Mojito Events Reviews 

17
•
TrustScore 3.5 out of 5

3.6

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Company details

  1. Event Management Company
  2. also in
  3. Event Planner

Written by the company

Mojito Events creates unforgettable group getaways across the UK & Ireland, specialising in hen weekends, stag weekends, milestone birthdays and celebrations worth making a fuss about. Established in 2009, we’re an independent, boutique events company with one simple belief: no two groups are the same, so no two weekends should be either. From incredible countryside houses, luxury lodges and private estates to brilliant city stays, we have access to 600+ handpicked properties, alongside hundreds of experiences. Think private chefs, cocktail making and bottomless brunches to spa treatments, boat trips, live entertainment and everything in between. What really makes Mojito different, though, is the personal touch. Every group has their own dedicated Mojito planner who helps build their weekend from start to finish. We take care of the organising, liaise with properties and suppliers, create itineraries and make group payments simple, so one person isn’t left trying to organise everyone. With low deposits, flexible individual payment plans and 17 years of experience creating thousands of group celebrations, we combine the choice of a big events company with the service and personality of a small one. Luxury vibes. Personal touch. Timeless memories. That’s Mojito.


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3.6

Average

TrustScore 3.5 out of 5

17 reviews

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3.6

All reviews

(17)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a fantastic weekend with Mojito…

We had a fantastic weekend with Mojito Events organising our hen do! Everything was great and we had such a lovely time celebrating together. Claire was so helpful and lovely throughout, making the whole experience enjoyable and stress-free. We really appreciate all the effort that went into helping make our weekend so special. Would definitely recommend Mojito Events to anyone planning a hen party! 🥂💕

October 16, 2026
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Rated 5 out of 5 stars

Would recommend Mojito events 100%

Would recommend Mojito events 100%
The process was super straight forward booking the stag do. I got assigned a personal point of contact (who always replied promptly). I gave them my budget and where I wanted to go and they sorted the rest. I sent each person in the group their individual payment link and the weekend itinerary. The accommodation, food & activities were brilliant and the main stag himself loved it. I’d deffo use them again for the next event. Or even just for a bit of an adventure weekend! Thanks Claire!

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Claire!

I’ve used mojito events for a few hen parties and birthdays over the years! They’ve always helped us pull off great parties with a smooth payment scheme, help to suit budget and always being very accommodating to budget, wants etc. Recently we’ve just come back from a hen party and used Claire to help us book our weekend she helped organise the best weekend and from the start has always being great at responding, reassuring, answering any questions and helping. Will definitely be booking again through Claire for the next event! Thank you so much.

October 2, 2026
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Reply from Mojito Events

Ahhh what a lovely review...thank you SO much! 🥰 The fact that you’ve trusted us with a few hen parties and birthdays over the years genuinely means the world to us.

And we LOVE the Claire shout-out! ❤️ We’re so pleased she helped make your latest hen weekend such a brilliant one...we’ll make sure she sees this!

We’ll be ready and waiting for the next celebration! 🥂✨

Lots of love from Claire and all of us at Mojito xx

Rated 5 out of 5 stars

Had the best time celebrating a hen do

Had the best time celebrating a hen do! Would highly recommend booking with Claire so many fun things to do the package was worth it

October 2, 2026
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Reply from Mojito Events

Thank you so much! 🥰 We’re absolutely thrilled you had such a brilliant hen weekend and loved everything included in your package!
We’ll make sure Claire sees your lovely shout-out too ❤️ She’ll be delighted!
Thanks for choosing Mojito to be part of the celebrations 🥂✨
Love from Claire & the Mojito team xx

Rated 5 out of 5 stars

Top experience from start to finish…

Top experience from start to finish would definitely recommend. Such a helpful team

June 13, 2026
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Reply from Mojito Events

Thank you so much for such a lovely review! 🥰 We’re so pleased you had a great experience with us from start to finish...that’s exactly what we aim for!
Thank you for recommending us too, it really does mean a lot ❤️🥂
Love from all the Mojito team xx

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Rated 5 out of 5 stars

Mojito Events were great definitely worth booking through

Mojito Events were great, Tayla was very helpful from the start down to every last detail, even when things changed she got onto it straight away to sort it out.
Even dealt with my numerous messages panicking that everything was sorted out.
Nothing was ever to much bother.
Thank you all so much
Great experience

September 12, 2026
Unprompted review
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Reply from Mojito Events

Thank you so much for such a lovely review! 💚

We’ll make sure Tayla sees this...she’ll be so pleased.

