Mountain Base logo
Visit website

Mountain Base Reviews 

2
•
TrustScore 4 out of 5

3.8

Vacation Rental
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Vacation Rental
  2. also in
  3. Chalet
  4. Holiday Accommodation Service
  5. Vacation Home Rental Agency

Written by the company

Mountain Base provide a rental management service covering properties within Chamonix and Chamonix Les Praz. Our aim is to provide quality accommodation to ensure guest satisfaction. Therefore, all the properties in our portfolio include free WIFI, parking, well-equipped kitchens and laundry facilities.

Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(2)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A company with real integrity

I am a freelance property photographer and have worked with a number of agencies and private owners across the Alps - I have worked with Mountain Base for many years and they are a company with massive integrity and honesty. The properties are all run with an amazing team behind it and loads of experience. I was compelled to say something on this site when I saw they had a few negative reviews which i believe does not reflect this company. They have a great standing in the valley and for good reason.

October 16, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Advertised prices not honoured

We booked and paid a deposit for 6 nights accommodation at Chalet Green Forest in May/ June. It is advertised on the website as is part of an “ongoing development… with the other three (properties) to complete over the coming months” (aka in a building site) and “it is offered at introductory rates”. We booked as thought it was a good price despite being in a building site. We received an email today telling us that they would cancel our booking as could not honour the advertised “introductory” price and offered to rebook at an increased price of almost 400%! Disappointing and unethical to say the least!

April 13, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look