musicMagpie Reviews 

354,914
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 32,860 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition of purchased items, often described as pristine. Many highlight the quick and reliable delivery, noting fast dispatch. The service, whether buying or selling, is frequently described as easy, efficient, and hassle-free, with competitive and fair prices. However, some customers noted receiving items not matching their described condition. A few also experienced delivery issues like delays, non-delivery, or items sent to incorrect addresses. Additionally, some people faced unexpected price reductions after sending items for sale due to minor flaws, or higher postage costs than anticipated.

What people talk about most

Product

Consumers generally report positive experiences with the products, often noting items like CDs, DVDs, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt and swift delivery... See more

Service

People report positive experiences with service, often describing it as fast, efficient, and excellent. Many... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent condition... See more

Price

Customers consistently note positive experiences with price, often finding good and reasonable prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some used CD’s,at a great price, despatched and delivered quickly. CD,s in very good condition. Had an issue with one parcel going missing, this was resolved very quickly by customer service d... See more

Company replied

Rated 5 out of 5 stars

Always easy to deal with is MusicMagpie, best offers around for your devices & money paid in your account very quickly, best provider for buying & selling items. Thank you once again Music Magpie.

Company replied

Rated 5 out of 5 stars

Quick easy questionnaire before trading my old phone, got someone in Timpsons to have a look before fhey sent it off recieved money next day as it was late in the afternoon when I took my phone in to... See more

Company replied

Rated 5 out of 5 stars

Great experience. Had a really good offer price to sell my IPhone 14. I accepted it and was sent a postage label via email to return it to them. I dropped my well packed phone parcel at the Post Off... See more

Company replied


Company details

  1. Recycling Center
  2. Cell Phone Recycling and Unlocking Service
  3. Online Marketplace

About musicMagpie

Written by the company

musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!

Start Selling Sell Mobile Phones

About musicMagpie

Written by the company

musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!
Fast Same Day Payments
We pay on the same day your items arrive with us, giving you cash to spend sooner!
Tech Price Promise
We guarantee to pay the full amount we offer for your tech (including mobile phones or games consoles) or return them for FREE – no questions asked!
FREE App
Use your phone’s camera to scan your CDs, DVDs, Games and Books for an instant price. It’s easy to sell Tech using our app too!
FREE Courier
We’ll pick your stuff up from your doorstep on a day of your choice. Alternatively, you can send your stuff for FREE from a ParcelShop or Post Office.
Send Your Stuff in One Box
Whatever you’re selling, pack it all into one box. Best of all, you can use any box you like!
Hundreds of Millions Paid Out to Our Happy Customers!
Are you one of them? Leave us a review and let us know what you thought!
Refer a Friend and get a FREE £5!
Love using our service? Tell a friend about us and we’ll give you both a FREE £5! You can refer as many friends as you like, so there’s no limit to the cash you can make. Click the 'Visit musicMagpie' button below to get started!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

355K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(354,914)

31,638 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality

Good quality. Prompt delivery.

July 15, 2026
musicMagpie logo

Reply from musicMagpie

Hi Kevin,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Sold an iPhone through Magpie

Sold an iPhone through Magpie
So easy and to be able to get it checked and sent via Timpson was amazing
Super quick easy system

July 16, 2026
musicMagpie logo

Reply from musicMagpie

Hi Emma,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Was an excellent experience dealt with…

Was an excellent experience dealt with quickly and all sorted out.

July 16, 2026
musicMagpie logo

Reply from musicMagpie

Hi Jamie,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Good selection of DVDs and reasonable…

Good selection of DVDs and reasonable prices

July 16, 2026
musicMagpie logo

Reply from musicMagpie

Hi PatandRoy,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Ordèred a film for a friend

Ordèred a film for a friend. But l said I will order from Music Magpie as in my opinion you are the best and the quickest.

July 9, 2026
musicMagpie logo

Reply from musicMagpie

Hi Mrs,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Great to deal with!

Great to deal with and very happy with my purchase . Don’t think I will ever buy “new” again! 👏👍

July 9, 2026
musicMagpie logo

Reply from musicMagpie

Hi Sharon,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

They are very helpful and had no…

They are very helpful and had no problems renting my phone and tablet I love them both. Always there to help if you need it.

July 16, 2026
musicMagpie logo

Reply from musicMagpie

Hi Maria,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Easy trade in and rapid purchase with…

Easy trade in and rapid purchase with item as described, a trouble-free experience.

July 9, 2026
musicMagpie logo

Reply from musicMagpie

Hi Phil,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Music albums

The c.ds are really good and good value to .in good condition as well .worth the money

July 16, 2026
musicMagpie logo

Reply from musicMagpie

Hi Kelly,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Efficient service with the most…

Efficient service with the most reasonable prices for film collectors.

July 14, 2026
musicMagpie logo

Reply from musicMagpie

Hi Andy,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars
musicMagpie logo

Reply from musicMagpie

Hi John,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Brilliant Excellent film as always,great value…

Excellent film as always,great value very pleased

July 16, 2026
musicMagpie logo

Reply from musicMagpie

Hi Janet,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Easy website to use

Easy website to use, fast delivery

July 16, 2026
musicMagpie logo

Reply from musicMagpie

Hi Deborah,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Really handy…

If you are looking to make a fortune then this is not for you but if you want to sell a lot of books in a hurry with no hassle then it's perfect. Efficient, clear and quick.

July 16, 2026
musicMagpie logo

Reply from musicMagpie

Hi Charlotte,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Product recieved in good condition and…

Product recieved in good condition and arrived when expected.
Fair value for money.
Great communication from seller.
Happy 😎

July 16, 2026
musicMagpie logo

Reply from musicMagpie

Hi Mr,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

A simple and efficient service

A simple and efficient service. Agreed price and money in same day.

July 14, 2026
musicMagpie logo

Reply from musicMagpie

Hi M160800811086,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Great price.

July 16, 2026
musicMagpie logo

Reply from musicMagpie

Hi Caron,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look