The wardrobe quality is very good for it price love it so much and the color design 😍. I always love buying from mondo convenienza.
Company replied

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The wardrobe quality is very good for it price love it so much and the color design 😍. I always love buying from mondo convenienza.
Company replied
Most kitchen appliances developed faults in less than 3 years. When the engineer came to check, he told us they were not new when we purchased the kitchen, he showed us the different parts used insid... See more
General easy experience good service in the showroom. Quick pick up at the warehouse. The furniture was wanted was available immediately. The instruction of assembly of the furniture is very complic... See more
Very friendly and competent staff. Emanuel and Matteo provided us with a sound and helpful planning session for our kitchen in English. The offering of the shop is pretty big and all of the kitchens a... See more
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The wardrobe quality is very good for it price love it so much and the color design 😍. I always love buying from mondo convenienza.

Reply from Mondo Convenienza Italia
Thank you so much. All the staff has very nice. They assisted me and give the best they can help me. Im so grateful

Reply from Mondo Convenienza Italia

Reply from Mondo Convenienza Italia

Reply from Mondo Convenienza Italia

Reply from Mondo Convenienza Italia
Amazing service from beginning to end. From speaking to the helpful agent to place the order and from the delivery people that delivered and assembled my new bed!

Reply from Mondo Convenienza Italia
The after sales service could be improved. we have not always received vat refunds.
Good day.
Terrible experience as they kept delaying my kitchen delivery and when they delivered it one of the top was the wrong size . So they said they will replace it within two weeks. Now it’s nearly a month and still they said the piece to be replaced hasn’t arrived and they can’t tell me when it will be delivered . Taking into account I have ordered the kitchen early April and I am still having ti wait for them ti rectify the error, this is the worst customer care I ever experienced.
Most kitchen appliances developed faults in less than 3 years. When the engineer came to check, he told us they were not new when we purchased the kitchen, he showed us the different parts used inside the dishwasher that were not original . We also had problems with the fridge freezer, hob & tumble dryer. After sales service is not good at all. Wouldn’t recommend.
Davidel was the salesperson that assisted us in choosing the furniture. He is very patient and explains in details. The delivery was done on time and very happy with the furniture.

Reply from Mondo Convenienza Italia
Delivered on the date promised, on time promised. The technicians were professional and nice and did a great job assembling the kitchen. I would definitely recommend Mondo Convenienza.

Reply from Mondo Convenienza Italia
Delivery was perfect, not an easy job for the delivery service when you live on a main road. Table assembled well and the delivery men were courteous and respectful. I will definitely be buying from Mondo Covenience again .

Reply from Mondo Convenienza Italia
In February we visited the Perugia Store twice and eventually spent a considerable amount of money over 3 orders scheduled for delivery and installation over 3 different dates in April and May,
Without exception the whole ordering and buying and organising process foreach delivery was exceptional. Everything was effected and conducted online and the process, was simple, seamless and very effective with very good communication throughout
The Deliveries were well planned, timely and everything was done to a very pleasing standard!
Without doubt a very positive experience and would highly recommend them.

Reply from Mondo Convenienza Italia
It was very perfect end my cat loved it very muc
Worst customer care ever
We ordered a bedroom which included the bed. On the invoice it is written that it includes the bed ,but they told us there is a misunderstating and the bed is not included. Customer care dont even let you speak. They told me listen to what i have to offer. Which is 10% and which they dont know if the bed alone exist. They told me to go to the store and check there. Which we are not from sicily. I tried to explain that this is unaccaptable and told me thats all i can do. We apologize. Its fake advertestiment. Because it was written that it includea the bed. If it is not resolved will never biy again from there. Anf will not give good reviews to anyone trying to buy from there. I expected better .
@mondoconvienza. Can someone helpful help us with the matter?
@mondoconvienza
Commisione : LR63MU520
@monsiconvienza. Where can i send you the other details?

Reply from Mondo Convenienza Italia
Very positive experience. The order process was easy. The delivery was on the very minute. Assembly was quick and well done. Very nice people too. We are happy and will buy again.

Reply from Mondo Convenienza Italia
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