MSD Solicitors Reviews 239

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, dedication, and supportive approach. Many people highlight the excellent service received, noting the efficient handling of their cases and the clear guidance provided throughout various processes. Reviewers frequently commend the exceptional customer service, appreciating the prompt responses and the feeling of being valued and understood. However, some customers were dissatisfied with the communication, mentioning slow response times to emails and calls, or a perceived lack of effort in handling their cases. A few other people also felt that the contact experience was poor, citing unprofessional behavior and a lack of organization within the company.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Consumers find service to be positive, with many describing it as excellent, professional, and outstanding... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism, excellent... See more

Response time

Clients share positive opinions on response times. Many customers highlight prompt responses, with queries... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Many customers praise the proactive and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, very professional. We acquired a Visa very promptly. It was all handled for us, delays on our part were dealt with at no extra charge, Hasan was available to answer any questions... See more

Rated 5 out of 5 stars

I had my asylum case refused at first and was very stressed, but Mr Hamza Khan handled my appeal with great care and attention. He carefully addressed every issue raised by the Home Office and kept... See more

Rated 5 out of 5 stars

Tasnim is a great solicitor—she helped me with our spousal visa, including dependents and my children. The process was successful, and even when there were a few mistakes and corrections along the way... See more

Rated 5 out of 5 stars

I want to exclusively thank Javed and Amal. It’s been a great experience. Javed never hesitated to answer my questions regarding my wife’s visa extension despite being busy. He was very professional t... See more


Company details

  1. Lawyer
  2. Family Law Attorney
  3. Immigration Attorney
  4. Legal Services

Written by the company

MSD Solicitors are experts in UK immigration and family law matters assisting clients from all countries and backgrounds. We offer a wealth of experience and knowledge tailored to the unique circumstances of each case. We are consistent, patient and professional, giving each case the attention it deserves.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

239 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I cannot thank MSD Solicitors enough…

I cannot thank MSD Solicitors enough for the outstanding support and professionalism throughout my immigration journey. From the beginning, they handled my case with dedication, patience and genuine care. Immigration matters can be stressful and uncertain, but they guided me through every stage and always took time to answer my questions and address my concerns.

I am incredibly grateful that they successfully secured my visa and I truly appreciate the hard work, expertise and commitment that made this possible. I highly recommend Hassan to anyone seeking reliable and knowledgeable immigration legal support. Thank you once again for helping me achieve such an important milestone.

May 20, 2026
Unprompted review
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Rated 5 out of 5 stars

I am still in total shock and filled…

I am still in total shock and filled with so much joy over the amazing outcome of my case. From the very first day I called SMD Solicitors and spoke with Tasim Shikdar, everything changed for the better. Even though I never got to meet her in person, her kindness, warmth and professionalism were felt in every conversation we had.

From day one right through to the very end, Tasim gave me so much hope when I was going through such a difficult and uncertain time. She encouraged me constantly, listened to every worry I had, and gave me all the right advice and guidance I needed at every step. She never let me feel alone, and always made sure I understood exactly what was happening and what to do next. Thanks to her hard work, dedication, and belief in my case, I have finally been settled here in the UK — something I had hoped and prayed for.

She is truly a champion at what she does! I am so happy and grateful I chose to work with SMD Solicitors, and especially to have had Tasim Shikdar supporting me through it all. If you want someone who will stand by you, encourage you, fight for you, and get you the result you deserve, this is absolutely the place to go. I recommend them to everyone without hesitation.

— Ngozi Martha Okwusogu

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very professional. We acquired a Visa very promptly. It was all handled for us, delays on our part were dealt with at no extra charge, Hasan was available to answer any questions or problems that arose.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Naturalisation process

MSD Solicitors helped guide me through the citizenship process and Amal has been wonderful in her support. She helped manage the documentation process with kindness considering the stressful process of naturalisation, while also helping to keep us on track with a firm hand. I am grateful for their support as I now await for my naturalisation ceremony.

