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mooreplc.com 

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Industrial Equipment Supplier
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Company details

  1. Industrial Equipment Supplier

Written by the company

Moore Automation provides a diversified range of products to meet any process control and automation challenges in the industry. We stock and distribute PLC, DCS, TSI controllers, input/output moudules, power supplies, sensors, HMI, cables, rack/chassis. We keep in our stock a variety of spare parts to serve the urgent need in critical time or in time of unexpected breakdown. This ensures that your capital is not tied up unnecessarily and help to protect production if problems arise with the normal supply chains. Corporate Values The best practices in the business world are observed and implemented in our organization. In achieving business objectives, we highly value integrity, trust, honesty, social responsibility and moral and business ethics. The following principal elements of ethics and business standards are not optional but a commitment pledged organization wide.

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Rated 1 out of 5 stars

This company is not trustable.

This company is not trustable.
They sell used scrap parts as new!
They don't take parts back and stole our money.
SCAMMMM!!!!😡
DON'T BUY HERE!!!

August 21, 2023
Unprompted review
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Reply from mooreplc.com

Sorry that you had such an negative experience with Moore Automation. As we communicated to you during your order process it appeared that our supplier supplied us the used part and again we are sorry for this. As soon as we try to make up your loss. However on your request we cancelled the resource and refunded you.
We hope that this experience will not stop you from enquiring with us in the future.

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Rated 1 out of 5 stars

Stay away from these Chinese companies MoorePLC and Amikon

STAY AWAY AT ALL COST!!!! MoorePLC.com, automationdcs.com and Amikon.cn are the same owner. They are liar and cheater especially the manager named Miya Zheng. They will lie to you that they have in stock and can ship within one week. They will push you until you made a payment. Once you paid, they locked you in. Over 3 months, they did not deliver because they don't have in stock. You CAN'T cancel your order. They will make you wait until they have it. They sent the shipment to us 4 months later.

There was one separate incident last year that they can't ship the good. They refunded our money but not in USD!!! We wired the payment in USD. But they refunded in RMB and they can wire the money to China bank account ONLY! Not to our US bank account!

June 12, 2020
Unprompted review
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Reply from mooreplc.com

Thank you for taking the time to leave a review,
I have reviewed the delay in question and can only apologise. It appears we had a supplier change that caused a communication error and thus an unnecessary delay on your order. We have taken steps to improve this process should the same situation re occur.
About payment refund method, we also improve our terms.
We hope you can give us a chance to help you again in the future.

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