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2.9
Average
2 reviews
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Poor experience
I found this company to be very unprofessional. I ordered salt in early July. It never arrived. When I contacted them they said they would send it again but then I did not hear further. When I asked them for more info about this they did not give clear information although after being pushed hard with several messages they accepted they had not sent out any replacement. In the end they refunded rather than to send the product as promised. In this respect the whole exchange was very opaque as nobody helped me with my missing order except when pushed. There was no two way email exchange and the only way I could contact the company was the messaging service which is usually a one day later follow up. I would not buy salt here again as based on the poor level of help I received after my order went missing I wouldn't personally expect the product to be so good either as the two often go together.
After I posted this I received an update that the reason they didn't get the salt to me was an issue at their end - so much for making an effort to make up for this!
July 9, 2025
Unprompted review
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