Mlily Reviews 

Very poor customer service and they do not respond to emails. Unfortunately we purchased a mattress that wasn't suitable. We immediately contacted the store we bought it from but they weren't interested and said we needed to give the new mattress 'time.' We also contacted Mlily for help directly. I am now suffering from sciatica and unfortunately this company doesn't offer any sort of comfort guarantee.

The most uncomfortable mattress i have ever slept on. Not only is it uncomfortable but the fabric is shiny and slippery so the mattress protector and sheet slide around and crumple up as you move. Purchased at Furniture Land - can't believe they sell this rubbish. Went to complain and they didn't care.

Sleeping on the Mlily 5000 and just don’t want to leave the bed! I thought Mlily 3000 Ortho was Top, I changed to 5000 after about 6 years and Mlily 5000 is like sleeping on a cloud (I am a softer mattress fan). To top it all, the delivery people placed the mattress in the room of my choice. Thank you Mlily.

We bought the Mlily 10000 super king mattress which arrived 2 weeks ago from the bed store. It has changed my life beyond words already. I can sleep without waking every hour due to pain from historic burns and hip pain. It feels cool with its unique cooling ability. I cannot feel when my husband turns over or moves in his sleep. Although not cheap, this bed’s true value cannot be priced due to the positive effects of at last achieving a good nights sleep. Thank you Mlily and The Bed Store at Carpet Barn, Ferndown.

I was sold the mlily iActve Pro, as having Bluetooth connectivity to perform as a emergency remote control if the original were to be lost or damaged. Even the quite inadequate instruction manual said that this model has connectivity. However after eventually tracking down somebody from MLILY, I was told that the current iActve Pro no longer has this function.
I didn't get what I paid for!

We bought the Mlily Ultra 270 mattress from furniture village and I hate it, it’s so hard and uncomfortable and they don’t offer any return so I’m stuck with or or throwing £1k down the drain. Do not buy

We have been sleeping on my Mlily mattress for 3+ months, whilst it took about 2 weeks or so for my partner and I to get used to our new mattress, it has been the best purchase we have done this year (best ever in a mattress). Only negative/disappointment was the delivery of our mattress which, the driver left it on our front door without ringing the doorbell.

My back pain is not getting better. It was okay in the beginning, but as time goes by, there's something wrong. I leave a review so that there are no more victims.

Fantastic Mattress, originally went into Furniture Village thinking I needed a Tempur mattress but just couldn't get comfy. The salesman introduced me to the Mlily Hybrid 7000....so comfy glad i let him show me them. Have slept well ever since!

Great mattress, great nights sleep! :)

Very good mattress definitely more comfortable than the floor

Decent really nice

Brilliant mattress and great value for money! Best night sleep I have had

Just got the new 3000 Ortho Mattress......amazing and definitely recommend. Service, delivery and customer service excellent
Very Happy!

Lovely mattress.

Great choice at Furniture Village and ended with a superb mattress, the best nights sleep in years and feels like built to last and quick delivery too- cannot fault - so far so good ;-)

We recently purchased a Mlily mattress, the othro range due to our bad backs and this mattress is terrible, anyone reading this please avoid! As soon as you speak to their customer service they don’t want to know. Terrible company with a terrible product

Bought an awesome mattress from them. Product is top quality and their service is also excellent. Really impressed.

Bought an MLILY mattress last year, very comfortable 10 months on and I’ve recommended to friends