MOS MOSH Reviews 

1,032
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Clothes are great but customer service is a nightmare. Wanted to return an item. Contacted them and kept getting AI generated response saying my order didnt exist. Finally got round that after numerou... See more

Company replied

Rated 5 out of 5 stars

Beautiful quality, soft warm and great fitting jeans, went down a size and perfect.

Company replied

Rated 5 out of 5 stars

Love Mos Mosh clothing. The quality is fantastic. Ordered MMMined skirt & matching top. Emailed to find out dimensions & received swift response. Items arrived in 7 days (to Ireland). Very happy with... See more

Rated 5 out of 5 stars

Absolutely fantastic! MosMosh impresses me on every level! The quality of the clothing is outstanding – every piece feels high-end and fits perfectly. You can tell that a lot of attention is paid... See more

Company details

  1. Women's Clothing Store
  2. also in
  3. Fashion Designer

Written by the company

MOS MOSH was founded by Kim Hyldahl in 2010. We are known for our high quality, designs with a twist and styles for all types of women. The perfect fits and the chic look that characterize jeans from MOS MOSH are known and loved by women all over the world. MOS MOSH is today a leader in luxury jeans and tailoring.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,032)

140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful quality

Beautiful quality, soft warm and great fitting jeans, went down a size and perfect.

October 15, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you so much for your lovely review!

We're delighted to hear that you love the quality, comfort, and fit of your new jeans, and that you found the perfect size.

We truly appreciate you taking the time to share your experience.❤️

Rated 1 out of 5 stars

Wouldn’t waste your money…

Bought size 28” jeans and received them once I came back from working away, they were a 33” waist!!! Not 28. Contacted customer service as it was too late to return them seemingly, but what do you do when you work away for a month? What a waste of money. Would never shop with them again! £69 for sale jeans that are not the size they promise. Disgraceful and won’t recommend to any friends.
E193106 If they ever want to actually answer my complaint! But doubt it.
Poor product and very poor service.

August 8, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

We are very sorry to hear about your experience with your order and sincerely apologize for disappointment this has caused.
We can see that we offered to create a return for you and let you know that we would be happy to assist you further if you replied to our email. Unfortunately, we did not hear back from you at the time, and we therefore were unable to proceed with the return.
If you would still like our assistance, please feel free to reply to our email. We would be more than happy to look into the matter and help you find a suitable solution

Rated 5 out of 5 stars

Mos Mosh Reloved

I bought a pair of jeans from the reloved section on the Mos Mosh website. They arrived 3 days later, in perfect condition, they look like they were never worn. Such great value for money. Highly recommend Mos Mosh, either new or reloved - the quality is amazing.

September 1, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you so much for your wonderful review! 💕 We’re delighted to hear that you’re so happy with your MOS MOSH Reloved jeans.

It’s fantastic to know that you appreciate the quality and value of our Reloved collection. We hope you’ll enjoy your new favourite jeans for many years to come! ✨

Rated 5 out of 5 stars

Great quality clothing and good…

Great quality clothing and good delivery time.

August 18, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you so much for your lovely review! 😊 We’re delighted to hear that you’re happy with the quality of our clothing and the delivery time.💕

Rated 5 out of 5 stars

My favourite shop label is Mosh Mos I…

My favourite shop label is Mosh Mos I love everything I buy great quality excellent service thank you Mosh mos

July 28, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you so much for your wonderful review! 🥰 We’re so happy to hear that MOS MOSH is one of your favourite labels and that you love the quality of our styles and our service.

We truly appreciate your kind words and hope you’ll continue to enjoy your MOS MOSH favourites! 💕

Rated 4 out of 5 stars

High quality garments to a reasonable…

High quality garments to a reasonable price. High percentage of natural and Organic materials. Timeless pieces that feels modern. I especially like their coats, jackets and trousers. Easy order and return process.

June 27, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you so much for your kind review! 💛

We’re very happy to hear that you appreciate the high quality of our garments at a reasonable price, as well as our focus on natural and organic materials.

Your feedback truly motivates us to keep doing our best.

Rated 5 out of 5 stars

Ordered wrong size

Ordered wrong size and I emailed immediately and initially I was told there was nothing that could be done but them a refund was processed and it save me all the trouble of returning the wrong size - excellent customer service

March 10, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Hi Kate,
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that our team could help resolve the issue quickly and make the process easy for you. It’s great to know you had a positive experience with our customer service.

Rated 5 out of 5 stars

Buying process

Buying process, the delivery process and the product itself were all excellent. The MM Ellen night pants is one that really suits me and I would love to get it in the other colours and I have filled in my email to be notified. If they come in I would ask that please you get in the other colours

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Mmmined knit skirt & top

Love Mos Mosh clothing. The quality is fantastic. Ordered MMMined skirt & matching top. Emailed to find out dimensions & received swift response. Items arrived in 7 days (to Ireland). Very happy with my purchase. It's so beautiful. Looks great worn together & the top is great with jeans.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

I haven’t received the parcel as yet

I haven’t received the parcel as yet. Delivery time is far too long

February 10, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

We are sorry to hear about your delivery time. Thank you for your feedback.
We are very sorry for your experience with the delivery of your order. We aim to deliver orders within the following timeframes:
UK: 4–7 working days
Ireland: 5–7 working days
EU: 2–5 working days
Denmark: 1–3 working days
Please contact our customer service if the delivery is taking longer than expected, and we will be happy to assist you.