And please NEVER apologise for the panicky messages…keeping everything sorted and taking that worry away is exactly what we’re here for! 😂🍸

We’re so happy you had a great experience and thank you for trusting Mojito with your plans. 🥂

Team Mojito x

Rated 1 out of 5 stars

⭐️ hen do chaos

⭐️

Unfortunately, I can’t recommend Mojito Events based on my experience organising my hen weekend.

I originally booked through Mojito because I wanted the convenience of having everything organised for me and to take some of the stress out of planning my own hen do. Unfortunately, it ended up being the complete opposite.

Our weekend was booked months in advance, yet just 10 days before we were due to travel, I was informed that two of the activities I had agreed to back in May could no longer be provided. At that point, with five people having arranged time off work and the weekend being so close, cancelling simply wasn’t a realistic option.

What frustrated me most was that I ended up doing more research into the activities and suppliers than the company I had paid to organise the weekend. I even had to take emergency annual leave from work to sort everything out because of how close we were to travelling.

Initially, despite paying around £1,820, the refund being discussed was only around £500, which added even more stress to an already disappointing situation.

I do want to give credit where it’s due: once the situation was escalated, Jo, the Managing Director, contacted me personally, acknowledged that Mojito had let us down and apologised. We ultimately reached a resolution regarding the refund, which I appreciated.

However, by that point my Maid of Honour and I had essentially taken over the organisation ourselves.

And here’s the ironic part — we had an absolutely incredible hen weekend! 😂❤️

Panorama Cottages and Richard were fantastic, and once we organised the rest of the itinerary ourselves, everything came together brilliantly. We had such a good time and made memories I’ll genuinely treasure forever.

But unfortunately, I can’t credit Mojito for that.

I booked an events company specifically so that I wouldn’t have to organise and troubleshoot my own hen weekend at the last minute. Instead, the week before my hen I was stressed, chasing information, researching alternatives and rearranging plans myself.

The fact that we managed to turn it around and have such an amazing weekend almost makes the situation more frustrating, because it proved that the weekend we wanted was absolutely achievable when it was properly organised.

I’m glad Mojito eventually acknowledged the problems and resolved the financial side of things, but based on my experience, I personally wouldn’t book through them again.

The hen weekend: 10/10. 🥂
The experience of getting there: a completely different story. 👀

September 4, 2026
Unprompted review
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Reply from Mojito Events

Hi Gabby,

Thank you for taking the time to leave such a detailed review. I'm genuinely delighted that you had an amazing hen weekend in the end, but I'm also very sorry that the experience getting there was so stressful.

As I said when we spoke before your weekend, this booking simply wasn't handled to the standard I expect from Mojito. You booked with us specifically so that we would take care of the organising, and you should not have found yourself researching alternatives and trying to resolve arrangements so close to travelling.

There were circumstances outside our control with some of the suppliers involved, but identifying and resolving those issues was our responsibility (not yours) and we should have done so much sooner.

Once the situation reached me, my priority was to acknowledge where we'd fallen short, resolve the financial side fairly and do whatever we could to help you still have the brilliant weekend you'd been looking forward to. I'm very glad that Panorama Cottages and Richard were fantastic and that you and your friends ultimately had such a memorable time. Richard also said the same thing of you and your friends which is always lovely to hear.

We've also taken what happened with your booking seriously internally. Experiences like this are incredibly rare for us, but when we do get something wrong, it's important that we learn from it rather than make excuses.

I completely understand why your experience has affected your view of Mojito, and I'm sorry that on this occasion we didn't deliver the stress-free planning experience you came to us for.