May 18, 2026
Unprompted review
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Rated 5 out of 5 stars

I can’t recommend Sahar Fasih highly…

I can’t recommend Sahar Fasih highly enough. She handled my Skilled Worker visa application from start to finish and was outstanding throughout.
Sahar knew every detail of the process inside out. Whatever question I had, she answered clearly and confidently, and she made sure nothing was missed. She kept me updated at every stage and was genuinely responsible about every single point.
By the time my visa was granted, I felt like she’d carried me through the whole process. If you need a solicitor who is knowledgeable, thorough, and truly invested in your case, ask for Sahar. A note of thanks also to Hamza Khan for his support along the way.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Truly Outstanding Support from Katie

I cannot thank this firm enough for the support, professionalism and guidance throughout my family court proceedings, but in particular I want to recognise Katie for the exceptional job she has done.
From the outset, Katie combined professionalism with genuine empathy. Family proceedings are incredibly stressful and emotionally draining, yet throughout the entire process she made me feel heard, supported and properly advised. She was calm under pressure, thorough in her preparation, and always approachable when I needed clarity or reassurance.
What stood out most was Katie’s ability to balance compassion with realism. She never overpromised, always gave honest advice, and consistently kept the focus on achieving the best possible outcome for the children and for the future moving forward. Her communication was excellent throughout, and I always felt that she truly understood both the legal and emotional side of the situation.
Thanks to Katie’s hard work, preparation and advocacy, I came away from proceedings feeling that my voice had finally been heard. That is something I will always be grateful for.
I would not hesitate to recommend both Katie and the firm to anyone needing family law support. Outstanding service from start to finish.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Tasnim was wonderful and with…

Tasnim was wonderful and with everything i was going through she was so patient especially with all my emotional and physical health problems I have been so impressed with the service the efficiency from the people answering the phone calls to the solicitors they are experts especially with my case being so difficult at times they are the best solicitors in the UK !!! Sincerely Lori McGreevy

May 5, 2026
Unprompted review
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Rated 5 out of 5 stars

I been with MSD solicitors from last 6…

I been with MSD solicitors from last 6 years and I always had a good experience with them and they are really professional and helpful especially hamza khan and madam Sahar I will definitely recommend them for your journey to british citizenship and yes I got ILR today with their help and knowledge thanks

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

The friendliness and professionalism…

The friendliness and professionalism with expert help on demand was most appreciated in my time of need. Thank you to the staff like Katie, Buthina and Mounika, who helped and supported me through a very traumatic marriage and help with getting me through the tough times. Your legal support is highly appreciated and MSD SOLICITORS come highly recommended 👌 👍🏽 price also reasonable and affordable thank you all at MSD
🌟 🌟 🌟 🌟 🌟 STAR SERVICE

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

I have choosen MSD 3 years ago for my…

I have choosen MSD 3 years ago for my spouse Visa and still chosed them again for the extention of the visa. They are very good at what they do and i always suggest them for immigration and family matters anytime someone asks me.
My representative for this time was Amal and she was very attentive and fast in her job

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

MSD recommendation and outstanding performance.

I have recently asked MSD Solicitors to deal with some complex immigration visa issues. By good fortune Mr Hassan Muhammad dealt with the issue. Throughout the process Hassan provided great patience and confidence. All queries were immediately dealt with ensuring a smooth journey to achieve success. Ours was a complex issue with a variety of problems. Nothing was too much for Hassan. We were very impressed throughout and thoroughly recommend MSD and particularly Mr Hassan Muhammad to deal with immigration issues on one’s behalf. May I express my and my wife’s sincere thanks to achieve a successful resolution.

