My Design List Reviews 

Ik ben tevreden met de kwaliteit van mijn bestelling en ik gebruik de hoesjes al sinds 2024:

Personalized ZTE nubia Red Magic 9 Pro Leather Full Print Flip Wallet Phone Case with Design, Photos, Texts, etc

**Extremely Disappointing Experience - Endless Emails, Failed Shipping and No Solution**

I am extremely disappointed with my experience with MyDesignList regarding order #11000000752, a custom hanging poster measuring 50 × 150 cm, ordered for delivery to Israel.

What should have been a simple online purchase turned into a frustrating and exhausting experience involving numerous emails, contradictory information and repeated promises.

Initially, I was informed that my order had been shipped. Later, the company told me that the shipment had been returned to them and assured me that they would send it again.

I continued communicating with customer service, sending numerous messages and trying to understand when I would finally receive the product I had ordered and paid for.

Instead of providing a clear solution, I received repeated responses and assurances that did not resolve the situation.

After all these exchanges, and despite previously telling me that they would resend the package, the company eventually informed me that they were unable to ship the product.

**How can a company accept an international order, tell a customer that it has been shipped, then say it was returned, promise to resend it, and ultimately announce that shipping is not possible?**

The most frustrating part is the amount of time and effort I had to invest in chasing answers. I should not have to send countless emails just to receive accurate information about a paid order.

This experience raises serious concerns about the company's communication, reliability and handling of international orders.

I expected transparency, professionalism and a reasonable solution. Unfortunately, my experience has been the opposite.

I am sharing this review to warn other potential customers, especially international buyers, to be cautious before placing an order.

**MyDesignList, customers deserve clear information, honest communication and commitments that are actually fulfilled.**

I sincerely hope the company takes responsibility and provides a proper resolution.

This company can improve by telling the customer what to expect from a personalized case made by them.
I sent the picture to put on the case and basically received a case with the image like a squared sticker.
And they need to warn people how it is going to be.
I won't ever ever use this company anymore

the phonecase I recieved was not the same as the one showcased when purchasing and it did not even have a single place for cards when there was supposed to be two. its also very thin and clearly a very cheap material. the colors on the picture are way darker aswell, what was supposed to be a medium dark brown looks black instead. I also can't bend it all the way without fearing that the picture is gonna flake off at that part. I just got it and it already seems to lose color right at the bend.

I couldn't bring myself to give the full five stars, as I think there is room for improvement.

That said I found the website quite easy to use, and I like how you get a good preview of what the product would look like before ordering.

The three phone cases, for my Fairphone 4, have now arrived and look great. Time will tell what the quality of the cases are like, I hope they will be good and last a while. I ordered three as it is near impossible to find cases for the Fairphone 4, especially with cool designs, so it's great you can literally create your own designs in this way.

The website does highlight the delivery times, and it wasn't horrendous in the time they took to arrive, but I really don't see why it does take as long as it does. In this day and age shipping should be much quicker.

I've also found that a number of times I've had to actively ensure the magnetic flap that keeps the case shut actually makes contact with the magnet on the others side to keep it closed. It's a slightly differnet magnetic closure on these to my last phone case, so maybe it's just getting used to closing it a bit differently.

The pricing is not particularly cheap, but it is great to get the design you want, especially if your model of phone is one that's a bit different and there aren't as many options to buy for from online stores etc.

I am very happy so far, and hope the quality is good enough that I stay happy with my new cases. Would use the company again, and would recommend to others if they were looking to create a fab design phone case for themselves!

I ordered a water bottle holder with my dogs pictures on it and one of them is inside the pocket. It has a white pocket that doesn’t look good at all. If I would have known that is how it was going to look I would have ordered from somewhere else. I’m not able to use it since all my dogs are not shown!

Debbie and Ronnie Sullivan

Great. I am happy with the phone case. The communication was excellent and the product arrived in time. Thank you.

The website was easy to use, and the pillow cases came out great! The picture is sharp, and the fabric is soft, smooth, and cool. I got the more expensive fabric option ( I don't recall its name.), and I am very happy with it. I would absolutely order from this site again.

I LOVE the custom case I ordered! The pictures are excellent, and the price is great. I did pay extra for expedited shipping, and it was worth it. From order date to delivery was exactly 14 days. I will be recommending this site to friends & come back when I get a new phone or want something else customized.

Although the delivery time is relatively long, the final product is quite satisfactory. It’s the perfect store for bringing your own creative ideas to life. Despite the distance, customer service is easy to reach, responds quickly, and is accommodating. I’d be happy to shop here again.

Product quality is very low and feels cheap. Also placement of the phone holder and wallet cover are terrible. Support claims this is normal.

Everything looks crisp and just as shown when I was creating my phone case on the website !

Will definitely come back for another round of my interests !

My daughter wanted a backpack with a very specific design so I uploaded the image. I was worried that the quality of the backpack wouldn't be good or the design wasn't the right resolution since it was a little smaller than suggested. Its perfect! She's SO happy. It did take a while, but I checked in with customer service and they responded right away and were very reassuring. I'm a happy customer!

Long story short.
Beside the long wait time, price is way too high compared to the quality.
Cheap Amazon/Ebay etc with high quality sticker is probably cheaper and better.

Took twice as long as mentioned in processing stage than described in the FAQ and somehow suddenly was ready for shipping after contacting costumer support.

Either the thinnest leather ever or not leather at all (suspecting the 2nd).

Chose black and used pictures with black background, after receiving item I found out that the default black isn't as dark as the black from the pictures I uploaded, so now a part of the case looked discolored.
In less the a week the edges at the spine/side where the fold is is losing color and white is starting to show.

A cheap Chinese case from Amazon that feels like real leather has like 0 signs of damage after having used it for over a month and it was less than half of the price.
Only downside is there is no custom print on.

You guys did a great job with my order
The quality of the print was excellent!
Am sure I'll comeback and order more stuff from you guys!

These guys were great, the bookmark was great even better than I thought! Highly recommend.

When one is very satisfied, one doesn't say much; one simply remains silent and enjoys the moment. Many thanks for the excellent service provided.

The color of the print is very bad. It is very washed out and you can barely make out any details. i will NOT be using this company again because out of 3 personalized phone cases ive had this is the worst one by far the color is really bad and the details in the image are barely visible. does not match the provided image AT ALL. its missing a LOT of color

Very easy to order, good product for price,picture quality is good even though I submitted a very old scanned image. I would recommend to others and use again.Deliveru takes a few days because of specialised service, worth the wait.