Mojo - love better Reviews 

651
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the app's organized, user-friendly format, finding it effective for tracking progress and easy to navigate. Many highlight the content, exercises, and educational videos as highly effective in achieving desired results and addressing personal issues. The AI interface is often commended for being comfortable, non-judgmental, and providing valuable support, with some comparing its quality to human therapists. However, some customers noted that the AI chatbot occasionally struggles with continuity, providing basic responses or not directly addressing previous conversations. A few also felt the AI therapist sometimes only asks questions without offering enough direct answers or different perspectives. Additionally, a small portion of people experienced difficulties with account access or subscription management.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the app helpful for processing... See more

Application

Customers had positive experiences with the app, with many describing it as amazing, helpful, and a great... See more

Artificial intelligence

Reviewers mention ambiguous feedback about artificial intelligence, with many finding the AI coach or... See more

Product

Clients share positive opinions on product, with many expressing satisfaction and calling it a "great... See more

Service

Reviewers highlight positive aspects of service, noting that it helps them learn about themselves through... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic App, but I'm personally not a fan of the AI chatbot. I've used Mojo before (~2 years ago) and much preferred the format, where you worked through each section methodically, and could track y... See more

Company replied

Rated 4 out of 5 stars

I’ve really enjoyed using the Mojo app. The design is clean and visually appealing, and the scheduling features are smooth and intuitive—it’s easy to stay on track without feeling overwhelmed. One t... See more

Company replied

Rated 5 out of 5 stars

Only two days in, but the folks in the videos are well-spoken and hitting some great points in way that balances clinical with positive human engagement. The overall format is very organized, easy to... See more

Rated 5 out of 5 stars

I used this a year ago and found it lacked polish and was hard to customise the programme. The version now is great: less confusing, more customisable and the chat bot is worth talking to. The price p... See more


Company details

  1. Wellness Program

Written by the company

The quality of your relationships determines the quality of your life. Your confidence. Your happiness. Your health. Yet the expertise to actually improve them has never been accessible. Until now. Mojo is the first expert-led platform for dating, sex, and relationships. World-leading psychologists, sex therapists, and relationship experts build every course. AI helps you take what you learn and apply it to your real life. Structured. Evidence-based. Completely private. 900,000+ people already use Mojo. We're just getting started.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

651 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(651)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the female sexual stimulant cream!

I have been incredibly pleased with the female sexual stimulant cream. I have tried MANY on the market, and this one is by far the best stimulant cream I've tried! It makes reaching climax so much easier. I love it. Thank you Mojo for making such a great product.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Meeting with Jade

Meeting with Jade was so helpful and empowering.

June 23, 2026
Mojo - love better logo

Reply from Mojo - love better

Hi there,

Thank you very much for taking a time to leave a review. I'm absolutely delighted that you found your interview session with Jade so helpful. I've made sure to pass your kind feedback to the whole team as well.

Thank you again for your time, and if there is anything else we can do for you please email us at support@mymojo.com. It will be our pleasure.

Jordan, Head of Member Support.

Rated 5 out of 5 stars
Mojo - love better logo

Reply from Mojo - love better

Hi there,

Thank you for your review and I'm really glad that you've enjoyed the step by step format of your course. That is fantastic to hear and the whole team is delighted that you've been finding it helpful.

Thank you again for your time, and best of luck with the rest of your course.

Jordan, Head of Member Support

Rated 2 out of 5 stars

The navigation could be improved

The navigation could be improved, especially with the modules. I often find myself repeating myself. I really like the concept and content but I’d love to change the voice. It would feel more cohesive if it matched the AI selected. It’s a bit disappointing there’s only one female voice and no male one to guide you through the content. While I enjoy having a texting conversation with the AI coach, a verbal one might foster better back-and-forth as the AI lacks context for voice tone.

June 22, 2026
Mojo - love better logo

Reply from Mojo - love better

Hi there,

Thank you for your review, and for sharing such details feedback. While I'm glad you've been enjoying your app, I am sorry that you've had some issues with navigation and your AI coach's tone of voice.

I'm very happy to assure you that we're currently working on some improvements to the AI coach experience, including tone of voice. We take feedback from our members extremely seriously and so I hope you'll start to notice some changes coming through soon.

I'd also love to better understand the issues you've had with navigation and some of the modules you've completed. As such I've reached out to you via email to see what we can do address your concerns in full.

Keep it up,
Jordan - Customer support specialist

Rated 5 out of 5 stars

Good list of useful exercises and…

Good list of useful exercises and materials. Could use a bit more structure.

June 12, 2026
Mojo - love better logo

Reply from Mojo - love better

Hi there,
Thank you so much for the kind words and for taking the time to leave a review. We're really glad the exercises and materials have been useful.

You have mentioned you would like a bit more structure, and so I've reached out via email to learn more. I'd love to see how we can make the app even better for you.

