MyBudapester.com Reviews 

DISHONEST AND BAD CUSTOMER HANDLING.

I went here with my GF to check out a pair of shoes and the lady here was very nice at first and she helped me find my size and even gave me a pair of socks that I could use to ensure I get the right size. It was after that I became very disappointed. We wanted to check out one more store so we asked that she hold the shoes for us and she said she would even though it’s not something they normally do. We called ahead to tell them we them we will get them but the same lady that promised to hold them told us she sold them minutes after we left, as if that were supposed to justify her dishonesty🤨. That is just extremely disgusting behavior and I hope she gets proper training in the future.
The MOST BASIC principle of sales is not to lie to the customer.

Because of this behavior we will not be going back to find a different shoe in my size.

I do not recommend this store.

Despite many emails and phone calls, I had no answers. I will send back the product and hopefully they will manage properly my return…
They have great products but this is the last time I will place an order at MyBudapester.

Bankrupt I never received my money back
Do not buy!!!!!!!!!!!

My order was executed quickly, and the product corresponded to the picture on the website. I find the shop's selection of brands really good and have bought a number of items over the years both in-store and online, so I am happy to recommend it.

My shoes broke during the legal warranty period. By mail I've been waiting for almost 2 weeks in vain for an answer, by phone no one answers after multiple attempts. This is called customer service?

Great website. Perfect messaging to follow the status of ordered products. Fast delivery.

10/10

Don’t hesitate, these guys are 100% legit, and shipping was just about as fast as amazon.

A fantastic organisation! Great cutomer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly.

everything is perfect.

This is a reliable company. They ship faster than many U.S. retailers and promptly respond to emails. Gute Firma, mit der man Geschäfte machen kann.

The order went smoothly, submission form is understandable and clear. Convenient payment. The product arrived at the specified time. When I opened the box, I was pleasantly surprised, I felt happy! Thank you.

Great communication from the seller, faster than expected delivery. Shoes are gorgeous. exactly as pictured. Definitely recommend.

I would suggest that you give complimentary free shipping to the customers outside Germany too. Shipment could be faster processed. Otherwise, beautiful merchandise, very easy to follow web and handy site, and very nice shopping experience.

Great service no complaints at all genuine goods and I got my rare brown Larry MCQ’s at a great price more than happy with my purchase

Excellent product, wrapped perfectly, fast delivery.

I was in Berlin, and spotted a pair of Alexander McQueen trainers in the store window. Unfortunately I wasn’t able to go in as the store had closed for the day, so I ordered online.
Ordering was painless and fast. I received emails confirming dispatch and a DHL tracking number.
Unfortunately at this point, things went wrong. DHL contacted me to ask me to pay VAT and customs duties. I immediately contacted MyBudapester via their ‘contact us’ section of their website and explained the situation. To their credit, their response was swift and they immediately arranged with DHL Germany to waive the fees as they were picking up the costs.
This took almost a week to resolve as DHL Germany and DHL UK required additional information from the store, which they readily provided and after some additional prompting from me, DHL finally released the goods and delivered them.

I cannot fault MyBudapester as they were extremely helpful and quick to remedy the issue and take full ownership. I look forward to giving them more custom in future.

Thank you.

Excellent customer service . They are fast to respond and even faster at shipping . 100% will order again

Excellent customer service. High quality items, great communication and extremely fast delivery.

Excellent customer service. Thank you

The shopping experience has been great, probably because I found the Alexander Mcqueen shoes that I was really looking for but on the other hand my payment app didn't work at first and Ina from the costumer service was very helpful and diligent informing me about the state of my purchase.
Beata prepared the parcel very carefully and sent it.
I would say that reducing the amount paper could be positive. The instructions on how to return items could be printed in black and white, all versions in the same piece... Luxury shoppers can understand this small facts to reduce waste.
Loving Budapester!