April 2, 2026
Unprompted review
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Rated 3 out of 5 stars

My experience with MSD Solicitors…

My experience with MSD Solicitors wasn’t a good one, never use them again and would not recommend. My son has had two visa refusals which I explained to them before commencing. And he still got another refusal afterwards, no follow up from them nothing. Most annoying painful the person assigned to handle the application went on holiday, I just got an email from another person with the refusal. Till date no call or email from neither of them. I just wasted my money for nothing

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this firm. The team was highly professional, responsive, and knowledgeable throughout my case. My lawyer Hassan took the time to explain every step clearly and made sure I felt confident in the process. Their attention to detail and dedication truly stood out. I would highly recommend this firm to anyone seeking reliable legal support.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

I needed a visa for my partner to…return to the UK

I needed a visa for my partner to return to the UK, she left after overstaying her tourist visa. I decided if I was going to have a chance I would need professional help with my application. There were many solicitors who specialise in this area so I researched my options. I spoke to several on the phone and study reviews. After speaking to a member of staff at Msd solicitors they seem very capable of handling my case. I was assigned Hassan Muhammad.
Hassan Muhammad talk me throughout the process and let me know I could contact him with and questions I had. If he wasn't available when I phone I was contacted on the same day. My application was successful and Hassan Muhammad contacted me on his day off to inform me the had a visa and if I need any help with the evisa link to contact him. I am very thankful for Hassan Muhammad's help in applying for the visa and recommend this company for anyone needing help in applying for a visa. Many thanks, William Carr

March 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Visa Type - FLR (M)

Visa Type: FLR(M)

I received excellent service from Mr. Hamza Khan. He demonstrated a high level of professionalism and thoroughness throughout the entire process. My case was a bit complex and I was quite anxious during the application, but he was extremely supportive and reassuring at every stage.

He was always available to address our concerns and kept me fully updated, explaining everything clearly and in detail. My visa was successfully approved, which is a testament to his diligence and expertise.

We would like to express our sincere gratitude to Mr. Hamza Khan and will definitely use the firm again for our visa extension.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

We had a very disappointing and…

We had a very disappointing and concerning experience with MSD Solicitors, primarily due to the way we were treated at their Manchester office.

From the outset, the conduct of MSD Solicitors’ staff was unacceptable. When they contacted our office, the individual refused to even provide their name and immediately began attacking our staff member. One of our team—who speaks fluent English—was then subjected to discriminatory remarks simply because they have a foreign accent. This kind of racist behaviour is completely unprofessional and should never be tolerated, especially from a firm like MSD Solicitors that presents itself as a professional legal practice. Is this the name and reputation the owner of MSD Solicitors wishes to uphold?

In addition, the tone used by a representative of MSD Solicitors, who identified themselves as a manager, was aggressive and threatening. Is this the way the owner of MSD Solicitors allows one of their managers to behave, showing such racist behaviour, while calling themselves solicitors? This raises serious concerns about the standards and values within MSD Solicitors.

Respect and professionalism should be the minimum standard in any working relationship. Unfortunately, our experience with MSD Solicitors fell far below that. We have retained full records of all telephone calls and messages, which clearly demonstrate both the nature of the request made to us and the manner in which we were treated.

For context, we were instructed by MSD Solicitors to attend their Manchester office, where it had been confirmed that a replacement toilet seat was available. Upon arrival, our technician found that this was not the case, meaning the work could not be completed through no fault of our own. Despite this, we remained professional and willing to assist in resolving the issue.

We believe it is important for others to be aware of how MSD Solicitors treat contractors and service providers so they can make informed decisions.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend MSD enough

I cannot recommend MSD enough. Applying for citizenship felt overwhelming with all the paperwork and residency requirements, but they made the entire process incredibly straightforward.

Amal was extremely professional from the start. Explained exactly what documents I needed, checked everything thoroughly, and submitted a perfect application on my behalf. Communication was excellent. She always responded to my emails within 24 hours and kept me updated on timelines. Thanks to their hard work, I received my citizenship approval without any delays or requests for further information. If you are looking for a reliable solicitor to handle your nationality application, this is the team to choose.

March 16, 2026
Unprompted review

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