I wish you a wonderful wedding and I'm genuinely pleased that, despite everything beforehand, the hen weekend itself was a 10/10. 🥂 Jo x

Rated 1 out of 5 stars

Ten women left stranded in London

This company left a hen party of ten women stranded in the middle of London on a bank holiday weekend. This came after inconsistency and chaos with the accommodation. When they eventually found us a flat, it didnt have enough beds and was unclean and unsafe. We then found a hotel on the day at the very last minute, which wasnt what we wanted for the hen party. Trying to get a refund was gruelling. We did not receive the product or service we paid for or were promised. The maid of honour spent the whole first day on the phone to the company rather than enjoying herself. It was a bank holiday so there was a skeleton staff working at Mojito, which makes little sense since our hen party and presumably others were also taking place.

April 3, 2026
Unprompted review
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Reply from Mojito Events

Hi Daisy,

I'm very sorry that the accommodation problems caused such a stressful start to your weekend. Having plans disrupted at the last minute is exactly what nobody wants when they've arrived in London for a celebration, and we completely understand the frustration and disappointment this caused.

I would, however, like to clarify one point for anyone reading this review. At no stage did we leave your group stranded. When the original accommodation became unavailable at very short notice, we remained in communication with the group while alternative arrangements were being made. When it became clear that the replacement apartment that the accommodation company offered was not an acceptable solution (FAR from it), our absolute priority was ensuring that all ten guests had somewhere suitable and safe to stay.

A hotel was subsequently found and accepted by the group. We fully appreciate that a hotel was not the accommodation you had originally booked or wanted for your hen weekend, and we're very sorry that the failure of the original arrangements meant your plans had to change.

We also accept that far too much of the Maid of Honour's first day was taken up dealing with the situation. Regardless of where the original accommodation problem arose, you booked through Mojito so that we would take care of arrangements, and the disruption you experienced was not the standard of service we expect to provide.

The financial side of the complaint has since been resolved and a refund processed, and we've reviewed the circumstances surrounding this booking internally.

We are genuinely sorry that your weekend began this way. However, I did want to reassure both your group and future customers that the safety of our guests was our priority throughout, and we continued working with the group until suitable alternative accommodation had been secured.

Jo
Managing Director
Mojito Events

Rated 1 out of 5 stars

Ruined weekend and withheld deposit—Avoid Mojito Events

Booked a trip for 14 guests through Mojito Events. During the stay, the property lost all running water for 8 hours (no toilets or showers), which they absurdly tried to blame on our party. After the trip, they withheld £500 of our security deposit for a torn hot tub cover, claiming a handyman verbally reported it was fine before we arrived.They have completely ignored our formal emails requesting standard, time-stamped pre-arrival photos and an official replacement invoice. A clear breach of consumer rights. If you value your money and expect working facilities, look elsewhere. Now escalating via Section 75 to get our money back.

July 17, 2026
Unprompted review
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Reply from Mojito Events

Hi Lewis,

We're sorry that you're unhappy with the outcome following your stay, but we do need to provide some important context to this review.

The £500 retained from your security deposit was not retained by Mojito Events as revenue or profit. It was paid to the property owner/company following issues reported during and after your group's stay.

These issues were not limited to the hot tub cover. We also received complaints regarding members of the group behaving inappropriately outside the property during your stay, including running naked in the fields nearby!

The property company subsequently had to compensate the neighbouring family as a result of the disruption caused during your stay.

The property company initially sought £1,000 from the security deposit. Mojito did not simply accept this on your behalf; we challenged the amount and supported your group in getting the deduction reduced to £500.

We appreciate that the interruption to the property's water supply was extremely inconvenient and understand your frustration about that. However, this was a separate issue from the complaints and damage reported following the stay and does not negate the property's right to make a claim against a security deposit where it believes loss or damage has occurred.

We have communicated with both your group and the property company regarding the dispute and are sorry that you remain unhappy with the outcome. However, we don't believe it would be accurate to suggest that Mojito simply withheld £500 without reason or explanation.

Jo
Managing Director
Mojito Events

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Rated 1 out of 5 stars

No follow up to major complaint

Unfortunately Mojito Events have allowed myself and my best friend’s Hen-do party to stay in a house that was riddled with black mould behind a bed frame (headboard!)

April 13, 2026
Unprompted review
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Reply from Mojito Events

Hi Nadine,

We're very sorry that you were concerned by what you found during your stay. Guest safety and the standard of the properties we work with are extremely important to us, so any report of this nature is taken seriously.