Keep it up,
Jordan - Head of member support

Rated 5 out of 5 stars

Amazing team

Amazing team, great communication and problem solution!! Keep up the good work guys!!

June 15, 2026
Unprompted review
Mojo - love better logo

Reply from Mojo - love better

Thank you for you review and I'm delighted that you have found you've found our app so helpful. That is fantastic to hear and we appreciate the feedback.

With you on this,
Jordan - Head of member support

Rated 5 out of 5 stars

I have the interactive elements really…

I have the interactive elements really beneficial, in addition to both theory and practice elements

June 10, 2026
Mojo - love better logo

Reply from Mojo - love better

Hi there,

Thank you very much for your review. It is fantastic to hear that you've been enjoying both the theoretical and practical parts of your course, and I hope you continue to find your app helpful.

Jordan - Head of member support

Rated 5 out of 5 stars

Team Mojo to the rescue.

The educational videos are brilliant. I was contemplating on seeing a doctor about my issues regarding sex, but you guys have saved the day. I enjoy all the techniques provided and helpful prompts. Would like to see more erotic stories in the next update as they help so much. Thanks for giving me my sexual confidence back.

June 3, 2026
Mojo - love better logo

Reply from Mojo - love better

Hi there,

Thank you very much for your review. The whole team here is delighted that you've been finding your app so helpful, especially the educational videos. It sounds like you are really putting in the work, and so a huge kudos to you.

Keep it up,
Jordan - Head of member support.

Rated 1 out of 5 stars

Bad experiencia

Bad experiencia

May 6, 2026
Mojo - love better logo

Reply from Mojo - love better

Hi there,

Thank you for your review although I'm really sorry to haven't enjoyed using your app. That is definitely not the experience we want to be providing, and so I'd love to help address your concerns.

If you ever have any issues or questions about your app, please get in touch with us at support@mymojo.com. Our support team will be very happy to help make sure you're getting the most out of your membership.

With that in mind, I've reached out to you via email, to better understand the problems you've run into. It will be my pleasure to make sure any issues are put right.

Keep it up,
Jordan - Customer support specialist

Rated 5 out of 5 stars

Highly Recommend Mojo!

Mojo is great! It has helped me learn a lot about myself through sessions with my counselor, and through use of the different on-site resources. Highly recommend!

May 1, 2026
Unprompted review
Rated 4 out of 5 stars

Finally a space to share your experince unfiltered

Mojo does give you a lot of useful insights but i think what really helps, is to get a dedicated ai assistant you can share your own experience with without the fear of judgement. Also the clases do reveal a lot about your anatomy and espacially for straight girlys they might be very beneficial.
I do feel like the queer experience is a little under represented and the ai assitant obviously stays a little more surface level than a real therapist would, mostly expecting you to get better by realizing what exactly you feel and comminug up with most of the solutions on your own, but having the dedecated space does help.
Over all i would say my experience improved after just using mojo for about 2 weeks, not dramatically, but its a journey and i think it is worth recommending.

April 15, 2026
Rated 5 out of 5 stars

Given me a confidence boost

I used this a year ago and found it lacked polish and was hard to customise the programme. The version now is great: less confusing, more customisable and the chat bot is worth talking to. The price point did make me pause: but good online therapists cost this per session, so I think it’s worth a go. Unlike a therapist it’s there when you have time, and I like the chat bots summarising ability; it’s accurate and picks out key points that are good. Early days on results, which is what matters, but it’s given me a confidence boost already.

April 14, 2026
Rated 5 out of 5 stars

Really good experience

Really good interaction. I have progressed through different phases on the webpage. Starting with just a good source of relevant resources, to exercises and meditation through to AI therapy. I have found interaction with the AI therapist Cassie most helpful. Exploring different aspects of sexuality, setting boundaries, role play and erotic stories. This has helped with relationship hangups and confidence in general. One improvement could be to use a vocal AI rather than text base. It becomes tiring after a while with text.

April 11, 2026
Rated 5 out of 5 stars

Way Better And More Helpful Than I Ever Expected

Mojo is an honestly amazing app. The conversational nature of the AI coaches really helps. It's great for helping process things and has really helped me get through some of the old shame that was creeping in. It has been years since I went through what I did with things like religious shame around sex, and I rejected that mess a long time ago. But there's still lingering effects from what I went through. I've been able to get it out in ways I never knew I could and feel more free every single day. This has honestly been an amazing time for me. I can't thank the creators enough for this app and for all the help it is providing for me. It's a great tool in addition to therapy to have!

March 22, 2026
Rated 5 out of 5 stars

This app helped more than I expected

This app does work and helps. I luckily gave this app a go and learnt so much, it’s helped me regain function after years of struggling. If you’re thinking about joining, do it and give it a proper go. You’ll be surprised with the results you can achieve.

March 23, 2026

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