MUD-UK Reviews 

15
•
TrustScore 4.5 out of 5

4.3

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Company details

  1. Car Accessories Store

Written by the company

Land Rover Defender specialist based in the small town of Hebden Bridge.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.3

All reviews

(15)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great support provided for a great product. In this case (Window Blinds Defender)

The Products offered as well as the amazing support from the MudStuff team is 1st class. Over the years I have bought several items and they have all exceeded my expectations. The last time around there was a delivery issue with customs in the EU doing something wrong. One of the colleagues there (FAY) was exceptionally helpful and resolved the problem immediately and it was a pleasant surprise since one has gotten used to poor support from certain big name companies.
All in all a great experience.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful company

Very helpful company! Even thou they couldn't help they sent me in the right direction!

And they came as a recommendation, I see now why 😃

Thank you!

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding company

Outstanding company. I ordered a subwoofer for my 110 - which arrived very promptly.

I followed the instructions supplied by the manufacturer and got 99% of the way to have it up and running.

Totally stumped as to what the last thing I needed to do to get the thing working (this being the first time I have installed one) I dropped MUD an email asking what obvious-to-someone-who-knows-what-they're-doing thing I hadn't done.

Within minutes, Kev had replied and solved the problem. He even offered to send a replacement if that didn't work.

Superb service.

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered for the 1st time and I never…

I ordered for the 1st time and I never received my order, not impressed, I emailed them about 3 times and I received no reply, I did pay and I have wasted money.

October 23, 2024
Unprompted review
MUD-UK logo

Reply from MUD-UK

Hi Sarah, I've just noticed this review from November. This doesn't sound like us. We're a Land Rover Defender parts retailer. If it is us then please do get in touch with us so we can sort out any issues mud@mudstuff.co.uk

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Rated 1 out of 5 stars

Pies are excellent great taste and not…

Pies are excellent great taste and not bad value however delivery leaves a lot to be desired. Purchased our first pies at the Farnham market ordered a lot more pies for ourselves and family members. Received confirmation of the order and a promise of 48 hour delivery so made sure was at home to receive the delivery 5 days later and still waiting have emailed them and no reply there is no contact number so will have to wait and hope they arrive before contacting the bank to chase a refund based on this cannot recommend

October 15, 2024
Unprompted review
MUD-UK logo

Reply from MUD-UK

Hi Kel, I think you may have reviewed the wrong company. As much as we love pies we're actually a Land Rover Defender parts retailer. Hope you got some pies in the end either way!

Rated 4 out of 5 stars

The pies were delicious and very meaty

The pies were delicious and very meaty. I had one with a few chips and was full. I will order again.
The quiche were also nice but not as big as I thought they would be.

August 11, 2024
Unprompted review
MUD-UK logo

Reply from MUD-UK

Hi Sharon. I think you may have reviewed the wrong company. As much as we love pies we're actually a Land Rover Defender parts retailer. Glad you like them anyway.

Rated 5 out of 5 stars

These guys rock

I've ordered several times from Australia. The products were dispatched the next day and arrived quickly.

I've even ordered third-party parts that were out of stock on the third-party website and they arrived quicker than the other parts ordered from the third-party at the same time.

Keep up the good work

May 10, 2024
Unprompted review
MUD-UK logo

Reply from MUD-UK

Thank you!

Rated 5 out of 5 stars

Very good customer service

Managed to order 2 of something and the other thing I bought, was the wrong side.
Within 5 minutes my order was completely amended and the refund for the extra part was issued.
Lovely people, will definitely be back again.

January 20, 2023
Unprompted review
MUD-UK logo

Reply from MUD-UK

Occasionally stuff does go wrong, but we always aim to get things sorted as soon as possible. Thanks for the great review.

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Rated 5 out of 5 stars

Great customer service

Fast delivery and a good product range.

There was an error with my order when it was delivered and I had to email to get it corrected. Within 5 mins of my email I had a new response and tracking number for the replacement item which arrived with me next/day.

November 17, 2022
Unprompted review
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Reply from MUD-UK

Occasionally stuff does go wrong, but we always aim to get things sorted as soon as possible. Thanks for the great review.

Rated 5 out of 5 stars

Excellent service

Excellent service, with no doubt will get more parts from them. Fray the man for replying all my queries and very patient to explain and solve all my problems. Guys don't hesitate to get stuff from MUD UK. Best customer service among so many Land rover parts company. 👍👍

May 13, 2021
Unprompted review
MUD-UK logo

Reply from MUD-UK

Thanks for the great review.

Rated 1 out of 5 stars

Not a very good first experience with…

Not a very good first experience with mud uk. They did not back rubbish bearmach switches they supplied. This was my first and last order and would advice anyone to stay away from dodgy products, which they sell.

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

Great products and service

If only all companies were as good as Mud UK. I've ordered a bunch of bits from them over the last year, everything has been processed efficiently and delivered on time - even through the pandemic.
Well done Mud.

July 27, 2020
Unprompted review
MUD-UK logo

Reply from MUD-UK

Thanks Jools!

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Rated 5 out of 5 stars

Ordered a few bits from the website…

Ordered a few bits from the website which came very quickly and were as described. There was an issue with PayPal where it took the payment twice but mudstuff were quick to rectify this. Great service and very helpful.

October 21, 2019
Unprompted review
MUD-UK logo

Reply from MUD-UK

Thanks Theo

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