Mtoptions Reviews 

5
•
TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

5 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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2.7

All reviews

(5)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Continuous billing of credit card

Not only do they give so, so signals, but, free trials are nothing but a means to continuously bill your card well after cancelling the trial or subscription! they make money on subscriptions..not trading options! buyer beware..

July 19, 2026
Unprompted review
Mtoptions logo

Reply from Mtoptions

We have searched our records and cannot find any account, subscription, or billing history under this name. When we reached out to request details so we could look into this, we received no response.

For clarity, our free trial does not charge your card during the trial period, and every cancellation request is handled in writing by email so there is a clear record. If you were charged, please contact us at support with the name and email used at signup, or the date and amount of the charge, and we will look into it the same business day.

If you cannot find a charge from Pinpoint Financial Group LLC on your statement, the charge you are referring to may be from a different service.

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Rated 1 out of 5 stars

faulty billing systems, Appalling customer service

Disclaimer: The following reflects my personal experience and opinions.

part of this review is titled " faulty billing systems", it does so from 2 standpoints. First, in 2026 they started billing me without me logging into their site or ordering their service. Second, in 2022 they failed to bill me for 2 months. ... it was the 2022 incident that led to the second part of the title "appalling customer service".

For anyone considering MTOptions, I personally advise using a virtual card number with a strict spend limit and capping it at one month's payment to maintain full control over your billing.

on Nov 4, 2026 MTOptions wrote the following in response to my review:
"""...The email quoted in this review was not written or sent by MTOptions. It does not exist in our records, and we have reported this review to the platform for containing fabricated content.""" ... but I disagree with this. The email thread is dated July 13, 2022 with subject "proof that you contacted me about failure to pay". I have a digital record of this conversation available for anyone who wishes to contact me. MTOptions should be advised that I have setup a filter to delete ANY and ALL of their email and if they wish to contact me, they need to find another means to do so...

Below is the direct quote from their support team email from July 13, 2022 so prospective customers can judge the service quality for themselves:

"""
Exactly but yet it's our responsibility to keep your account active?

I would read our legal notice. It is your responsibility to keep your account up-to-date. We provided you exactly what you paid for and then granted you over 2 weeks free in hopes of a response and we received none. We didn't have to provide you the two weeks but we did. These emails are comical at best that you think we owe you something more. Take responsibility for your account.

You will be billed today for June. You will be billed at the end of July for July. Pretty straight forward
"""

Conclusion: I am writing this in exercise of my rights to free speech only. This review is not meant to be defamatory. It is a personal opinion and experience.

September 9, 2026
Unprompted review
Mtoptions logo

Reply from Mtoptions

The email quoted in this review was not written or sent by MTOptions. It does not exist in our records, and we have reported this review to the platform for containing fabricated content.

Every support interaction we have is in writing, by email, so there is a full record of what was actually said. We’ve shared our real correspondence with the platform for review.

We’ve confirmed with the customer that his payment information was removed.

Rated 4 out of 5 stars

Their recommendations are good

Their recommendations are good. Can’t always say that their track record executions are exactly what you’ll get. For example I’ve been stopped out a couple of times when they haven’t and haven’t always been able to get in at their recommended but prices.
They are definitely better in trending up markets. If you use them, please use smart position sizing. For example, they typically will have somewhere in the 3-6 positions open. If you stick at 10% or less of your liquidity per position, imo, you’ll make money. If you get greedy and go beyond that, you have a good chance of losing everything. If the market turns against them, you may easily hit your stops on everything.
The first time I was with them I let my position size grow too fast and got wiped out. This time, I was more conservative. I started out with 5k about 4 months ago. At the moment, I have 35k in sgov (safe, taken off the table) and about 6k in positions, and if I stick to 2k-2500 for now, I’m confident I’ll continue to make money with them.
Customer service can be a bit snarky if you call them on anything.

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service

Their customer service needs some improvement.
Wanted to get the recommendations in text messages instead of emails. There is no way I can add phone number from the website. Had to send my number to them and get this added - which I don't want to do. It is basic that one should be able to add/modify info from the website. Sent a email asking them to cancel and I got the response as "I don't understand what you are saying but you are looking for a reason to cancel"

October 23, 2025
Unprompted review
Rated 1 out of 5 stars

Did not love this experience!

This was my experience very briefly explained. After being with Pinpoint Financial Group (MTOptions) for several months, I wanted to cancel the "newsletter" due to not using their service. In following their
requirement to cancel, I wrote them at least three times over five months to cancel; however, finally, in the sixth month, I had enough and changed my credit number; which led them to eventually stopping to charge my Citi Bank card. I can't comment firsthand on the quality of their service but they claim to have a good track record in their replies to maintain me for "free" as a customer. My advice is this. If you plan to discontinue as a customer, put the brakes on quickly as you can only dispute 60 days of charges with your credit card company, IF they protect your purchase at all. This is not a dispute or meant to be defamatory. It's my experience and opinion, which formed over several months ending in Feb 2024.

February 14, 2024
Unprompted review
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