Clothes are great but customer service is a nightmare. Wanted to return an item. Contacted them and kept getting AI generated response saying my order didnt exist. Finally got round that after numerou... See more
Company replied
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Clothes are great but customer service is a nightmare. Wanted to return an item. Contacted them and kept getting AI generated response saying my order didnt exist. Finally got round that after numerou... See more
Company replied
Beautiful quality, soft warm and great fitting jeans, went down a size and perfect.
Company replied
Love Mos Mosh clothing. The quality is fantastic. Ordered MMMined skirt & matching top. Emailed to find out dimensions & received swift response. Items arrived in 7 days (to Ireland). Very happy with... See more
Absolutely fantastic! MosMosh impresses me on every level! The quality of the clothing is outstanding – every piece feels high-end and fits perfectly. You can tell that a lot of attention is paid... See more
MOS MOSH was founded by Kim Hyldahl in 2010. We are known for our high quality, designs with a twist and styles for all types of women. The perfect fits and the chic look that characterize jeans from MOS MOSH are known and loved by women all over the world. MOS MOSH is today a leader in luxury jeans and tailoring.
Nørregyde 3, 6000, Kolding, Denmark
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Beautiful quality, soft warm and great fitting jeans, went down a size and perfect.

Reply from MOS MOSH
Bought size 28” jeans and received them once I came back from working away, they were a 33” waist!!! Not 28. Contacted customer service as it was too late to return them seemingly, but what do you do when you work away for a month? What a waste of money. Would never shop with them again! £69 for sale jeans that are not the size they promise. Disgraceful and won’t recommend to any friends.
E193106 If they ever want to actually answer my complaint! But doubt it.
Poor product and very poor service.

Reply from MOS MOSH
I bought a pair of jeans from the reloved section on the Mos Mosh website. They arrived 3 days later, in perfect condition, they look like they were never worn. Such great value for money. Highly recommend Mos Mosh, either new or reloved - the quality is amazing.

Reply from MOS MOSH
Great quality clothing and good delivery time.

Reply from MOS MOSH
My favourite shop label is Mosh Mos I love everything I buy great quality excellent service thank you Mosh mos

Reply from MOS MOSH
High quality garments to a reasonable price. High percentage of natural and Organic materials. Timeless pieces that feels modern. I especially like their coats, jackets and trousers. Easy order and return process.

Reply from MOS MOSH
Ordered wrong size and I emailed immediately and initially I was told there was nothing that could be done but them a refund was processed and it save me all the trouble of returning the wrong size - excellent customer service

Reply from MOS MOSH
Buying process, the delivery process and the product itself were all excellent. The MM Ellen night pants is one that really suits me and I would love to get it in the other colours and I have filled in my email to be notified. If they come in I would ask that please you get in the other colours
Love Mos Mosh clothing. The quality is fantastic. Ordered MMMined skirt & matching top. Emailed to find out dimensions & received swift response. Items arrived in 7 days (to Ireland). Very happy with my purchase. It's so beautiful. Looks great worn together & the top is great with jeans.
I haven’t received the parcel as yet. Delivery time is far too long

Reply from MOS MOSH
Lovely clothes, but the delivery from Denmark is very very very slow. Website claims 2-5 working days, but its 3-4 WEEKS!! Not the first time either.

Reply from MOS MOSH
Have been a huge fan of Mos Mosh for years have bough direct from website and from boutiques selling it. However last transaction was poor, purchased a Jacket direct from website ( You need to look at sizing too an xs shouldn't be massive on a UK size 8). Needed to return it, the option given for Ireland returns was GLS. However the only GLS drop off points are in Dublin, about a 3 hour drive for me. Sent a message explaining this and requesting GLS collect. Got what i believe was an automatic AI reply, Saying not possible needs to be dropped off to GLS. Replied back again, got same response back, after a bit of tennis match emails, explained that this is not good enough ( bear in mind that the delivery was done via AN Post - Irish postal system - not GLS) and it needs to be escalated. After a few days an actual person replied to my mail and sent me a DHL return label which i can send via the posta office. This is something that needs to be looked at for your Irish customers, returns needs to be easy to do for us, having experienced the above, it would put me off buying direct from Mos Mosh in future and has changed my opinion of the brand
Editing my review in response to Mos Mosh response
You need to review your T+C's on returns being handled, if you look ay GLS website, the only drop of points are in Dublin, Dublin is only one of 32 counties in Ireland, its not suitable for 80 percent of the population of the country. Also aswell if the option to provide a DHL label is a service you can provide why is that offered as an option when you click on return, shouldn't have to had chase for that option. If GLS is who you use for your returns why do you delivery via the postal service ? You need to improve on this

Reply from MOS MOSH
Easy to order online. Very good price on Sale.
The website is very easy to navigate. Products can be viewed by image or as worn by a model . This gives the opportunity to view how the garment looks from all angles. Placing an order was easy and goods were delivered beautifully packed and in a timely manner
Clothes are great but customer service is a nightmare. Wanted to return an item. Contacted them and kept getting AI generated response saying my order didnt exist. Finally got round that after numerous emails and repittion. Sent item back, no word on refund, miraculously got email saying I'd been refunded but only when I chased it up. However, money is still yet to appear in the bank. Very bored of emailing mos mosh and will never order directly from them again

Reply from MOS MOSH
Paid €190 for a pair of leather leggings, looked after them and stored them as instructed yet within months they are losing shape and now completely saggy around the thighs. They look awful now.
I messaged customer service about this issue, asking if they at least have advice on how to restore form. They shrug this off by saying that it is a natural material that warps, follow the care instructions and good luck. You think if they knew all along that these wouldn’t hold there’d be a warning before you’re being charged an arm and a leg. I’ve had other leather trousers and never had these issues, leaving me to conclude that this is the result of poor craftsmanship. Between poor quality and bad customer service I will not be returning to this brand.
UPDATE: nice that the company replies here that I can contact them directly and they would assist me. If you bothered reading the review you would see that I of course did try to contact the customer service first to resolve this. They just did not offer any help.

Reply from MOS MOSH
I’m absolutely delighted with this blouse, particularly since it has a collar. I have the collarless version in blue. It’s true to size and the colour is beautiful, very flattering.

Reply from MOS MOSH
On the high end price but quality and detail is amazing 100% happy with my bomber jacket

Reply from MOS MOSH
Always good quality and I love the styles. Jeans, Wool, Jackets - I cannot decide for my favorite!
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