Mistral Reviews 

Sadly this AI tool is not great. Gives poorly considered answers to basic questions. Gives useless links to websites that are US based and useless. Just generally very poor. It seemed to be better previously but of late it has taken a dive!

The breadth of free chat is highly impressive. It features far fewer censorships on general medical and counseling topics compared to top-tier mainstream AIs, all while offering a refreshing European perspective. I highly recommend adding it to your AI repertoire alongside your usual American models.

It's genuinely USELESS. OH MY GOD You can't imagine how useless it is. A free model from 2 years ago that you run locally can do better than what their 'frontier' model can do. It's USELESS, a waste of time and money, it can't even achieve a task that a human would need seconds to do.

so bad, can't even compute an average. IT LEAVES OUT SOME DATA.

I ask it nicely if there is a maximum number of questions and it says no you can ask all the questions you want... BUT after 20-30 you hit a paywall. I had expected better service from the EU. so it is obviously cheaper/easier to sell your soul to Google

I paid around 60 SAR (~$16) for Le Chat Pro (chat.mistral.ai), expecting working integrations and a reliable service.

However, a key paid feature does not work at all:

- Connectors are completely non-functional
- Email verification codes are not being delivered

I specifically paid for these features, but I cannot use them at all.

This is not acceptable. Charging users for features that don’t work is misleading.

I expect either a proper fix immediately or a full refund.

Currently down very often, that's a bit problematic for this tool. If you send a prompt it keeps showing "In Bearbeitung" for quite a long time and sometimes it breaks completely. This needs to be fixed if you want to stay in competition. The AI itself is solid and useable.

Disastrous, an absolute disappointment. It doesn't reason, its answers are endless loops, it makes up answers, and Mistral AI forgets the most important thing: its customers. Support doesn't respond. And It is not a 100% European AI, but is partnered with Microsoft.

I’ve had dozens of conversations with Mistral’s AI over months, only to encounter repeated hallucinations, false assumptions presented as facts, and a hallucination rate approaching 50% in some cases. For a premium product, this isn’t just unacceptable—it’s a productivity black hole. If you need accuracy or reliability, look elsewhere.

When I finally requested a refund due to these systemic failures, Mistral’s response was a masterclass in customer avoidance. I sent a clear, detailed email to their support address, expecting—at minimum—a human acknowledgment. Instead, I received two automated replies from different email addresses , both doing the same thing: deflecting me to their "Help Center" and FAQs. No resolution, no accountability—just a wall of self-service links.

This isn’t support. It’s "enshittification" in action: a company that treats paying customers as an inconvenience. Worse, it’s embarrassing for a European tech company to operate at this level. No direct contact, no ownership, just a maze of documentation that doesn’t address the core issue: the product doesn’t work as advertised.

Cancel your subscription. Delete your account. There are far better, more reliable options out there that don’t gaslight you into troubleshooting their failures.

Save your time and money.

I chose this platform expecting a professional and efficient AI tool. Instead, I frequently encounter moralizing and ideologically driven warnings that feel unnecessary and, at times, condescending.

As a user, I expect a technological tool — not an entity that attempts to lecture or correct me. There seems to be a lack of trust in the ability of adults to think independently and formulate responsible questions. These warnings are not helpful; they disrupt workflow and, in some cases, feel outright insulting.

I specifically moved to a European platform to ensure that data remains in Europe and is not processed in the United States. That was a conscious and deliberate choice. It is therefore disappointing if the user experience is shaped more by ideological considerations than by functionality and efficiency.

Nordic communication culture tends to be direct and fact-based. When neutral, biologically grounded wording about topics such as sex and race triggers warnings, the response feels disproportionate. It creates unnecessary friction and costs time — time many professionals simply do not have.

AI should function as a tool, not a moral authority.
I hope the platform will reconsider the balance between safety mechanisms and respect for the user’s judgment.

So far, I am happy with the results and the API works well. One star less because I didn't receive a response to my inquiry yet (after 5 days).

Trust Pilot censors reviews here, despite being factually accurate and honest reviews. Mistral is bad but Trust Pilot will not permit me to say why it is bad.

Mistral censors accurate fact based academic discussion that involve places on the earth where people are being harmed by other people. SHAME ON TRUST PILOT FOR CENSORING ACCURATE AND FACTUAL REVIEWS. SHAME ON MISTRAL FOR CENSORING FACTUAL ACADEMIC AND ANALYTICAL REFERNCES TO INTERNATIONAL LAW

it is a great product, offers same performance as chatgpt, only that they don't have a good voice mode yet

I wish people saw the Trust pilot reviews, because in Play Store seems to be not real. This service is total rip off, they push you to subscribe to see the picture editing, but then after do in order to continue the chat with editing, the simply write you "you exceeded your limit for pictures". And here we go, now it's too late because it wasn't a trial, and you didn't read their mind that it won't include pictures. Well, it's actually known for exactly it. Thank you but no thank you, I can't believe I fell into this scam

Sales team contacted for a mistral-code demo.
But never got an answer.
Not by E-Mail and not on another platform.
I had also reported bugs of the ide plugin, but never got an answer or reply!