Modesmethod Reviews 

131
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the attractive designs, noting that the products look wonderful and match expectations. People also appreciate receiving regular tracking updates during transit, making it easy to follow their shipments. Many buyers find the items comfortable to wear, featuring good fits and reasonable prices overall. Some reviewers were not happy with the extremely slow shipping times that caused significant delays. Others also noted receiving products with poor fabric quality, unexpected defects, or incorrect sizing. Furthermore, a few customers experienced frustrating communication issues when attempting to resolve problems or request refunds.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers praised the superb design, nice visual... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the nice visual look, silky... See more

Delivery service

Users describe ambiguous interactions with delivery service, as some reviewers praised precise tracking and... See more

Order

Consumers find order experiences to be mixed, with some reviewers praising the easy ordering process, good... See more

Price

People report ambiguous experiences with price, as some consumers highlight excellent costs and good value.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Delivery was good and tracking was precise.There was a small issue with one of the tops had small thread pulled.Although the shirts were printed and had a nice look the fabric did not feel like a rob... See more

Company replied

Rated 4 out of 5 stars

Excellent product...good advertising ..product exactly as described...would have been 5* if there was a followup email or advice on an order placed on 9th but arrived on 27th ...I have no problem wait... See more

Rated 3 out of 5 stars

Fair quality produce at a decent price. Initialproblem with card payment dealt with promptly but took a long time to arrive. Edit - message for Modesmethod: the matter is resolved. No need for fur... See more

Company replied

Rated 4 out of 5 stars

Products good quality and customer services solved my issue out very quickly, only downside was i paid for fast shipping but still had to wait over 3 weeks for delivery from USA to UK, tracking info w... See more


Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 67% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(131)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 2 out of 5 stars

Pattern/print good.

Pattern/print good.
Size very small therefore no good to us.

November 10, 2026
Unprompted review
Modesmethod logo

Reply from Modesmethod

Dear JENNIFER MCEWAN,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@modesmethod.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Rated 3 out of 5 stars

Poor delivery not sure about size

November 10, 2026
Unprompted review
Modesmethod logo

Reply from Modesmethod

Dear GEOFF MUDD,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@modesmethod.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Advertisement
Rated 1 out of 5 stars

These people are scammers they tell you…

These people are scammers they tell you a price with delivery cost and everything you accept and pay them they take more than you paid for told my bank and there investigating please do not use!!!

November 6, 2026
Unprompted review
Modesmethod logo

Reply from Modesmethod

Dear Geoff Lambert,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@modesmethod.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Rated 5 out of 5 stars

Excellent without a doubt.

I firstly had brought 2 hoodies 1 a 2xl and 1 a 5xl the 5 xl I donated to the poppy appeal as it was to Big for me that was my own fault, the quality product was extra better than I exspected, the We brought 2 tee shirts that fitted Great the material excellent really comfortable going to reorder thanks.

November 5, 2026
Unprompted review
Advertisement
Rated 3 out of 5 stars

Delivery was good and tracking was…

Delivery was good and tracking was precise.There was a small issue with one of the tops had small thread pulled.Although the shirts were printed and had a nice look the fabric did not feel like a robust quality feeling when worn.other than that I'm quite satisfied with visual look of my purchase

November 2, 2026
Unprompted review
Modesmethod logo

Reply from Modesmethod

Dear john,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@modesmethod.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Rated 1 out of 5 stars

I bought some clothes and not receive…

I bought some clothes and not receive the tracking code.

I sent email asking the tracking code and website to follow but they not aswer.

Dont buy is this shop!! They dont Care about the client!

October 27, 2026
Unprompted review
Modesmethod logo

Reply from Modesmethod

Dear PAULO NAPOLITANO,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@modesmethod.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Advertisement
Rated 1 out of 5 stars

I would give a zero or even a minus for…

I would give a zero or even a minus for this bunch of crooks.

I ordered from them amounting to nearly £55 to get free delivery. They then charged me £15 for the delivery. I got that back so all good there.
Then I tried the t shirts on. They didn’t fit so I contacted customer services. They came back by offering £5 to keep the items.
After going back and forth where they included a line saying as they sent the right product they can’t accept the return to their warehouse.
This totally goes against their refund and return policy.
They offered £16 and even said maybe give them as a gift to someone else.
As of today it has now been five days without a reply.
I could go on but I’m sure you get the picture.
DO NOT BUY FROM THIS COMPANY..

UPDATE:
This company is still insisting on offering £16 ‘compensation’ on a £55 order. They are saying that returning the items would cost ME lots of money.
They have a returns and refund policy on their website that they are simply ignoring.
I have asked to speak to a member of management but that too has been ignored.
Since replying to this review I haven’t heard anything more.
They really are the worst company and I sincerely advise not buying from them.
I won’t go away until they have refunded my money.

UPDATE!!
10th November. Still being begged to accept the measly £16 compensation on a £55 order.
Just not answering my questions but just keep coming back with almost word for word excuses.
Still waiting for management to speak to me.
Just DON’T BUT FROM HERE!!!

November 1, 2026
Unprompted review
Modesmethod logo

Reply from Modesmethod

Dear Paul Taylor,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@modesmethod.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Rated 3 out of 5 stars

The product is good quality but on the…

The product is good quality but on the small size.it is more like a large than extra large

October 30, 2026
Unprompted review
Modesmethod logo

Reply from Modesmethod

Dear MRS BURNS,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@modesmethod.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Rated 3 out of 5 stars

Not how item was explained or looked…

Not how item was explained or looked took ages for delivery and poor quailty.

October 30, 2026
Unprompted review
Modesmethod logo

Reply from Modesmethod

Dear Richard Brown,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@modesmethod.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Advertisement
Rated 1 out of 5 stars

TOTALLY AVOID THIS COMPANY.

TOTALLY AVOID THIS COMPANY.

I placed an order it should of been £56 they took £79 from my card, I emailed straight away asking for a Full Refund as I wasn't happy, they refused and I never received my item,
DO NOT USE, DO NOT USE.
20+ Emails no Refund or Item.

October 4, 2026
Unprompted review
Modesmethod logo

Reply from Modesmethod

Dear Matthew James Harrison,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@modesmethod.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Rated 3 out of 5 stars

Not very good material

Not very good material, very thin.

October 30, 2026
Unprompted review
Modesmethod logo

Reply from Modesmethod

Dear Ferret,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@modesmethod.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look