to paint shop for all my crazy projects.

October 14, 2025
Unprompted review
MissPompadour.de logo

Reply from MissPompadour.de

Dear Sebastian,

thank you so much for your wonderful review! 🧡

We’re thrilled to hear that you’re so happy with both the quality of our products and the support you received. Getting quick and helpful advice via WhatsApp is exactly the kind of experience we aim to provide 🙌

And we absolutely love being your go-to paint shop for all your creative projects – that’s the best compliment we could ask for 🎨

We’re already looking forward to supporting your next “crazy” idea!

Rated 1 out of 5 stars

Run away

If you don’t have any painting experience, run away. We bought all the recommended equipment, followed the instructions to the letter, and yet the outcome is far, far from what you can see on their website or videos. The tiles we painted does not look smooth at all! it looks like a DIY job, nothing like the professional finish they show in their videos. My partner and I are extremely disappointed.

March 14, 2026
Unprompted review
MissPompadour.de logo

Reply from MissPompadour.de

Thank you for sharing your experience so openly. We’re really sorry to hear how disappointed you are with the result - especially after putting in so much effort and carefully following the instructions. 🧡

We understand how frustrating it is when the finish doesn’t match expectations. Tile painting can be a bit more sensitive than it appears in videos, as factors like surface condition, application technique, layer thickness and drying times can strongly influence the final look. Still, your result should of course feel satisfying - and we’d really like to understand what happened in your case.

As we couldn’t match your review to a specific order or prior contact with our support team, we haven’t had the chance to assist you yet. Please feel free to reach out to our customer service and, if possible, share a few photos of your project. We’ll gladly take a closer look and guide you step by step to improve the result or find a suitable solution together.

We don’t want you to be left with a project you’re unhappy with – we’re here to help. ✨

Best regards,
Your MissPompadour Team

Rated 2 out of 5 stars

No way to contact these vendors, no response

Second time ordering, my paints arrived completely spilled in the box. They don't respond to my messages, the phone number is unreachable. 98€ and my project is half-finished!!!
Modified - it’s a week later and I was told my new paint would arrive in 3 days. No news. Reimbursed 4€98 for shipping. This has been stressful and unpleasant. Last time ordering paint over the internet.

July 30, 2025
Unprompted review
MissPompadour.de logo

Reply from MissPompadour.de

We are very sorry that you had such an experience with your second order. Unfortunately, the damage to your paints occurred during transport, which we deeply regret.

We responded to your messages within less than two hours, and a complete replacement shipment is already on its way so that you can continue your project without further delay. In the meantime, you were also able to speak with us on the phone.

We will contact you again by email to see if there is anything else we can do for you.

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