Well made site. User interface when altering tree structure, if you make a mistake, could be made easier to use. Some smart matches are often completely wrong, always do the research. Lack of design c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Now I have a full subscription, it is very easy to find all sorts of matches and add them to my family tree. I made already lots of interesting discoveries. Also it's easy to connect to other owners... See more
A good salesman persuaded me to pay more to use my heritage and their additional sites. Was interested in the book availability. We shall see how it goes and whether they can stop me from being time l... See more
Excellent search engines, with the site being simple to navigate. If there are errors in your tree as far as date your notifications are great. However, your dna test results are vague compared with... See more
Company details
- #1 of 4 best companies in Genealogist
- #63 of 83 best companies in Association or Organization
- #69 of 102 best companies in Hobby Store
- #1 of 1 best companies in Research Foundation
About MyHeritage
Written by the company
MyHeritage is the leading platform for discovering family history internationally. On MyHeritage you can explore your global roots, find new relatives, and make amazing discoveries with genealogical search tools.
Start your family tree by entering a few names, and MyHeritage will do the rest. MyHeritage’s matching technologies for genealogical research will automatically find new information for you in a diverse collection of 47 million family trees built by users all over the world, and in a huge database of 20.1 billion historical records.
The historical record collections include vital records (birth, marriage, and death certificates) from 48 countries; census and immigration records; gravestone and burial records; and much more. Learn more.
Scan and improve your family photos with MyHeritage’s AI-based photo features: repair scratched or damaged photos, colorize black and white photos, bring blurry faces into focus, or even animate your photos.
The MyHeritage DNA test reveals your genetic origins across 2,114 geographic regions with a simple cheek swab, and matches you to relatives you never knew existed in MyHeritage’s DNA database of 7.8 million people. Your DNA results are private and secure, and will never be shared or sold.
Contact info
4.3
Excellent
94K reviews
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thanks to Ben
thanks to Ben, I was able to renew my membership for one year at an affordable price ( retired lady aged 76 ) , and guided to change my credit card on the website. Much appreciated conversation with Ben ...
May 19, 2026
Shane Walsh was very helpful
Shane Walsh was very helpful, personable and knowledgeable. I would highly recommend him to all prospective customers. Thanked Shane!
May 19, 2026
I received a phone call this morning…
I received a phone call this morning from my heritage. I spoke to a very nice man and a fine representative of my heritage tentatively listen to my concerns and my complaints about my heritage. He was very professional, and I could hear him smile in his voice and his tone we were able to resolve the issue that I had with my heritage, and I resubscribe for another year, my heritage
Word to the wise do not rely so much on AI. It is a helpful tool, but it’s very cumbersome as well. It puts up unnecessary walls that some customers may find troubling. Thank you for allowing me to voice
my opinion and my concerns to my heritage Richard.
May 19, 2026
Positive help received
He helped fix and improve our account after the bank messed it up by reversing the charge by mistake
May 19, 2026
Knowledgeable and friendly
Knowledgeable and friendly , provided multiple options that were easily understood
May 19, 2026
Eyal did an excellent job of explaining…
Eyal did an excellent job of explaining my options and helping me select the most suitable option for renewing my subscription to MyHeritage.
May 18, 2026
I was allowed officially to use their…
I was allowed officially to use their powerful tool(DeepFace-Phote Enhancer)! With this I like to believe that a 400 year-old mystery about Shakespeare's physiognomy has been resolved!
Yes the Chandos painting of Shakespeare is genuine, just like the Sanders painting!
May 19, 2026
Scam
Scam! They charge you over 200$ after 30 days without any warning. Turns out with ordering a package of 30$ you give them the right to charge you a subscription that you never wanted. Before the order was executed (it was on pending), I wrote to them that it was a mistake and I never took any service of this random subscription. I got only 50$ back.
May 19, 2026
Unprompted review
Nof was very helpful explaining the new…
Nof was very helpful explaining the new services she was offering me and discussing some challenges that I have been having.
May 19, 2026
Meir was very understanding and helpful…
Meir was very understanding and helpful with finding me a solution and support.
May 19, 2026
Slow response, but great resolution
It took some time for the support team to respond to my payment-related issue, which was a bit frustrating at first. However, once they got back to me, they handled everything professionally and resolved the situation in a very satisfactory way. In the end, I’m happy with the outcome and appreciate the effort to solve the problem.
May 19, 2026
The person who rang me didn't give up…
The person who rang me didn't give up on me not answering, I saw it was a call from My Heritage so I answered the call. The person was friendly, patient and polite, he explained what was going on and I felt satisfied with his attitude.
May 19, 2026
I’ve been using myheritage.com for over…
I’ve been using myheritage.com for over 5 yrs and have never been disappointed. My customer service rep Tal, was very helpful in renewing my membership.
May 19, 2026
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