Green Power Mobility Reviews 

Your guy who delivered the scooter was very good. As my husband is 86 he made sure he understood everything.

Dale was very friendly and helpful went through all i need to know really nice guy

Paul arrived exactly at the right time to attend to a minor problem on my scooter. Without fuss he identified and cleared the problem. Couldn't fault his service. Thank you.

Hi I ordered my mobility scooter in September delivered in good time it was even a few hours earlier than stated Paul was very good explaining everything about it now I can go out in colder weather

Thanks
A.Fleming

I found the user manual very poor, there is no mention of what the small lever by the brake lever is for, there is nothing to indicate where the variable speed setting switch is. I don't consider that the twist throttle is a speed setting switch. On page 15 it tells you to set the variable speed dial to the lowest setting, there is no dial ( not like on the Falcon which I also have ) . There is no instructions telling you how to fold down the scooter. (Fortunately I can sort that out myself )

Great product easy to use all was as advertised

I ordered a scooter on the second of November, had a call the next morning saying that the scooter I had order wouldn't be available until mid December and was offered a similar machine with a closer delivery date.
I have rapidly progressing motor neuron disease. I was hoping to have some time on a new mobility scooter before I was unable to use it. This is what prompted me to order from them. Even after telephoning to enquire I couldn't get a straight answer.

Called them today, 8/11/2026, to ask if any updates available, " maybe a couple of weeks". So I asked to cancel my order, unless maybe they had a decent second hand on slightly damaged one that I could buy. The chap on the phone said he would look in the stock room to see what was available and call me back. You've guessed it no phone call so I called them office closed.

Easy to use and selection of parts required on Web page, selected battery needed and received the part in 3 days, well packaged and straight to door.

My scooter was due its first annual service so easy to arrange Andy from green power turned up on time explained everything he'd done
Was very polite such a gentleman thank-you

I happy with a scooter only thing it doesn't work the speedo

Delivery of my mobility scooter took a little longer than expected, just over two weeks. I put this down to the fact that I ordered several upgrades including Lithium battery and Solid Tyres. The online order process was simple and the order confirmation, receipt and delivery schedule arrived promptly.

The item was delivered on the promised date and right in the middle of the stated delivery time. The driver/technician, Andy, was carful when unloading the scooter and very thorough in briefing about using and operating the machine. He was very patient whilst I got to grips with driving it and talking us through the charging and storage process. Once he was satisfied that I wasn’t going to kill either myself or others, he kindly went through the documentation pointing out how to register with the DVLI and how to take out insurance. He even had a second set of keys, which I had forgotten to order during the order process.

All in all a very pleasant experience.

Unfortunately my right brake light stopped working a few weeks ago, I called and had to purchase a new bulb. The bulb was delivered broken as it was just wrapped in a little bubble wrap inside a plastic shipping bag. The same happened with a replacement, then they sent a third this time in better packaging. I replaced the bulb only to find it didn't work so I had to call to make a claim on the warranty. After 2 weeks of being stuck at home (class 3 scooter for road use as pavements in my area aren't safe for a scooter or wheelchair)robbed of my independence and having to pay extra money to have shopping delivered, I had to wait for an appointment.

I feel staff in the call centre showed absolutely zero empathy.

Today, a few days shy of 4 weeks later Chris came today and repaired the brake light. Chris called me to let me know he was about 30 mins away, he was kind, friendly and proffesional. This review would’ve been only 1 star but Chris was so kind I wanted to grade it more on him doing a good job and the way he was so kind and friendly.

The experience was great because the delivery service and delivery man was brilliant Chris made sure i knew everything about the scotter he was patient and didnt rush me 0and made sure i was happy and confident in using my scooter before he left

Dale was brilliant he phoned before arrival due to my lack of hearing fixed all the damages and did a wee service so greenpower should give his man a pay rise before someone else takes him from you . Greenpower themselves as a company don't deserve any stars tat's nearly 4 months to fix because apparently they don't have parts for repairs now me I think as the company that sells them and makes them they would have the parts and not have to send for them

Thank you DALE for fixing my canopy today very helpful and knowledgeable about the fastest mobility scooter green power class 3 and canopy

Craig is an excellent chap, he answered all my questions and was very helpful. He should have an immediate pay rise

My name is Gary Buckley from Canterbury Kent. Just had my scooter delivered by Chris.
He was so helpful and informative going over how the scooter operates.
I strongly reccomend Greenpower.
Amazing experience.