Mouthmatters Reviews 

3
•
TrustScore 4 out of 5

3.9

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3.9

Great

TrustScore 4 out of 5

3 reviews

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3.9

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(3)

1 review in the last 12 months

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Rated 5 out of 5 stars

You will not be disappointed

It was the wise King Solomon who said there is safety in presence of those who know what they are about. This is certainly true of all of those who offer their gifts & talents at Mouth Matters, Chester.

My wife & I have been attending MM for a few years and are very impressed by all the work done on our teeth. We have had a large variety of necessary work done & have never been disappointed.

We find the Clinicians & Staff warm & friendly and there have been times when we have laughed together.

We have no hesitation in recommending this practice to others.
Russ & Lesley Howell.. April 2026.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Dr Gabi Tschoepe is an excellent…

Dr Gabi Tschoepe is an excellent dentist and facial aesthetician. She is attentive, caring, gentle, has a fantastic technique, and her attention to detail is amazing. I would not go anywhere else. Thank you, Gabi and Team! X

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

I had an awful experience at this practice.

I had an awful experience at this dentist.
I have been attending this practice for my dental hygiene and this has been fine so far.
Following the replacement of a filling on my molar by Dr Gabi, I have started to have severe tooth pain which continued for 2 weeks. I could not sleep at night and I needed to take paracetamol multiple times a day.
Dr Gabi took an x-ray of the tooth, but she was not sure why I had pain, as she has never had this issue before. The only option she offered me was to take antibiotics although no infection was present.

I fortunately found a dentist in Manchester and I was lucky that he immediately understood the issue: I needed a root canal treatment has my tooth nerve was dying following a big filling.

My pain settled within 8h but I had to postpone my flight to have this treatment.

I am very disappointed with Dr Gabi’s service:
- she did not care in contacting me to check how I was (considering the long BH weekend)
- she did not give me any specific treatment (as unfortunately, I don’t think she had enough knowledge and/or experience to understand this issue)
- she was not prompt to refer me to another dentist

This cost me not only 2 weeks of pain, but also high cost for postponing the flight as well as for the root canal treatment, ending paying approx. £850 ! In addition, my tooth’s nerve was damaged and had to be removed.
I work in a medical field, and this experience with Dr Gabi has been unacceptable from a medical point of view.

I think Dr Gabi should consider improving her general knowledge or restricting her work to what she is able to do, without engaging dental work which is out of her competence and knowledge.

April 4, 2023
Unprompted review

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