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Mott & Bow Reviews 12,712

•
TrustScore 3.5 out of 5

3.5

Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 8,292 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the products to be of good quality, with many appreciating the comfort and fit of items like jeans and t-shirts. The ordering process and delivery are often described as seamless and quick, contributing to a positive purchasing experience for many. However, some people were dissatisfied with the return policy, noting issues with being offered only store credit or exchanges instead of refunds, and having to pay for return shipping, especially for international returns. Additionally, some reviewers experienced inconsistencies with sizing and fit, finding certain items to be different from expectations or previous purchases.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers praise the quality, comfort, and stylish... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many praising the high quality, comfort, and... See more

Order

Customers had ambiguous experiences with order. While many found the online ordering process seamless,... See more

Return policy

Customers express significant dissatisfaction with the return policy. Many reviewers report that they cannot... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise the quick delivery times,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have now purchased products from the three or four major t-shirt brands. Your T-shirt I find to be the best of the four. My only comment is the sizing is almost one whole size small. Size up should... See more

Rated 4 out of 5 stars

I had a really positive experience with the jeans I purchased. The fit was spot on right out of the box, and the material felt high quality without being stiff or uncomfortable. They held their shap... See more

Rated 3 out of 5 stars

Order fulfillment was fine. One item was great, another not my style. But the turnoff was the blast of marketing followup, as well as their inability to refund anything, requiring you to use your mone... See more

Rated 3 out of 5 stars

HI. My husband originally ordered some jeans on your website. They didn’t fit and he wanted to return them. Unfortunately, he found out about your return policy which is quite unfavorable I might a... See more

Company details

  1. #245 of 294 best companies in Clothing Store
  2. #66 of 82 best companies in Men's Clothing Store
  3. #102 of 137 best companies in Women's Clothing Store

Written by the company

Elevated, premium jeans, tees and shirts you'll want to live in. We, uniquely, offer fair pricing for the best quality basics. Opt in to our free home try-on program.

Contact info

3.5

Average

TrustScore 3.5 out of 5

13K reviews

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Rated 1 out of 5 stars

Fabric quality is poor

Fabric quality is poor. I can see through each of the tshirts, even the black and navy. The design is short in the body. If you are 5’9 or taller you will be tugging this tshirt down. Noting special about the sizing for larger breasts either. These are not worth the money.

May 1, 2026
Rated 1 out of 5 stars

The fit runs slim

The fit runs slim. I am a 57-year-old man who works out but still has a belly, and the cut of your T-Shirts is extremely unfavorable. If you have a skinny build, I'm sure it's a great look.

May 3, 2026
Rated 4 out of 5 stars

I like the product

I like the product, but it takes too long to receive the product after ordering. Further, shorter inseam should be offered. Some customers are shorter than 5’10 and need an inseam of 28 or 29. I now have to spend more money on an expensive jean in order to wear them.

May 4, 2026

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