We would, however, like to clarify the suggestion that Mojito knowingly allowed your group to stay in a property that was “riddled with black mould.” The owner/manager of this property owns lots of houses that we work with frequently and we know how he prioritises cleanliness of such properties.

Following your stay, the property owner arranged for the area concerned (which was localised behind a headboard) to be professionally inspected by a damp specialist. We were subsequently advised that the issue was not damp within the property, but localised mould believed to have developed following a liquid spillage behind the bed.

There had been no indication before your stay that the property had a damp or mould problem and therefore nothing that Mojito could reasonably have been aware of before your arrival.

We completely understand that discovering mould of any kind behind a bed would be unpleasant and concerning, and we would never dismiss that. However, describing the entire house as being “riddled with black mould” does not reflect the findings subsequently reported to us following the inspection.

We are sorry that this affected your experience of the property and appreciate you bringing the issue to attention so that it could be investigated.

Jo
Managing Director
Mojito Events

Rated 5 out of 5 stars

Hen party

Jen helped us plan a hen party for our friend. She was able to find a deal which was competitively priced but didn’t compromise on the quality of the venue or activities. The location was stunning and the suppliers all communicated well. They even managed to help with some very last minute requests.

May 1, 2026
Unprompted review
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Reply from Mojito Events

Thank you so much for such a lovely review! 💚

We’re so pleased you loved the venue and activities and that we could help with those last-minute requests too! We hope you all had the most amazing hen weekend and made some fabulous memories. 🍸🥂

Come back to us soon Rebecca....Jo & Team Mojito x

Rated 5 out of 5 stars

Jen at Mojito was fabulous and dance company

Jen at Mojito was fabulous. Really good communication and organisation. We used mojito for our hotel & dance class. I wanted to do something a little bit different for my dance class which was a flash mob. The dance company were very accommodating. I gave them our music mix and then they choreographed a dance for us. After our session we have almost smashed it . Now into perfecting it and performing at my wedding.
Thank you so much to our dance teacher Lauren ( I hope I have got your name correct ) she had to put up with us wanting to go it over and over🫶🏻. Thank you for being so patient with us.
Very much appreciated all your help and will definitely be spreading the word how good mojito a d the dance company were. Thanks again 🥰

May 2, 2026
Unprompted review
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Reply from Mojito Events

Ahh we LOVE this!! 💚

A flash mob at the wedding sounds absolutely brilliant...PLEASE let us know how the final performance goes! 💃🥂

We're so pleased the dance team were able to take your music and create exactly what you had in mind (and patiently cope with all those extra rehearsals! 😂).

Thank you so much for choosing Mojito and for spreading the word Donna... it genuinely means the world to our little team. Have the most AMAZING wedding! 🍸💚

We hope to hear from you again soon...Jo & Team Mojito x

Rated 5 out of 5 stars

Really well organised

Really well organised, we had the best time at ladies day

April 10, 2026
Unprompted review
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Reply from Mojito Events

Thank you so much! 💚

We’re so pleased you had such a brilliant time at Aintree Ladies Day...it’s one of our absolute favourite days of the year too! 🥂🏇

Thank you for travelling with Mojito and hopefully we’ll see you again! 🍸

Jo & Team Mojito x

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Rated 5 out of 5 stars

Fantastic booking company

Fantastic booking company, really helpful and I ended up having a fantastic hen do! The house we stayed in was amazing and organising activities was so simple with the help from mojito!

April 3, 2026
Unprompted review
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Reply from Mojito Events

Thank you so much for your lovely review! 💚

We’re so pleased you had such a fantastic hen weekend and loved the house! Making all the organising feel easy is exactly what we’re here for, so we LOVE hearing this 🥰

Thank you for choosing Mojito! 🍸🥂

Jo & Team Mojito x

Rated 1 out of 5 stars

Scammers!!

Scamming company sending texts from 62884 to scam people claiming to be “Binance” and asking people to ring 0800 002 9172 which is linked to this company

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great organised company and very…

Great organised company and very friendly staff, a pleasure to work with.

October 26, 2024
Unprompted review
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Reply from Mojito Events

Thank you so much! 💚

It’s always a pleasure working with you guys too...here’s to many more brilliant events together! 🍸🥂

Jo & Team Mojito x

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