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Mrswainstons Reviews 

3
•
TrustScore 3 out of 5

3.0

Confectionery
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Company details

  1. Confectionery
  2. also in
  3. Candy Store
  4. Chocolate Shop

Contact info

3.0

Average

TrustScore 3 out of 5

3 reviews

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1-star

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3.0

All reviews

(3)

3 reviews in the last 12 months

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Rated 2 out of 5 stars

You do not get the gift box advertised.....

Ordered the build your own Christmas box and the picture showed my choice of sweets in a box with a ribbon and Merry Christmas.....
Be aware this is not what you get!! It's a small brown cardboard box with no greetings etc! You also have to pay £4.99 delivery as not available in the shop even tho you live 2 streets away!
This is extremely misleading and possibly something trading standards should look into
On the positive the sweets are great

November 13, 2026
Unprompted review
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Rated 2 out of 5 stars

Made my order after seeing it on…

Made my order after seeing it on Dragons Den. I ordered liquorice wheels and was surprised to find the taste of menthol, tasted awful. But I can say black jacks are good. A shame there was so much packaging, they could have used less but at least it was cardboard and recyclable. Iam afraid Iam staying with my local sweet shop.

August 28, 2026
Unprompted review
Rated 1 out of 5 stars

Mr Swainston - Don't order from them

I only rate it as one star because I needed to in order to post a review. Placed order 2 days ago (Mon). Delivery due Thursday. When I placed the order (choccy apple chews), I was advised that I could only order x2 off as they only had x4 available. Thought they were being fair to other customers. The funds for the items plus £5 delivery were taken from my account. Received an email TONIGHT (Wed.... day before it was due) advising that I won't be receiving an order. To adult insult to injury, I was advised that it may take up to TEN DAYS for a REFUND. Completely outrageous

May 6, 2026
Unprompted review

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