Rated 3 out of 5 stars

Lovely clothes - VERY VERY slow delivery, beware

Lovely clothes, but the delivery from Denmark is very very very slow. Website claims 2-5 working days, but its 3-4 WEEKS!! Not the first time either.

February 9, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you for your feedback.
We are very sorry to hear about the delay with your delivery. This is certainly not the delivery time we aim for, and we apologize for the inconvenience.
If your delivery is taking longer than our expected time, please contact our customer service, and we will be happy to assist you.

Rated 2 out of 5 stars

Have been a huge fan of Mos Mosh for…

Have been a huge fan of Mos Mosh for years have bough direct from website and from boutiques selling it. However last transaction was poor, purchased a Jacket direct from website ( You need to look at sizing too an xs shouldn't be massive on a UK size 8). Needed to return it, the option given for Ireland returns was GLS. However the only GLS drop off points are in Dublin, about a 3 hour drive for me. Sent a message explaining this and requesting GLS collect. Got what i believe was an automatic AI reply, Saying not possible needs to be dropped off to GLS. Replied back again, got same response back, after a bit of tennis match emails, explained that this is not good enough ( bear in mind that the delivery was done via AN Post - Irish postal system - not GLS) and it needs to be escalated. After a few days an actual person replied to my mail and sent me a DHL return label which i can send via the posta office. This is something that needs to be looked at for your Irish customers, returns needs to be easy to do for us, having experienced the above, it would put me off buying direct from Mos Mosh in future and has changed my opinion of the brand
Editing my review in response to Mos Mosh response
You need to review your T+C's on returns being handled, if you look ay GLS website, the only drop of points are in Dublin, Dublin is only one of 32 counties in Ireland, its not suitable for 80 percent of the population of the country. Also aswell if the option to provide a DHL label is a service you can provide why is that offered as an option when you click on return, shouldn't have to had chase for that option. If GLS is who you use for your returns why do you delivery via the postal service ? You need to improve on this

January 9, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you very much for your feedback.

We sincerely apologize for the experience you had with your recent order. As part of our terms and conditions, returns in Ireland are normally handled via GLS, however, we fully understand that this was inconvenient for you. As a service, we were happy to provide a DHL return label so that you could return the jacket via DHL, and we always aim to support our customers whenever possible.

Please note that you are always welcome to request personal assistance if you experience challenges with AI responses, we are more than happy to help directly. Your feedback is greatly appreciated, and we will continue to explore ways to improve the return process for our Irish customers.

We truly value your long-standing support of Mos Mosh and hope to welcome you again in the future.

Rated 3 out of 5 stars

Clothes are great BUT …

Clothes are great but customer service is a nightmare. Wanted to return an item. Contacted them and kept getting AI generated response saying my order didnt exist. Finally got round that after numerous emails and repittion. Sent item back, no word on refund, miraculously got email saying I'd been refunded but only when I chased it up. However, money is still yet to appear in the bank. Very bored of emailing mos mosh and will never order directly from them again

January 14, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you for your feedback. We are very sorry to hear about your experience and sincerely apologize for the inconvenience caused.

Please know that it is always possible to request personal contact. You are welcome to reach out to us with your order number and ask for personal assistance.

We truly regret that your experience did not meet your expectations and hope we can improve this for you in the future.

Rated 2 out of 5 stars

Quality does not match the price tag, customer service just shrugs off quality issues

Paid €190 for a pair of leather leggings, looked after them and stored them as instructed yet within months they are losing shape and now completely saggy around the thighs. They look awful now.

I messaged customer service about this issue, asking if they at least have advice on how to restore form. They shrug this off by saying that it is a natural material that warps, follow the care instructions and good luck. You think if they knew all along that these wouldn’t hold there’d be a warning before you’re being charged an arm and a leg. I’ve had other leather trousers and never had these issues, leaving me to conclude that this is the result of poor craftsmanship. Between poor quality and bad customer service I will not be returning to this brand.

UPDATE: nice that the company replies here that I can contact them directly and they would assist me. If you bothered reading the review you would see that I of course did try to contact the customer service first to resolve this. They just did not offer any help.

January 3, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you for your feedback. We are very sorry to hear about your experience with the leather leggings and that they did not meet your expectations. We completely understand your frustration and regret that your concerns were not handled to your satisfaction.

You are always welcome to contact us directly, and we will do our very best to assist you.

Rated 5 out of 5 stars

I’m absolutely delighted with this…

I’m absolutely delighted with this blouse, particularly since it has a collar. I have the collarless version in blue. It’s true to size and the colour is beautiful, very flattering.

December 12, 2025
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you so much for your wonderful review! 💛
We’re thrilled to hear that you love your blouse and that the fit and colour are just right. It’s always great to know our designs make you feel confident and happy!

Rated 5 out of 5 stars

On the high end price but quality and…

On the high end price but quality and detail is amazing 100% happy with my bomber jacket

December 3, 2025
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you so much for your review! 💛
We’re delighted to hear that you’re happy with the quality and details of your bomber jacket. Enjoy wearing it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look